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® ® ® ®
Dell Dell Po Powe wer rE Edge dge 2 2100/ 100/180 an 180 and d 2 2100/ 100/200 Sy 200 Syst stems ems
SERVICE MANUAL
®
Model MMM
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® ® Dell PowerEdge 2100/180 and 2100/200 Systems SERVICE MANUAL ®
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Information in this document is subject to change without notice. 1996 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are registered trademarks of Dell Computer Corporation; MS-DOS and Microsoft are registered trademarks of Microsoft Corporation; IBM is a registered trademark of International Business Machine
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Index B D battery, removal DC power distribution diagram , 4-18 , 1-13 beep codes, 3-1 DIMMs ECC, 1-6 bezel, removal , 4-4 installation, 4-15 removal, 4-15 boot routine, observing when socket population rules, 1-6 troubleshooting, 2-3 diskette drive bracket, hard-disk drive, removal , 4-10 access indicator location, 1-3 location , 1-4, 4-7 removal, 4-8 C diskette-based diagnostics, 2-6 DREQ line assignments, list of , 1-18 cables, DC power , 1-12 drives CD-ROM drive boot device, 1-8 access indic
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expansion-card slots, 1-6 J expansion-cards, removal, 4-11 jumpers external visual inspection, 2-2 list of , 1-16 location on system board, 1-15 externally-accessible drives, removal, 4-8 M F memory, system , 1-6 front bezel features , 1-3 messages, error, 3-3 insert removal, 4-5 microprocessor removal, 4-16 removal, 4-4 P H PCI expansion cards , 1-6 hard-disk SCSI drives bracket removal, 4-10 Plug and Play ISA expansion cards, 1-6 location, 4-7 POST beep codes, 3-1 hard-disk drives, SCSI power
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S T SCSI controller, integrated, 1-7 technical specifications, 1-19 SCSI devices, ID numbers, 1-8 termination jumpers SCSI drives , 1-8 SCSI hard-disk drives. See also drives troubleshooting specifications, technical, 1-19 boot routine, observing, 2-3 external visual inspection, 2-2 subsystems, advanced expansion, 1-6 initial procedures, 2-1 system battery removal, 4-18 initial user contact, 2-1 internal visual inspection, 2-4 system board component locations , 4-14 illustrated, 1-14 removal, 4-
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Figures Figure 1-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-2. Front-Bezel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-3. Front/Right Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Figure 1-4. Back/Left Side Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Figure 1-5. SCSI Termination Jumper Examples. . . . . . . . . . . . . . . . . . . . .
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Figure A-2. Boot Options Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 Figure A-3. Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Figure A-4. Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8 Figure A-5. Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10 DELL CONFIDENTIAL Preliminary 4/19/00 xii
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Tables Table 1-1. DC Voltage Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Table 1-2. Jumper Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Table 1-3. Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Table 1-4. DREQ Line Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Table 1-5. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .
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DELL CONFIDENTIAL Preliminary 4/19/00 xiv
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Contents Chapter 1 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Advanced Expansion Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Integrated Server Management. . . . . . . . . . . . . . . . . . . . .
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Chapter 2 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Initial User Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 External Visual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Observing the Boot Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Internal Visual Inspection. . . . . . . . . . . . . . . . . . . .
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Appendix A System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Screen Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Key Function Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Screen Color Combinations . . . . . . . . . . . . . . . . . . . . . . . .
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Figure 4-7. Drive-Mounting Rails and Extensions Removal . . . . . . . . . . . . . 4-9 Figure 4-8. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Figure 4-9. Expansion Card Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Figure 4-10. Power Supply Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Figure 4-11. System Cooling-Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Figure 4-12. Syste
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ix
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Read This First A prerequisite for using this manual to service Dell computer systems is a ® basic knowledge of IBM -compatible PCs and prior training in IBM- compatible PC troubleshooting techniques. In addition to information pro- vided in this manual and the User’s Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for troubleshooting pro- cedures and instructions on using the Dell diagnostics to test the computer system. W arnings, Cautions, and Notes Th
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Chapter 1 System Overview ® ® he Dell PowerEdge 2100/180 and 2100/200 systems, covered in this man- T ® ® ual are high-speed, upgradable, server systems, which use the Intel Pentium Pro family of microprocessors. PowerEdge 2100 systems incorporate the high- performance peripheral component interconnect (PCI) local bus as well as the extended industry-standard architecture (EISA) expansion bus. These buses are built into the system board, which also integrates a Pentium Pro microprocessor and
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System Features In addition to the standard features found in a traditional personal computer, Dell PowerEdge 2100 systems include the following new and/or advanced features: 256 KB of cache memory internal to the Pentium Pro module 16 MB of 72-bit wide, buffered, extended-data output (EDO)-type main memory, upgradable to 256 MB Memory error correction code (ECC) feature is built into the memory con- troller on the system board Advanced combination EISA and PCI expansion subsystem T
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When following the text in this manual, assume that the location or direction relative to the computer is as shown in Figure 1-1. back of computer left side right side front of computer Figure 1-1. Computer Orientation 3.5-inch diskette drive diskette-drive access power button indicator CD-ROM drive power indicator CD-ROM–drive access indicator (BUSY) hard-disk-drive access indicator third drive bay reset button Figure 1-2. Front-Bezel Features CAUTION: To avoid possible data or file struc
