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HP Pavilion dm1 Entertainment PC
Maintenance and Service Guide
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© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Display .................................................................................................................................................. 7 Buttons ...
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Component replacement procedures ................................................................................................. 42 Service label ...................................................................................................................... 42 Computer feet .................................................................................................................... 43 Battery ........................................................................................
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7 Backup and recovery .................................................................................................................................... 91 Restore ............................................................................................................................................... 91 Creating restore media ....................................................................................................................... 92 Performing a system restore ............
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viii
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1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Product Name HP Pavilion dm1 Entertainment PC √√ Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache, √ 1333-MHz, dual core, 18 W) AMD E300 1.30-GHz processor (1.0-MB L2 cache, √ 1066-MHz, dual core, 18 W) Intel Core i3-2367M (1.4GHz), 1333MHz/3MB L3, √ Dual 17W Intel Celeron 867 (1.3GHz), 2M cache √ Chipset AMD A50M fusion controller hub (FCH) √
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Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Memory Two customer-accessible/upgradable memory √ module slots DDR3-1333-MHz single channel support (automatic √ downgrade to DDR3-1066-MHz on computer models equipped with an AMD E300 1.30-GHz processor) Supports up to 8192 GB of system RAM √ Supports the following configurations: √ ● 8192-MB total system memory (4096×2; only on a 64-bit operating system) ● 6144-MB tota
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Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Supports the following hard drives: √ ● 640-GB, 5400-rpm, 9.5-mm ● 500-GB, 7200-rpm, 9.5-mm ● 500-GB, 5400-rpm, 9.5-mm ● 320-GB, 7200-rpm, 9.5-mm and 7.0-mm ● 320-GB, 5400-rpm, 9.5-mm and 7.0-mm Supports the following solid-state drives (SSD):√√ ● 6.35-cm (2.5-in) 160-GB ● 6.35-cm (2.5-in) 128-GB Optical drive External USB optical drive (computer USB ports√√ support 2A current
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Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Supports the following WLAN formats for computers √ equipped with an AMD processor: ● Broadcom HMC 802.11 b/g/n Bluetooth (BT 3.0) combo adapter (configurable only for Brazil) Supports the following WLAN formats for computers √ equipped with an Intel processor: ● Intel Centrino® Wireless-N 1030 802.11 b/g/n 1×2 + Bluetooth combo adapter ● Intel Centrino® Wireless-N 6230 802.1
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Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Keyboard/ 97% Duracoat, island-style keyboard, no spill-√√ pointing devices resistance (in charcoal finish) TouchPad with multi-touch gestures √√ Taps enabled as default √√ Power Supports the following HP Smart AC adapters:√√ requirements ● 65-W PFC RC V EM 3-wire HP Smart AC adapter (for use only in India) ● 65-W PFC RC V 3-wire HP Smart AC adapter (for use in all countries
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Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Serviceability End-user replaceable parts: √ ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● SIM (select models only) ● Solid-state drive ● WLAN module ● WWAN module (select models only) End-user replaceable parts: √ ● AC adapter ● Battery ● Hard drive ● Memory module ● SIM (select models only) ● Solid-state drive ● WLAN module 6 Chapter 1 Product description
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2 External component identification Display Item Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with WWANs. (4) Internal microphone Records sound. Display 7
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Item Component Description (5) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink and Chat > CyberLink YouCam. (6) Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
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Buttons Buttons 9
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Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to t
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Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used system functions. Keys 11
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Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. (4) Caps lock light On: Caps lock is on. (5) TouchPad light ● On: The TouchPad is off. ● Of
