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Maintenance and Service
Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030,
and nx9020 Notebook PC
Compaq Presario 2200 Series Notebook
Document Part Number: 371025-001
August 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and service
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Contents 1 Product Description 1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.3 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . 1–13 1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–15 1.6 Design Overview. . . . . . . . . . . . . . . . . . . . .
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Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–
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Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index Maintenance and Service Guide v
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1 Product Description The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Compaq Presario 2200 Series Notebook PCs 3 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion ze4900, HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Maintenance and Service Guide 1–1
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Product Description 1.1 Models Notebook model information is shown in Tables 1-1 and 1-2. The long model name appears only on the bottom of ✎ HP Compaq nx9000 Notebook PCs. Table 1-1 Model Naming Conventions Key Hnx9040 U P735 X5 60 Y Cc 51 P a 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/series designator H = HP Compaq nx9040, x9030, or nx9020 2 Graphics memory U = UMA 3 Processor brand P735 = Intel Pentium M 735 1.7 GHz and speed P725 = Intel Pentium M 725 1.6 GHz P715 = Intel Penti
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Product Description Table 1-1 Model Naming Conventions (Continued) Key Description Options 7 Integrated C = modem + c = 802.11g communication/ wireless FE NIC (Intel) device g = 802.11g (includes 802.11b and g) N = none 8 RAM 51 = 512 MB 25 = 256 MB 9 Operating system H = Microsoft® Windows® XP Home P = Microsoft Windows XP Pro 10 Warranty a = 1 year on parts and labor Maintenance and Service Guide 1–3
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P735 X5 60 W Cg 51 P a Japan PK342PA ABJ Hnx9040 U P735 X5 40 W Cc 51 P a Asia Pacific PK345PA UUF Hnx9040 U P735 X4 40 D Cc 25 P a People’s PK163PA AB2 Republic of China Hnx9040 U P725 X5 40 Y Cc 51 P a Australia PK150PA ABG Hnx9040 U P725 X5 40 W Cc 25 P a Asia Pacific PK344PA UUF Thailand PK350PA AKL Hnx9040 U
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P725 X4 40 D CN 25 H a People’s PK164PA AB2 Republic of China Hnx9040 U P725 X4 30 W Cg 25 P a Asia Pacific PK346PA UUF Hnx9040 U P725 X4 30 W Cc 25 P a Asia Pacific PK343PA UUF Hnx9040 U P725 X4 30 W CN 25 P a Japan PK169PA ABJ Hnx9040 U P715 X5 40 W Cc 25 P a Asia Pacific PK151PA UUF Thailand PK168PA AKL Hnx9040 U P715 X4 40 W CN 25 H a People’s PK162PA AB2 Republic of China Hnx9040 U P715 X4 40 D Cc 25
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P715 X4 30 C Cc 25 P a Asia Pacific PK153PA UUF Hnx9040 U P715 X4 30 C CN 25 P a Japan PK156PA ABJ Hnx9040 U C330 X5 40 C CN 25 P a Australia PK149PA ABG Hnx9040 U C320 X4 40 W Cc 25 H a People’s PK167PA AB2 Republic of China Hnx9040 U C320 X4 40 D Cc 25 H a People’s PK166PA AB2 Republic of China Hnx9040 U C320 X4 40 D Cc 25 P a Japan PK158PA ABJ Hnx9040 U C320 X4 30 W CN 25 H a Japan PK157PA ABJ All HP Co
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9030 U P735 X5 40 Y Cc 51 P a France PG575ET ABF Switzerland PG575ET UUZ Iceland PG575ET A2M United Kingdom PG575ET ABU Sweden/Finland PG575ET AK8 Hnx9030 U P725 X5 40 Y Cc 51 H a Belgium PG572ET AB4 Spain PG572ET ABE Europe PG572EA ABB Switzerland PG572ET UUZ Italy PG572ET ABZ Turkey PG572EA AB8 Slovenia PG572EA AKN Hnx9030 U P725 X5 40 W Cc 51 P a Iceland PG574EA A2M Sweden/Finland PG574ET AK8 Hnx9030 U P725 X5 4
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9030 U P715 X5 40 W Cc 25 H a Czech Republic PG569EA AKB Poland PG569EA AKD Denmark PG569ET ABY Russia PG569EA ACB Europe PG569EA ABB Russia PG569ET ACB Hungary PG569EA AKC Saudi Arabia PG569EA ABV Iceland PG569ET A2M Slovakia PG569EA AKR Israel PG569EA ABT Slovenia PG569EA AKN Italy PG569ET ABZ Spain PG569ET
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Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9020 U C320 X5 30 W CN 25 H a Belgium PG568ET UUG Poland PG568EA AKD Czech Republic PG568EA AKB Portugal PG568ET AB9 Denmark PG568ET ABY Russia PG568EA ACB Europe PG568EA ABB Russia PG568ET ACB France PG568EA ABF Saudi Arabia PG568EA ABV Germany PG568EA ABD Slovakia PG568EA AKR Greece PG568ET B1A Slovenia PG56
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Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB ❏ Intel Pentium M 705 TJ85 (1.6- and 1.5-GHz) with 400-MHz FSB; operate at a lower temperature than other processors ❏ Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB ❏ Intel Celeron
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Product Description ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad pointing device with on button and dedicated two-way scroll region ■ Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b/g WLAN device (select models only) ■ Support for 1 or 2 Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit
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Product Description ■ Support for the following optical drives: ❏ 24X Max DVD+RW/R and CD-RW Combo Drive (HP Compaq nx9040 and nx9030 select models only) ❏ 8X Max DVD-ROM Drive ❏ 24X Max CD-ROM Drive (HP Compaq nx9040, nx9030, and nx9020 select models only) ❏ 24X Max DVD/CD-RW Combo Drive ■ Connectors: ❏ External monitor ❏ 2 Universal Serial Bus (USB) v. 2.0 ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Power ❏ IEEE 1394 digital (select models only) ❏ S-Vi
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Product Description 1.3 Resetting the Notebook Occasionally, the Windows operating system or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed: ■ Press the power button to restart. ■ If possible, shut down Windows by pressing ctrl+alt+del, and then selecting Shut Down > Restart. ■ Press and hold the power button for about 4 seconds until the display shuts down. Then press the power button again to restart. ■
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Product Description 1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Lid switch standby/resume ■ Power/standby button ■ Advanced Configuration and Power Management (ACPM) compliance 1–14 Maintenance and Service Guide
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Product Description 1.5 External Components The external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1-3. Front and Right-Side Components - HP Pavilion ze4900 Maintenance and Service Guide 1–15
