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HP Pavilion g6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without not
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Top .......
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Optical drive ....................................................................................................................... 34 Hard drive .......................................................................................................................... 36 Replacing the hard drive ................................................................................... 38 Installing a hard drive with an operating system ............................... 38 Installing a hard drive withou
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7 Backing up, restoring, and recovering ....................................................................................................... 85 Creating backups ............................................................................................................................... 85 Creating recovery media to recover the original system .................................................... 85 What you need to know .......................................................................
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viii
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1 Product description Category Description Product Name HP Pavilion g6 Notebook PC Processors 2nd Generation Intel Core Processors: Intel Core i5-2450M processor (2.5 GHz, SC turbo up to 3.1 GHz, 3 MB L3 cache), Dual 35 W Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache) Dual 35 W Intel Core i3-2330M processor (2.2 GHz, 3 MB L3 cache) Dual 35 W Intel Pentium® processors: Intel Pentium B960 processor (2.2 GHz, 2 MB L3 cache) Dual 35 W Chipset Intel HM76 Express Chipset Graphics Internal
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Category Description Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 rpm, 9.5 mm ● 500 GB, 7200 rpm, 9.5 mm ● 500 GB, 5400 rpm, 9.5 mm ● 320 GB, 7200 rpm, 9.5 mm and 7.0 mm ● 320 GB, 5400 rpm, 9.5 mm and 7.0 mm Optical drive Fixed Customer-accessible SATA 12.7 mm tray load Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive Supports DVD±RW Super Multi Double-Layer Combo Drive Su
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Category Description External media card HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card Internal card One half-size Mini Card slot for WLAN Ports ● Audio-in (digital microphone) ● Audio-out (stereo headphone) ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 ports (two on left side) ● USB
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Category Description Operating system Preinstalled: ● Windows® 7 Professional (64 bit) ● Windows 7 Home Premium (64 bit) ● Windows 7 Home Basic (64 bit) ● FreeDOS Serviceability End-user replaceable parts: ● AC adapter ● Battery (system) ● Memory module ● Hard drive ● Optical drive ● MiniCard components ● Keyboard 4 Chapter 1 Product description
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2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. (4) Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediat
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Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has st
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the cursor. (6) num lock Alternates between the navigational and numeric functions on the integrated numeric keypad. NO
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Lights Component Description (1) Power light ● White: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mode. (2) Caps lock light White: Caps lock is on, which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (4) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wirel
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TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. Top 9
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Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (4) RJ-45 (network
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Right side Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● Green or amber: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hiber
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Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Service door Provides access to the keyboard, optical drive, hard drive, wireless module, and memory modules. CAUT
