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Customer Guide
CG-EWCG-001
Issue 3, January 6, 2004
Wireless E911 Guide
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Wireless E911 Guide CG-EWCG-001 Copyright Issue 3, January 6, 2004 Copyright April, 2002 - January 6, 2004 © BellSouth Page ii
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Table of Contents Contents Subject Page Introduction / Revision History . . . . . . . . .... ... ... .... ... ... .... ... .. vii Purpose ................ ...................................... vii Version Information ........ ...................................... vii 1. Overview of E911 . . . . .... ... ... .... ... ... .... ... ... .... ... .. 1 1.1 Definition of E911 ....... ...................................... 1 1.1.1 Selective Rout
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Wireless E911 Guide CG-EWCG-001 Table of Contents Issue 3, January 6, 2004 3.5 Interface Testing ........ ...................................... 18 4. MSAG Maintenance and ESN Assignment . . . . . . . .... ... ... .... ... .. 19 4.1 Overview ............. ...................................... 19 4.2 ESN Assignments ....... ...................................... 19 4.3 MSAG Maintenance and Validation .................................. 20 5. TN Database Updates . .... ... ... .... ... ... .... ..
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Table of Contents 7.5.1 ALI Record Not Found . . ...................................... 62 7.5.2 Wrong ALI Display Of: . ...................................... 62 7.5.3 Address — Community — Location ............................... 62 7.5.4 ESN .............. ...................................... 63 7.5.5 Misroutes .......... ...................................... 63 7.6 Blank Forms ........... ...................................... 63 7.
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Wireless E911 Guide CG-EWCG-001 Table of Contents Issue 3, January 6, 2004 A.7.3 Generic Digits Parameter & GDP Type ............................. 84 A.7.4 Charge Number Parameter ..................................... 85 A.7.5 Calling Party Category Parameter (CPC, aka: CPCat) .................... 85 A.7.6 Originating Line Information Parameter ............................. 85 A.8 Cross Reference Tables to J-STD-036-A ............................... 86 A.8.1 Wireline Compatibility Mode (NDET use
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Introduction / Revision History Introduction / Revision History Purpose This document addresses Wireless E911. Version Information Added SS7/ISUP signaling option for trunking between the MSC and E911 tandems. Added Appendix A. Page vii
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Wireless E911 Guide CG-EWCG-001 Introduction / Revision History Issue 3, January 6, 2004 Page 8 Table A Revision History Chapter Action Date / Issue Description Change Request Requested By / # Made By All N/ A January 6, 2004 / Added SS7/ISUP signaling Tom Breen / Bill 3 option for trunking between Marczak / Mike the MSC and E911 tandems. Harfield Added Appendix A. MSAG Maintenance N/ A May 22, 2003 / 2b Revised SOIR File Data Rosemary Parker / and ESN Assignment Record Layout Table to Mike Harf
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Introduction / Revision History Page 9 Table A Revision History (continued) Chapter Action Date / Issue Description Change Request Requested By / # Made By All N/ A July 15, 2002 / 1b Revisions to sections Rosemary Parker / entitled, "Overview of Mike Harfield E911", "Coordination of Wireless Interconnection", and "Network Specifications and Ordering". Various N/ A June 20, 2001 / 1a General revisions to section Rosemary Parker / entitled
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Wireless E911 Guide CG-EWCG-001 Introduction / Revision History Issue 3, January 6, 2004 Page 10
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Overview of E911 1. Overview of E911 1.1 Definition of E911 "911" has been designated in the United States as the number to be used by the public to summon emergency aid or to report a crime, fire or accident. Its main purpose is to make it easier for people in time of emotional stress to contact the proper emergency agency. An important advantage of 911 emergency service is improved (reduced) response time. The original 911 service, known
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Wireless E911 Guide CG-EWCG-001 Overview of E911 Issue 3, January 6, 2004 wireless carrier providing a real-time update to the ALI databases during 9-1-1 call processing. Phase 2 requires both of the data elements provided in Phase 1 plus the longitude and latitude of the caller’s location when they dialed 9-1-1. BellSouth supports E2 connectivity between MPCs and the ALI database hosts as defined in BellSouth Technical Reference TR73610, Issue 2. BellSouth will deliver the lat / long data to th
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Overview of E911 1.3 Databases Required to Support E911 Three (3) data files (or databases) are required to provide the data for display at the PSAP: Master Street Address Guide (MSAG) Telephone Number (TN) Database E911 Tandem/Network Information (TN/ESN) 1.4 Master Street Address Guide (MSAG) The MSAG contains all street information in the full featured E911 service area. The Emergency Service Numbers (ESNs) are assigned to the str
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Wireless E911 Guide CG-EWCG-001 Overview of E911 Issue 3, January 6, 2004 telephone number which has been assigned by the carrier, the carrier name, and the MSAG valid address of the cell site sector location. A full description of the data fields in the TN database may be found inTN Database Updates. The TN database is updated by the wireless carrier on an ongoing basis as new pseudo-ANI numbers are assigned or when existing information changes. This includes changes in antenna face coverage ar
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Overview of E911 1.7 Glossary of Terms Table B Glossary of Terms Term Definition ACAC Access Carrier Advocacy Center Address Verification A form issued by each telco to refer and resolve address Request (AVR) discrepancies with the E911 Customer. ALEC Alternative Local Exchange Carrier Alternate Routing A standard feature provided to allow E911 calls to be routed to a designated alternate location if : 1. all E911 trunks to the primary PSA
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Wireless E911 Guide CG-EWCG-001 Overview of E911 Issue 3, January 6, 2004 Table B Glossary of Terms (continued) Term Definition E911 Tandem Central The central office designated for a geographical area to receive end Office Switch office E911 calls and route to the appropriate PSAP. Emergency Service A number associated with the geographical area served by the same Number (ESN) fire, police and ambulance districts. Emergency Service See ANI or pANI Routing Digits (ESRD) End Office The central of
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Overview of E911 Table B Glossary of Terms (continued) Term Definition Pseudo-ANI (pANI) The telephone number assigned by the wireless carrier to designate a specific cell antenna face or PSAP. Also see Automatic Number Identification (ANI). Public Safety The answering location for 911 calls. Answering Point (PSAP) RCF Remote Call Forwarding SALI Stand Alone Automatic Location Identification SCC Communications A vendor designated by BST to
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Wireless E911 Guide CG-EWCG-001 Overview of E911 Issue 3, January 6, 2004 1.8 Database Escalation Procedures The following procedures have been established for Wireless Carrier escalation of database related issues to BellSouth / Intrado: (Examples of these issues are, but not limited to: MSAG problems, NPA / NXX updates, etc.) The initial trouble / problem referral made by the Wireless Carrier should go to the Intrado NDSC Data Analyst. The escalation process will normally begin after a referra
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CG-EWCG-001 Wireless E911 Guide Issue 3, January 6, 2004 Coordination of Wireless Interconnection 2. Coordination of Wireless Interconnection 2.1 Overview This section provides the Wireless Carrier with the steps necessary to interconnect with the BellSouth (BST) E911 network. The FCC Wireless Phase 1 Order requires the Wireless Carrier to provide both the cell site sector location information and the wireless subscribers call - back number for wireless 911 calls. Phase 2 requires the additional
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Wireless E911 Guide CG-EWCG-001 Coordination of Wireless Interconnection Issue 3, January 6, 2004 of the appropriate E911 tandem, 911 call routing, default routing for ANI failures, and assignment of geographically valid pANI numbers from the wireless carrier’s number range. The E911 customers must agree on which PSAP will accept 911 calls from the various cell sites including when ANI failures occur. Wireless Carriers should also determine if the E911 Customers wish to segregate wireless 911 ca
