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User Guide for MultiModem CDMA External Data/Fax/Voice Wireless Modem MTCBA-C P/N S000303D, Revision D All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Copyright © 2004 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness f
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Contents CHAPTER 1: DESCRIPTION AND SPECIFICATIONS ......................................................................................4 PRODUCT DESCRIPTION ..............................................................................................................................................4 Package Contents...................................................................................................................................................4 Basic Package ............
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Chapter 1 - Description and Specifications Chapter 1: Description and Specifications Product Description The Multi-Tech MultiModem CDMA is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. Designed for global use, it offers standards-based multi-band CDMA2000 1x performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to products with a minimum of development time
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Chapter 1 - Description and Specifications AT Command Info AT commands for the CDMA wireless modem are published in a separate Reference Guide included on the product CD and posted on the Multi-Tech web site. Phone Number for the Wireless Modem Every wireless modem will have its own unique phone number. Network Access The network access arrangements to be specified in Windows Dial-Up Networking (of the computer that the wireless modem is serving) will vary according to the type of wire
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Chapter 1 - Description and Specifications Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA is targeted at applications that periodically need to send or receive data over a wireless network. It is an ideal solution for: Appliances Remote Diagnostics ATM Terminals Remote Metering Automotive Security Systems Data Collection Vending/Gaming Machines Gas Pumps Other devices requiring wireless connectivity. Industrial and Medical Remote Not
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Chapter 1 - Description and Specifications Benefits/Features in Applications Short Development Time. The MultiModem CDMA can make your existing and next generation device, machine, or system, communication-ready without requiring any hardware changes to its design. It actually provides faster time-to-market because it relieves the burden and expense of obtaining network and RF approvals. This complete, ready-to-deploy wireless modem allows you to enhance your product while you focus on de
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Chapter 1 - Description and Specifications Input/output electrical characteristics for external connections 800 MHZ 1900 MHZ Parameters Unit Typ. Typ Input Supply Voltage 5 13.2 32 5 13.2 32 V Input supply current in 600 230 100 650 240 100 mA comm. mode at full Tx power Input supply current in 240 100 50 250 100 50 mA comm. mode at full Tx power Input supply current at idle 50 20 20 50 20 20 mA LED Indicators Lit when modem is transmitting data. TD. Transmit Data
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Chapter 1 - Description and Specifications RS232 15-Pin Connector Pinout 5 1 10 6 15 11 PIN EIA CCIT Designation 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR 108.2 Data Terminal Ready 9 GND Signal Ground RS 232 7 DSR 107 Data Set Ready 12 RTS 105 Request to Send 11 CTS 106 Clear to Send 13 RI 125 Ring Indicator 4 MICROPHONE (+) Audio 5 MICROPHONE (-) 10 SPEAKER (+) 15 SPEAKER (-) Reset 14 RESET To reset, connect to GN
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Chapter 2 - Installation 3. Slide the mounting bridles into the corresponding slots on the back side of the MultiModem chassis. 4. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem CDMA User Guide 12
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Chapter 2 - Installation Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windows based mobile PhoneTools application. To load mobile PhoneTools, click on the mobile PhoneTools icon on your MultiModem CD and follow the on- screen prompts. Direct Modem Installation To install the Wireless MultiModem directly into the computer's Windows OS so it is independent of the mobile Phonetools program, use the "Add Modem" command or equivalent for your OS
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Chapter 2 - Installation Testing the Configuration Description AT Response Returned Comments Commands AT+CPIN OK PIN Code accepted =1234 Enter PIN Code +CME ERROR : 16 Incorrect PIN Code +CME ERROR : 3 PIN already entered (with +CMEE : 1 mode) AT + CREG ? CREG = , 1 modem synchronized on the network CREG = , 2 synchronization lost, re-synchronization Module synchro attempt checking CREG = , 0 Modem not synchronized on network. No synchronization attem
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Chapter 3 - Troubleshooting Chapter 3: Troubleshooting Situation A: The modem does not answer through the serial link If the Wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for ‘no connection through serial link’ situation If the modem Then ask … Action returns … (nothing) Is the modem powered correctly? Provide a power supply in the range of 5 to 32V
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Chapter 3 - Troubleshooting Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem Then ask … Action returns … no carrier(esp. for Is the selected Type AT+CEER to view the extended error code data communi- bearer type (see “Extended Error Report (+CEER) in the AT cation) supported by the Command guide). called party? Be sure that the selected bearer type is supported Is the selected by the called par
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Chapter 4 - Safety Chapter 4: Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations and generally in such a way that a separat
