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SpeedTouch™580
Wireless Residential ADSL Gateway
Installation and Setup Guide
Release R4.3.1
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SpeedTouch™ 580 Installation and Setup Guide R4.3.1
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Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Telecom
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Contents Contents About this Installation and Setup Guide ................... 1 1 Introducing the SpeedTouch™....................................3 2 Basic Installation...........................................................5 2.1 Installing your SpeedTouch™......................................................... 6 2.2 Connecting the Hardware .............................................................. 7 2.3 The SpeedTouch™ Setup CD.......................................................... 9
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Contents 4 Web-Based User Interface..........................................25 5 Internet Connection Troubleshooting.......................27 5.1 Checking the Hardware................................................................ 28 5.2 LED Diagnostics........................................................................... 29 5.3 Web Diagnostics .......................................................................... 31 5.4 SpeedTouch™ Setup CD Troubleshooting ...........................
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About this Installation and Setup Guide About this Installation and Setup Guide Used symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. A caution warns you about potential problems or specific precautions that ! need to be taken. Terminology Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this Installation and Setup Guide. Documentation and THOMSON continuously develops new solutions, but i
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About this Installation and Setup Guide E-DOC-CTC-20050429-0061 v1.0 2
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Chapter 1 Introducing the SpeedTouch™ 1 Introducing the SpeedTouch™ Introduction In a minute you will be able to access the Internet using your SpeedTouch™580(i) Residential ADSL Gateway. This Installation and Setup Guide will show you how to set up your SpeedTouch™ and how to connect a computer or a local area network (LAN) to the Internet. Identifying your The label on the bottom side of your SpeedTouch™, informs you on the SpeedTouch™’s: SpeedTouch™ Product name Model number Serial numb
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Chapter 1 Introducing the SpeedTouch™ SpeedTouch™ Setup Your SpeedTouch™ is delivered with a Setup CD. CD If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD. See “2.3 The SpeedTouch™ Setup CD” on page 9 for more information. In case of another operating system a set of subdirectories allows you to easily browse for user documentation, SpeedTouch™ system software, service templates, etcetera. E-
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Chapter 2 Basic Installation 2 Basic Installation Before you begin Make sure to read the safety instructions and regulatory notices first. The safety instructions can be found on the Setup CD and/or may also be provided as printed booklet. ADSL service The ADSL service must be up and running on your telephone or ISDN line. If both telephone and ADSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling ADSL and
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Chapter 2 Basic Installation 2.1 Installing your SpeedTouch™ SpeedTouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as a desktop. Wall mount To mount the SpeedTouch™ on a wall or other vertical surface: 1 Drill two holes in the wall or other vertical surface where you want to place the SpeedTouch™. Keep a space of 143 millimetres between the two holes. 2 Fasten two screws in the wall holes. The screws should protrude five millimetres from the surface
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Chapter 2 Basic Installation 2.2 Connecting the Hardware Wiring The figure below shows all possible types of connection to the SpeedTouch™. 15VAC ON/OFF 1 2 3 4 Proceed as follows: 1 Plug in the coaxial jack from the electric power supply adapter into the SpeedTouch™’15VAC’ port and the other end to the wall outlet. 2 During the SpeedTouch™ Home Install Wizard, you will be asked to make one of following connections: Connect the yellow RJ-45 Ethernet cable to the Ethernet port on your SpeedTo
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Chapter 2 Basic Installation Powering the To power on the SpeedTouch™, press the power button on the SpeedTouch™ rear panel. SpeedTouch™ During the start-up procedure, the power LED on the front panel is lit red for some seconds. As soon as the power LED is solidly lit green, your SpeedTouch™ is ready for service. After another couple of seconds, also the DSL LED will light green. If these LEDs do not light, please refer to ”Checking the LEDs” on page 29. A comprehensive LED overview can be
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Chapter 2 Basic Installation 2.3 The SpeedTouch™ Setup CD Introduction Your SpeedTouch™ is delivered with a Setup CD. If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD. To be able to run the applications on the Setup CD on an MS Windows ! 2000, an MS Windows XP operating system, or Mac OS X computer, you need administrative rights. In case of another operating system a set of subdirectories al
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Chapter 2 Basic Installation SpeedTouch™ CD menu The SpeedTouch™ CD menu will pop up automatically each time you insert the CD: Select: Setup my SpeedTouch to start the SpeedTouch™ Home Install Wizard allowing you to prepare your SpeedTouch™ and network for Internet connectivity. See “3.1 SpeedTouch™ Home Install Wizard” on page 12 for more information. SpeedTouch Maintenance to: Reconfigure your SpeedTouch™ via the Home Install Wizard. Upgrade the software version on your SpeedTouch™. Ch
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Chapter 3 Internet Access in No Time 3 Internet Access in No Time What you need from Following configuration parameters are provided by your ISP: your ISP Your ISP’s connection service model (for example PPPoE) VPI/VCI (for example 8/35) Your user name and password to connect to the Internet Optionally your ISP may indicate the Service Profile to use in the SpeedTouch™ Home Install Wizard or Easy Setup. Internet connectivity There are different ways of setting up Internet connectivity on yo
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Chapter 3 Internet Access in No Time 3.1 SpeedTouch™ Home Install Wizard Internet connection With the help of the SpeedTouch™ Home Install Wizard you will be on the Internet in a flash. setup First, the wizard will try to detect your SpeedTouch™. After connecting your computer, the wizard will configure your SpeedTouch™ and - if necessary - your computer. The Home Install Wizard was designed for Microsoft Windows operating systems and Mac OS X - in the latter case provided you will use a wi
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Chapter 3 Internet Access in No Time Connecting your The SpeedTouch™ Home Install Wizard will check your system and will invite you to connect the SpeedTouch™ to your computer. computer The next step will depend on the connection type you will use. In case of: Wireless: Go to “3.1.1 Wireless Setup” on page 17. USB: Go to “3.1.2 Installing USB drivers” on page 18. Ethernet: After you have plugged in the Ethernet cable to both the computer and the SpeedTouch™, proceed with “ Configuring the S
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Chapter 3 Internet Access in No Time Configuring the Once the hardware is installed successfully and you are connected to the SpeedTouch™, the wizard will continue with the configuration of your SpeedTouch™. SpeedTouch™ (and your computer) Proceed as follows: 1 If prompted, enter the User name and Password for your SpeedTouch™ security settings and click OK. The factory default user is ‘Administrator’. Its password is blank, meaning you do not have to enter anything in the password field. It
