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P4000 Printer Guide
566372-002 Rev B
January 2006
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Information resources for the P4000 ID card printer: Installation To install one printer to a PC using a USB cable, see the Installation Map, shipped at the top of the printer carton. For detailed installation information or for special situations (such as network installation), see e-Guide/ InfoCent.chm on the driver CD-ROM. Message Help If you see a message, click Help on the message box. Help topics are short and to the point. Printer Guide This Printer Guide contains operating informatio
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Contents About the printer . . . . . . . . . . . . . . . . . . . . . . . . 1 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading print ribbon. . . . . . . . . . . . . . . . . . . . . . 7 Check the PC connection . . . . . . . . . . . . . . . . . 9 Power on the printer . . . . . . . . . . . . . . . . . . . . 10 Status light. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Opening Printing Preferences . . . . . . . . . . . . . 13 Open the Printer Toolbox . . . . . .
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Page 1 About the printer The outside of the printer Duplex Module: Optional module at the back of the printer. Printer Cover. Latch: Lift the latch to open the printer cover. Input Hopper: Open the cover to load blank cards. Output Hopper: Remove completed cards. Ready button: Push to pause or resume the printer. The status light helps you understand printer operation. See ”Status light” on page 11 for details.
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Ports are located on the left side of the printer. USB Data Port: Connect the data cable to the printer. ALL printers have this port. Manual Advance Knob: Use to move a card in the printer or to turn rollers. Power Receptacle: Plug in the power supply to power on the printer. Cable Guides: Hold the data cable securely. Security Lock Receptacle: Connect the optional security lock to the opening under the ledge of the printer (not visible in this drawing). Tip: Lift the latch to open the prin
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Page 3 The inside of the printer Cover Arm: Holds the cover and printhead cartridge in place. Printhead Cartridge: Applies the image to the card. The label includes ”YMC” for color or “K” for monochrome printheads. Print Ribbon Cartridge (shown with color print ribbon). Printer Label: Includes the serial number and model information (located on the left side of the printer and not visible in this drawing). Cleaning roller (not visible in this drawing): Removes dust and debris from cards.
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Features and options Features and options are identified on the printer label. • Printers with “U” printing can print one color (monochrome) only. Printers with “C” printing are full-color or monochrome printing. • All P4000 ID card printers have a USB connection. • P4000 ID card printers can include a duplex (2) module. •A magnetic stripe module can be a three-track (IAT) module. It is visible inside the printer. • P4000 ID card printers can have a 100-card (H1) or 200- card (H2) Input Hopp
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Page 5 Loading cards 1 Open the input hopper cover. 2 Remove cards from the original package. Tips: Handling cards • Cards can stick together: Slide or fan cards to separate the edges. • Do not touch the surface of cards before printing them. (Oils on hands will reduce printing quality.) • Handle cards by the edges or wear gloves. • Orient all cards the same way.
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3 Place the cards in the input hopper. The diagram shows the typical locations for the magnetic stripe and smart card chip. 4 Push the input hopper cover closed until it latches. See Info Central for current information about cards to use in the printer. Page 6
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Page 7 Loading print ribbon 1 Open the printer cover. 2 Remove the ribbon cartridge. 1 1 3 Remove both used ribbon spools from the cartridge (if present). Tips: Handling print ribbon • Keep unused ribbon in the original package. • Don’t place ribbon on a dusty or dirty surface– dirt could damage the printhead. 4 Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon. See ”Cleaning the printer” on page 17 for the steps to follow. 5 Load the new r
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7 Replace the loaded ribbon cartridge in the printer. — Make sure both spindles rest in the black supports on the left side of the printer. — Make sure the ribbon cartridge handle rests in the supports on the right side of the printer. — Make sure to install the full, new spool toward the input hopper of the printer. 8 Close the printer cover. Press down firmly to latch it. Page 8
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Page 9 Check the PC connection The printer and PC are connected when the printer is set up. Before beginning card processing, make sure the connection is complete. The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer. The printer can be connected in these other ways: • Through a direct network connection, where the printer is connected to a network (using a print server, such as ® ® an HP Jetdirect 175x) and the PC is connected to the same
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Power on the printer Plug in the printer to power it on. The printer does not have a power switch. 1 Make sure the power supply cord connects to the printer power receptacle (1). 2 Connect the power cord to the power supply (2). 3 Connect the power cord to the power outlet (3). 4 The printer powers on and initializes. Tips for printer power • Wait while the printer initializes. • The printer status light displays steady green when the printer is ready to print cards. See ”Status light” on
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Page 11 Status light The front of the printer has a light that provides information about the current state of the printer. At startup, the status light displays steady amber for several seconds, a red-amber-green sequence, and then blinking green for several seconds. When the printer is ready to print, the status light is steady green. Status Light Description Meaning Red-Amber-Green The printer is starting. The light displays colors while the printer initializes. Steady Green The printer i
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Status Light Description Meaning Blinking Amber The printer has an error. Check the following: • See the PC for a message. • If you used the Power-on/Ready sequence to print a test card, check the printer for problems. • If you changed the printer name, power the PC off and on. Steady Red The printer has a condition that requires service or the printer did not power-on correctly. To attempt to correct the condition, power the printer off and on before calling for service. Off The printer po
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Page 13 Opening Printing Preferences Begin with the printer connected to the PC and powered on so values are saved correctly. 1 Choose Start from the Windows task bar. 2 Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window opens. 3 Click once on the PCID Driver printer icon to select it. — The driver must be installed for the printer icon to be present. — PCID Driver is the default name of the printer. — From the menu bar, choose File and choose Printing Preference
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5 View settings or change settings. — Make sure that driver settings match printer features and supplies used. — The Print Ribbon Type setting is read from the printer and cannot be changed (for most connection types). — If you change the card design, review and update all settings for the new card design. — Use the default settings of “Spool printing so program finishes printing faster.” and “Enable bi-directional support.” — To open the Printer Toolbox, choose “Open Printer Toolbox.”
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Page 15 Open the Printer Toolbox The Printer Toolbox icon is located in the lower right corner of the Windows desktop. The icon shows the status of communication between the printer and PC. See Info Central for details about the icon. By default, the Printer Toolbox dialog box is displayed. If it is not, do one of the following to display it: — Double-click the icon. — Open the Printing Preferences dialog box, and use the Printer Toolbox choices. Use the Printer Toolbox to: • Run a cleani
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The Printer Toolbox displays: • The current state of communication between the driver and printer. • Message text, if there are any messages. • The current port mode, which can be USB, Shared Mode, or Directly Networked. • The printer type. • The driver and printer firmware version numbers. Communication automatically resumes when you print a card, or when you open the Properties or Printing Preferences dialog box. Buttons on the Printer Toolbox are not available (grayed) when a card is re
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Page 17 Cleaning the printer Run a cleaning card and change the cleaning sleeve when changing the print ribbon. Make sure that all cards sent to the printer have Clean completed printing before cleaning. Printer 1 Open the printer cover and remove the ribbon cartridge. Button 2 Remove the cleaning roller. 3 Open the input hopper cover. 4 Remove unprinted cards from the input hopper. 5 Open the Printer Toolbox (if needed, see ”Open the Printer Toolbox” on page 15). 6 Click the Clean Printe
