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VOIP 2747
IP Phone
User Manual
274701-VIP-PAK
Cortelco
Release 5.1
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Contents 1 OVERVIEW.........................................................................................................4 1.1 INTRODUCTION .............................................................................................4 1.2 KEY FEATURES..............................................................................................4 1.3 HARDWARE SPECIFICATION...........................................................................7 2 BASIC INSTALLATION .............
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4.1.2 Others...................................................................................................31 4.1.2.1 MAC Address...................................................................................31 4.1.2.2 NTP Server.......................................................................................31 4.1.2.3 Time Zone........................................................................................32 4.2 H.323 CONFIGURATION ON WEB ..........................
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5.3 CHECK CALL HISTORY (INCOMING / OUTGOING / MISSED CALLS).................38 5.4 REDIAL .......................................................................................................39 5.5 CALL FORWARD ..........................................................................................39 5.6 CALL TRANSFER .........................................................................................39 5.6.1 Blind Transfer .......................................................
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1 Overview 1.1 Introduction Cortelco Inc. and its suppliers believe that the next generation of networks based on VoIP technologies will significantly change the way people communicate with each other. To get the greatest benefit from these technologies, the use of VoIP should be simple to most users. Our mission is to make your VoIP experience just as straightforward as using a normal telephone set. The VOIP 2747 is a next generation IP Phone that provides a cost-saving soluti
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o Gets IP from DHCP server using DHCP protocol or through ADSL modem using PPPoE protocol, automatically reconnects when PPPoE loses connection. • Pass through NAT devices: o Can make outgoing and incoming calls under any NAT device (even under two layer NAT devices) when working with the specific gatekeeper/proxy device. • Remote software upgrade capability (via ftp): o FTP protocol provides reliable remote upgrade via Internet. • Advanced Digital Signal Processing (DSP) technology
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o User can easily observe if the VOIP 2747 is working normally and monitor the system status (network status, registering status) from the LCD panel display. o A “PKT Trace” function is supported to display the packets received on the LCD panel and helps network administrator find the problem on line. • Call with or without gatekeeper / proxy(direct IP dialing) : o Follows standard SIP / H.323 protocol and is compatible with most existing SIP proxy / H.323 gatekeepers. • Provides ea
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1.3 Hardware Specification HARDWARE SPEC Spec\Model VOIP 2747 PC Port 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching. WAN Port 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching. LCD display 2x16 characters Phone Case 36-button keypad Input: 100-240V AC Universal Switching Power Adaptor Output: +7V DC, 800mA Speaker 8 Ohm/0.2 Watt speaker for speakerphone operation Dimension 19cm(W)x23cm(D)x9cm(H) Weight 870 g Operating Temperature 32 - 104°F (
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2 Basic Installation 2.1 Appearance Introduction 2.1.1 Key parts of the VOIP 2747 The key parts of the VOIP 2747 series IP Phone are shown in figure 1, and include the following: 1. 2x16 LCD Display 5. Handset 2. Keypad 6. Ethernet Cable 3. Usage Indicator 7. Power Adaptor 4. User Manual 1. 7. 2. 3. 6. 5. 4. Figure 1. Key parts of the VOIP 2747 series IP Phone 8
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2.1.2 Rear and Back side Panel of the VOIP 2747 The rear and back side panel illustration is shown in figures 2 and 3; main parts include: 1. RJ-45 Ethernet Port 2. RJ-45 Ethernet Port 3. Power Adaptor Jack 4. Handset Jack 3. 2. 1. Figure 2. Rear Panel of the IP Phone 4. Figure 3. Back Side Panel of the IP Phone 9
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2.1.3 Keypad Definition Figure 3. Keypad illustration 1. Light The red light blinks when there is an incoming call and provides Message Waiting indication. 2. LCD Display Menu and all status displays for user. 3. “ UP” Key When the IP phone is in the menu selection mode, this key is used to scroll up the menu items. When the IP phone is editing menu item contents, this key is used as “ left delete” to delete a digit upon each key press. When the IP phone i
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“ DOWN” Key When the IP phone is in the menu selection mode, this key is used to scroll down the menu items. When the IP phone is editing menu item contents, this key is used as “ right shift” to shift the cursor right a digit for each key press. 4. - IN VOL+ When the IP phone is in an idle state or user is talking on handset or speaker, this key is used to increase/decrease the volume of the incoming voice. The volume of speaker, handset and ring are separately adjusted
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10. Menu / OK When the IP phone is in idle state, this key is used as a “Menu” key to bring up the menu selection on the LCD display. When inside the menu selection/setting on the LCD display, this key is used as an “OK” key to enter into a lower level of menu selection or to accept the edited item’s contents. When the IP phone is in dial mode, the “OK/Menu” key is used as a “Dial Out” key. 11. Cancel When the IP phone is in the menu selection, this key is used to esca
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15. Speed Dial M1 – M10 Users are able to store 10 specific phone numbers in the slots of M1 - M10. Users are able to make a speed dial call to the specific party by pressing the speed dial key from M1 – M10. 16. Phone Book Users are able to store up to 50 phone numbers by pressing the “Phonebook” button. For each item of the 50 phone book numbers, the user can store both the number and the name for display. 13
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2.2 LCD Menu List The following is the roadmap for the menu on your IP phone: (SIP & H.323 share a similar menu, different parts are written separately.) View Network Value IP Address Network Mask Default Route DNS Server Ping Restart Image Version (Yes / No) PKT Trace Configure (Password: 135) Network (Yes / No) Dynamic IP (Yes / No) PPPoE If yes: PPPoE User Name PPPoE Password Static IP IP Address Network Mask Default Route DNS Server
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SIP Disp Name Login ID Number Password (Yes / No) Proxy On If Yes: Proxy Address Proxy Port (Yes / No) Outbound Proxy If Yes: Outbound Proxy IP Outbound Proxy Port (Yes / No) RTPLowBW Forward Mode (Yes / No) Immediate If Yes: Immediate Number (Yes / No) Busy If Yes: Busy Number (Yes / No) No Answer If Yes: No Answer Number No Answer Time Advanced System DSP Version Upgrade / DnLoad FTP Server IP Image File Name Upgrade Im
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Dump! Network MAC Address NTP Server Restart Count RTP Process (Yes / No) Bypass Server (Yes / No) Jitter Buffer (Yes / No) Auto Upgrade Phone Advanced Codec G.711u G.711a G.729 G.723 Voice (Yes / No) VAD BG Noise Level Volume Ring Volume Handset Volume Hand free Volume Codec Tx Gain Scrn Con (0-9) Ring Type (1-10) UI Mode Console Lcd Both SIP Advanced Protocol Min Media Port Max Media Port Reg From Reg To Reg Expire Re
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User Setting Platform Billing Server Login User Name Password Confirm Password Statistics User Statistics User Statistic Phone Statistic Phone Statistics Call Missed Call Received Call Dialed Additional International My Country Code Area Prefix Code 17
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2.3 Installation Environment Figure 4. Installation Environment Step 1： Connect your IP phone to its handset by plugging one end of the coil cord into the handset and the other end into the jack on the bottom of the IP phone. To connect to the internet, plug into the middle jack on the back of the IP phone. This jack is marked WAN. See figure 4 above Step 2： If you would like to have your PC online at the same time, please connect the far right port to your PC. This Jack
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3 Configuration from Keypads The VOIP 2747 series IP Phone is designed to be installed easily and is very user-friendly so almost all the configurations can be done through the keypad and LCD screen display on the phone set in a few minutes. In order to make a VoIP call, please configure through the keypad as described in the following few sections: Notice: (1). When needing to input a character in any menu item, please press that key button quickly to switch between different
