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Getting Started Guide
MOTO Q 9c by Motorola®
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Printed in the U.S.A.
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Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Alw
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . .
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Using Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 2E. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Entering Letters, Numbers, and Symbols . . . . . . . . . . . . . . . . . . . . 55 Using the Inp
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2L. Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 111 About Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .115 3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 116 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 4C.
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Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing Sprint. i
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Introduction This Getting Started Guide introduces you to Sprint Service and all the features of your new device. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Device Section 3: Sprint Service Features Section 4: Safety, Warranty, and Legal Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new device and service. The Table of Contents and Index will also help
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Section 1 Getting Started
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Section 1A Setting Up Service In This Section Getting Started With Sprint Service Setting Up Your Voicemail Sprint Account Passwords Getting Help Setting up service on your new device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service. 2 Section 1A: Setting Up Service
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Setting Up Service Getting Started With Sprint Service Setting Up Your Device 1. Install the battery (if necessary). Press the release button and remove the battery cover from the back of the device. Insert the battery into the opening, making sure the connectors align. Gently press down to secure the battery. Replace the battery cover and press down until you hear a click. 2. Press and hold the Power/End key (O) to turn the device on. If your device is activated, it will turn on,
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Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your device is activated. To set up your voicemail: 1. From the Home screen, press and hold 1. 2. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Choose whether or not to activate One-Touch Message Access
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Setting Up Service Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to www.sprint.com. (Click Need to register for access? to get star
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Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Make your life easier by enrolling in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest phones or devices. View other Sprint service plans and options. Learn more about Sprint Power Vision and other great products like games, ringers, screen savers, and more. Reac
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Setting Up Service To check your minutes: Press and then press the Call/Answer key (N). *4 Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is
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8 Section 1A: Setting Up Service
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Section 2 Using Your Device
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Section 2A About Your Device In This Section Features of Your Device Getting More Information Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section lists some of the great features of your device and tells you where to get more information on using it. 10 Section 2A: About Your Device
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About Your Device Features of Your Device Congratulations on the purchase of your MOTO Q 9c by Motorola. Your new device is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Dual band (800/1900 digital MHz) allows you to make and receive calls while on the Sprint National Network and to roam on other networks where Sprint has implem
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The miniSD card slot lets you expand your device’s memory to hold whatever you need (page 29). Bluetooth® capabilities let you pair your device to other Bluetooth devices, including mono and stereo headsets and handsfree devices. You may also pair with a personal computer or handheld device for dial-up networking, using your device as a wireless modem (page 108). The built-in camera allows you to take full-color digital pictures and videos (page 87). The media player allows you to
