Manual de instrucciones de Acer ASPIRE 5552

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Aspire 5252/5552/5552G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

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Revision History Please refer to the table below for the updates made on Aspire AS5552/AS5552G service guides. Date Chapter Updates II

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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep

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IV

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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s

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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES

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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Discrete Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 UMA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Table of Contents Removing the Touchpad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Card Reader Board (Discrete Only) . . . . . . . . . . . . . . . . . . . . . . .71 Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the ODD Connector Board (UMA Only) . . . . . . . . . . .

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Table of Contents Troubleshooting 149 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 LCD Fai

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Table of Contents X

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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit Platform Aspire 5252 • AMD V Series processor V140 (512 KB L2 cache, 2.30 GHz, DDR3 1066 MHz, 25 W) • AMD M880G Chipset Aspire 5552/Aspire 5552G • AMD Phenom™ II quad-core mobile processor N950 (2 MB L2 cache, 2.1 GHz, DDR3 1333 MH

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Graphics Aspire 5252/5552 • ATI Radeon™ HD 4250 Graphics with 256 MB of dedicated system memory, supporting Unified Video Decoder 2 (UVD2), OpenGL® 2.0, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.1, Microsoft® DirectX® 10.1 • Dual independent display support • 16.7 million colors • External resolution / refresh rate: • VGA port up to 2456 x 1536: 60 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • HDMI™ (High-Definition Mu

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Optical Media Drive • 8X DVD-Super Multi double-layer drive: • Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM • Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Communication • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 resolution •WLAN: • Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ • Acer InviLink™

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Special Keys and Controls • Keyboard • 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support • Touchpad • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip • Media keys • Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down I/O Interface • 2-in-1 card reader (SD™, MMC) • Three USB 2.0 ports • HDMI™ port with HDCP support • External display (VGA) port • Headphone/spea

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• Utilities and tools • Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) • Acer Identity Card • Acer Registration • Acer Updater • eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) • Netflix shortcut (US only) Optional Items • 1/2/4 GB DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 3-pin 65 W AC adapter • External USB 56K modem Warranty • One-year International Travelers Warranty (ITW) Environment • Temperatur

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System Block Diagram Discrete Model Danube VRAM 1GB AMD S1G4 Processor 64M16 x 8 Memory BUS(DDR3) 204pin DDRIII-SO-DIMM X2 uPGA-638 Package Dual Channel BANK 0, 1, 2, 3 DDR3 Champlain 1.5V DDRIII 800~1333MHz ATI M97 Hyper Transport Link Madisan/Park 16 x 16 uFCBGA-962 PCI-Express x 16 Gen2 Thermal Sensor Clock Generator ATI RS880M ADM1032 ICS9LPRS488 LVDS uFCBGA-528 CRT USB Mini 3G/GPS Card A link Express2 CMOS Bluetooth conn card WWAN Reader Gen1 Camera Conn HDMI Conn. X 3 (WL)X1

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UMA Model Danube AMD S1G4 Processor Memory BUS(DDR3) 204pin DDRIII-SO-DIMM X2 uPGA-638 Package Dual Channel Champlain Hyper Transport Link 16 x 16 LVDS ATI RS880M CRT uFCBGA-528 HDMI Conn. USB Mini Card A link Express2 CMOS Bluetooth conn card Reader Camera Conn X 3 (WL)X1 RTS5137 USB port 0,1,2 USB port 5 USB port 7 USB port 8 USB port 6 ATI SB820M USB HD Audio uFCBGA-605 LAN(GbE) MINI Card 1 Broadcom S-ATA LED WLAN BCM57780 HDA Codec ALC272X RJ45 RTC CKT. LPC BUS SATA HDD S

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Your Acer Notebook tour Front View 1 10 2 3 4 9 5 8 6 7 No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication webcam (for selected models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 HDD Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivity indicator device status. 4 Power button Turns the computer on and off. 5 Keyboard For entering data into your computer. 6 Touchpad To

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No. Icon Item Description 7 Indicates the computer’s power status. Power Indicates the computer’s battery status. Battery 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 8 Click buttons (left The left and right buttons function like the left and right) and right mouse buttons. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speakers Left and right speakers deliver stereo audio output.

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No. Icon Item Description 4 HDMI Connect to HDMI devices 5 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 6 Microphone-in Accepts input from external microphones. jack Headphones/ Connects to audio line-out devices speaker/line-out (e.g. speakers, headphones). jack Right View 13 2456 No. Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Ligh