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HP Pavilion g7 Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of it
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 8 Top ........................................................................................................................................ 9 Button ..........................................................................
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Electrostatic discharge damage .................................................................. 38 Packaging and transporting guidelines ........................................ 40 Component replacement procedures ........................................................................................ 42 Service tag ............................................................................................................. 42 Computer feet .....................................................
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6 Specifications ............................................................................................................... 102 Computer specifications ........................................................................................................ 102 17.3-inch display specifications ............................................................................................. 103 Hard drive specifications ............................................................................
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viii
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1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name HP Pavilion g7 Notebook PC √√ Processors AMD Athlon II P360 2.30-GHz processor √ (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) AMD Athlon II P340 2.20-GHz processor √ (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) AMD Phenom II N870 2.30-GHz processor √ (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W) AMD Phenom
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor AMD V160 2.40-GHz processor (512-KB √ L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) AMD V140 2.30-GHz processor (512-KB √ L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) Intel Core i3-2310M 2.10-GHz processor √ (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-380M 2.53-GHz processor (3.0- √ MB L3 cache, dual core, 35 W) Intel Core i3-390M 2.66-GHz processor (3.0- √ MB
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Switchable discrete graphics: √√ ● ATI Mobility Radeon HD 6470M with 1024-MB of discrete video memory (128-MB × 16 DDR3 @ 900 MHz × 4 PCs), 64-bit S3 package, muxless switchable ● ATi Mobility Radeon HD 6470M with 512-MB of discrete video memory (64- MB × 16 DDR3 @ 900 MHz × 4 PCs), 64-bit S3 package, muxless switchable Supports DX11 √ Support HD decode, DX11, and HDMI √ Panel
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Hard drives Supports 6.35-cm (2.5-in) hard drives in √√ 12.7-mm (.50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses Customer-accessible √√ Serial ATA √√ Supports the following configurations: √√ ● 750 GB, 5400 rpm (9.5 mm) ● 640 GB, 5400 rpm (9.5 mm) ● 500 GB, 7200 and 5400 rpm (9.5 mm) ● 320 GB, 7200 (7.0 mm) and 5400 rpm (9.5 mm) ● 250 GB, 7200 and 5400 rpm (7.0 mm) Op
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Support for the following WLAN formats: √√ ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) ● Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter ● Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Support for the following WLAN formats: √ ● Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter ● Atheros AR8002W
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor ● Ports 3-pin AC power √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting 2048×1056 external resolution @ 75 Hz, 1920 ×1200 external resolution @ 60Hz, hot plug and unplug
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Preinstalled: √ ● Windows 7 Home Basic (64- and 32-bit) ● Windows 7 Home Premium (64- and 32- bit) ● Windows 7 Professional (64- and 32-bit) ● Windows 7 Starter 32-bit ● FreeDOS Serviceability End-user replaceable parts: √√ ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module 7
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2 External component identification 8 Chapter 2 External component identification
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Top Button Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to
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Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the pointer. (6) Integrated numeric keypad Can be used like an external numeric keypad. 10 Chapter 2 External co
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Lights Item Component Description ● (1) TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. ● (3) Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. Top 11
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TouchPad Item Component Description ● (1) TouchPad light Amber: The TouchPad is off. ● On: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. 12 Chapter 2
