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Maintenance and Service
Guide
HP Pavilion ze2000 Notebook PC
Compaq Presario M2000 Notebook PC
Document Part Number: 377608-001
February 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without no
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Product Description The HP Pavilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® processors, and extensive multimedia support. HP Pavilion ze2000 and Compaq Presario M2000 Maintenance and Service Guide 1–1
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Product Description 1.1 Features Numerous references are made throughout this Maintenance and ✎ Service Guide to “full-featured” and “defeatured” notebook models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ S-Video-out jack ■ Expansion port 2 ■ 6-in-1 Digital Media Reader slot or 6-in-1 Memory Reader slot A notebook model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components
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Product Description ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by notebook model ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad pointing device with on button and dedicated vertical scroll region ■ Integrated 10Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated
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Product Description ❏ Audio-in (microphone) jack ❏ Power ❏ IEEE 1394 digital port ❏ S-Video-out jack (select models only) ❏ Expansion port 2 ❏ 6-in-1 Digital Media Reader slot (select models only) ❏ 6-in-1 Memory Reader slot (select models only) 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Dis
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Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power/standby button ■ Advanced Configuration and Power Management (ACPM) compliance 1.4 External Components The external compone
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Product Description Table 1-1 Front Components HP Pavilion ze2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select On: One or more optional internal wireless models only) devices, such as a WLAN and/or a Bluetooth® device (select models only), are turned on. 3 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 4 IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) drive
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Product Description The external components on the front of the Compaq Presario M2000 notebook are shown below and described in Table 1-2. Front Components, Compaq Presario M2000 Maintenance and Service Guide 1–7
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Product Description Table 1-2 Front Components Compaq Presario M2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select On: One or more optional internal wireless models only) devices, such as a WLAN and/or a Bluetooth device (select models only), are turned on. 3 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 4 IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) driv
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Product Description The external components on the right side of the HP Pavilion ze2000 notebook are shown below and described in Table 1-3. Right-Side Components, HP Pavilion ze2000 Maintenance and Service Guide 1–9
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Product Description Table 1-3 Right-Side Components HP Pavilion ze2000 Item Component Function 1 USB ports (1 or 2 Connect an optional USB device. depending on the notebook model) 2 6-in-1 Digital Media Supports an optional digital memory card. Reader slot (select models only) 3 1394 port Connects an optional 1394a device such (select models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 Digital Media On: A digital memory card is being Reader light accessed. (select mode
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Product Description The external components on the right side of the Compaq Presario M2000 notebook are shown below and described in Table 1-4. Right-Side Components, Compaq Presario M2000 Maintenance and Service Guide 1–11
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Product Description Table 1-4 Right-Side Components Compaq Presario M2000 Item Component Function 1 USB ports (1 or 2 Connect optional USB devices. depending on the notebook model) 2 6-in-1 Memory Reader Supports an optional digital memory card. slot (select models only) 3 1394 port (select Connects an optional 1394a device such models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 Memory Reader On: A digital memory card is being light (select models accessed. only) 5 Op
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Product Description The external components on the left side of the HP Pavilion ze2000 notebook are shown below and described in Table 1-5. Left-Side Components, HP Pavilion ze2000 Maintenance and Service Guide 1–13
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Product Description Table 1-5 Left-Side Components HP Pavilion ze2000 Item Component Function 1 Power connector Connects an AC adapter cable. 2 Monitor port Connects an optional VGA monitor or projector. 3 Expansion port 2* Connects the notebook to an optional (select models only) docking device. 4 RJ-45 jack Connects an optional network cable. 5 RJ-11 jack Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or Type II 32-bit (Card
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Product Description The external components on the left side of the Compaq Presario M2000 notebook are shown below and described in Table 1-6. Left-Side Components, Compaq Presario M2000 Maintenance and Service Guide 1–15
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Product Description Table 1-6 Left-Side Components Compaq Presario M2000 Item Component Function 1 Power connector Connects an AC adapter cable. 2 Monitor port Connects an optional VGA monitor or projector. 3 Expansion port 2* Connects the notebook to an optional (select models only) docking device. 4 RJ-45 (network) jack Connects an optional network cable. 5 RJ-11 (modem) jack Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or
