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Monarch
9800 Series
Printers
TC9840OH Rev. A 11/98 ©1998 Monarch Marking Systems, Inc. All rights reserved.
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Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©1998 Monarch Marking Sys
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TABLE OF CONTENTS GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 9445 Printer Online Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Ordering Prog
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4-2 Adjusting Print Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Printing the Euro-Dollar Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 CARE AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Cleaning. . . . . . . . . . . . . . . . . .
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GETTING STARTED 1 ® The Monarch 9840 printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The 9840 printer prints labels continuously (in one strip) or on-demand (one label at a time). You can print on die cut, black mark, or continuous supplies. Continuous supply must be used in continuous mode. See Appendix A, "Specifications," for more information about the different supply types. See "Setting DIP Switches," to select your su
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9445 Printer Online Emulation The 9840 printer supports 94x5 emulation. You can send 94x5 data streams to the 9840 printer. Refer to your 9445 Programmer’s Manual for information about 94x5 data streams. Ordering Programmer ’s Manuals The Packet Reference Manual, which describes how to create format and batch packets for printing labels, how to configure the printer online, how to diagnose printer error messages, and how to perform other advanced techniques can be downloaded from our web site.
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Ask your System Administrator which method you will use to communicate with the host: Parallel Port Serial Communication 9 to 25 pin cable (Part #118364) 25 to 25 pin cable Power Cable (Part #118366) goes here Serial Port Parallel Communication IEEE-1284 or Centronics® mode cable (Part #118363) See "Setting DIP Switches" for more information. Connecting the Communication Cable Connect the communication cable into the appropriate port. Secure the cable with the connecting screws (serial) or sp
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Setting DIP Switches To change the DIP switch settings, move the switches to the desired position and then turn on the printer. If you select Software Controlled, the parameters in Packet F will override the communication settings. Software Controlled uses the last sent Packet F settings or the defaults. Turning on the printer activates the DIP switch settings. Make sure the DIP switch settings match the printer’s setup for ribbon or supply type. Upper DIP Switches 12 34 56 7 8 Baud Rate 38400
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Lower DIP Switches 12345678 Flow Control XON/XOFF ON OFF RTS/CTS* OFF ON DTR OFF OFF Diagnostics Normal OFF Diagnostics Mode ON Verifier No Verifier OFF Verifier Installed ON Supply Type Die Cut or Edge Apt. OFF OFF Black Mark (center) OFF ON Continuous ON OFF Center Apt. ON ON Ribbon Transfer OFF Direct ON Feed Mode Disable On-Demand OFF Enable On-Demand ON * Requires a special cable. Getting Started 1-5 Rev. A 10/98
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Using the Control Panel The control panel helps you check printer status, displays error codes, and allows you to perform some basic printer functions. Printhead Release Printer Status Lights Power: The printer shows Power a steady green Status Code light when it is on. Supplies 1 2 3 Paused Supplies: The printer shows Feed Pause Clear a blinking amber light when it is out of labels or ribbon, or when you have a supply jam. Paused: The printer shows a steady amber light when paused. The printer
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Button Functions u Feed: Prints a label in the on-demand mode. u Feeds a blank label if there is no print job. u Prints a label with error information that is useful to your System Administrator if an error is displayed. u Cuts the supply when pressed and held for two seconds if a knife is installed. Pause: Pauses the current print job or resumes a paused print job. Feed and Pause: Prints a test label when you press the buttons at the same time. Feed and Clear: Allows you to adjust print positio
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1-8 Getting Started Rev. A 10/98
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LOADING SUPPLIES 2 This chapter describes how to load: u a roll of supply u fan-fold supply u a roll of tag supply. There are three types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing. Thermal Transfer standard supplies that require a ribbon for printing. High Energy scratch, chemical, and temperature resistant supplies that require a ribbon able to withstand high temperatures. See "Using a High Energy Ribbon" in Chapter 3 for more informat
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Loading Labels or Tags Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. Printhead T ab Deflector T ab 4. Place the roll of supply on the supply holder. Make sure the supply unrolls from the top. Do not pick up the printer by the supply holder. 2-2 Loading Supplies Rev. A 10/98
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5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. Supply Holder Guides If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up. 6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs. For fan-fold supplies, lay the label strip over the supply hold
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For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is past the knife. Tag 8. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. Nibs Supply Lever 2-4 Loading Supplies Rev. A 10/98
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9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 10. Close the printhead by pressing down on the thumb well until you hear it click into place. Thumb Well 11. Close the cover. 12. Press Feed to position the supply under the printhead. Loading Supplies 2-5 Rev. A 10/98
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You may need to adjust the wide/narrow knobs depending on the width of your supply. See Chapter 5, "Care and Maintenance," for more information. For Peel Mode: In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type. The minimum feed length is 1.5 inches for peel mode. Hold the leading edge of peeled labels when
