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FaxPress
The Integrated Network Fax Server
Getting Started Guide
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IMPORTANT NOTICE ©2007 Castelle®. All Rights Reserved. FaxPress Getting Started Guide. 61-1323-001 This material is protected by international copyright laws. Reproduction in any form is prohibited without per- mission. Castelle is a U.S. Registered Trademark of Castelle. FaxPress™ and Faxmain™ are trademarks of Castelle. Nov- ell®, Netware®,and NDS® are U.S. Registered Trademarks of Novell, Inc. Microsoft®, Windows®, Windows 95®, Windows 98®, Windows 2000®, Windows NT®, Windows ME®, Windows
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Contents Overview _______________________________________________________________________ 4 Introduction _____________________________________________________________________ 5 Package Contents _____________________________________________________________ 5 About the Castelle FaxPress 9.x CD-ROM __________________________________________ 5 FaxPress Server Setup ____________________________________________________________ 6 Operating System Requirements ___________________________________________
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Getting Started Guide Overview This Guide describes: • FaxPress 9.x package and CD-ROM contents • FaxPress 9.x Server setup requirements and procedures • Enabling FaxPress 9.x with the Activation Key • FaxPress 9.x documentation • Castelle Support Resources • FaxPress Customer support agreement and conditions • FaxPress License Agreement 4
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Introduction Introduction Congratulations on your new FaxPress network fax server. This guide is provided as a printed, introductory sup- plement to the electronic FaxPress Administrator Guide and FaxPress User Guide, and contains a brief summary of the information you need to know about getting the FaxPress up and running on your network. The information here is excerpted from the Introducing the FaxPress and Installing the Server sections of the FaxPress Administrator Guide (online or printe
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Getting Started Guide FaxPress Server Setup Before setting up your FaxPress server, you need to check your system to make sure it meets the Operating Sys- tem Requirements. Then you can read through the required and optional setup procedures. The System Require- ments and both sets of procedures are outlined in the following sections. For more detailed information on setting up the FaxPress 9.x server and Email Gateways, as well as configuring FaxPress users, see the FaxPress Admin- istrator Gu
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FaxPress Server Setup When the unit is powered on, the red and green LEDs flash through a power-on sequence for about 15 sec- onds. The red LED remains illuminated after the sequence completes. This indicates that the FaxPress server is functional, and ready for software installation. 4. Install the FaxPress 9.x Server Software (requires a Windows NT or Novelle Master File Server). The Fax- Press unit and the FaxPress’ Master File Server will each require a static IP address. To start the insta
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Getting Started Guide FaxPress 9.x Product Activation Key The FaxPress server's FaxPress 9.x software must be activated with a Product Activation Key. This Key is deter- mined by your FaxPress unit's serial number. Castelle provides three ways to access the Activation Key Request page and obtain your FaxPress unit's key code: • Use the dialog box that appears at the end of the FaxPress Server installation; click the Obtain Key from Web button in this dialog box, and use the on-line form to obt
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FaxPress Server Setup 6. Follow the directions in the Request page to receive your unit’s Key code. Write this code down exactly as it is given to you, or select the Key code and copy it (Ctrl-C). 7. Close the Web Browser. In the Product Activation Key dialog box, select the Activate Product radio button, then enter or paste in (Ctrl-V) the 16-digit Activation Key code exactly as given in the Activation Key field. Include all hyphens, and exclude spaces. If you paste the code into the Key fie
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Getting Started Guide FaxPress 9.x Documentation Electronic Documentation Castelle provides electronic versions of the Getting Started Guide, the Administrator Guide, the Email Gateway Guide, the User Guide, as well as additional FaxPress-related documentation: • in the Documents folder on the Castelle FaxPress 9.x CD • in the Administration Tools folder, an optional component of the FaxPress Client for Administrators installation. • by pressing F1 in the FaxPress application (online help). Ce
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Castelle Resources Castelle Resources Castelle Corporate Headquarters 855 Jarvis Drive Suite 100 Morgan Hill, CA 95037 www.castelle.com Castelle North America Main: (408) 852-8000 Toll Free: (800) 289-7555 Fax: (408) 852-8100 Email: sales@castelle.com Castelle International Sales Main: (408) 852-8000 Technical Support To qualify for technical support, your FaxPress must be registered with Castelle. For more information about product registration, visit Castelle's Customer Services web page at:
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Getting Started Guide Web Site The Castelle web site provides a point of departure for a variety of information. Information regarding the following topics is available at http://www.castelle.com/products/FaxPress • FaxPress Server Hardware and Software • Sending, Receiving and Managing Faxes • Castelle Internet Faxing (CIF) • Email Integration • Network Integration • Automatic Routing and PBX Integration • Network Faxing (See White Paper on this subject) • FaxPress Features and Functionality (S
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FaxPress Support Agreement FaxPress Support Agreement Subject to Castelle's Terms and Conditions, upon Castelle's receipt of a completed Web-based Product Registra- tion Form for the FaxPress Product ("Product"), Castelle will provide you ("Customer") with the following sup- port services for the Product at no charge ("Standard Support"): Standard Support includes the following: Hardware Warranty A defective Product will be repaired and returned to you at no cost, including labor, parts and one
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Getting Started Guide Software Upgrades You will receive free software upgrades proactively from Castelle within six (6) weeks of all new releases. You can download minor software updates from the Castelle Web site. Technical Support Support is provided at no charge for the term of the Agreement via email or telephone, Monday to Friday, 6am to 5PM (PST), excluding Castelle holidays. Technical Support can be reached by phone at (408) 852- 8080 or by fax at (408) 852-8180 or by email at support@
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FaxPress Support Services Terms and Conditions FaxPress Support Services Terms and Conditions 1. Definitions “Current Release” means the most current release of the Software listed on Castelle's published price list. “Error” means the failure of the Software to perform substantially in accordance with the Documentation. "Documentation" means technical manuals and other documentation relating to the use of the Hardware and Software, which are delivered with the Product. "Hardware" means the fax
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Getting Started Guide prior written consent. If Castelle decides to support such Hardware or Software, Customer will be responsible for paying Castelle's then-current standard charges to restore such Hardware or Software to a condition or version acceptable to Castelle prior to Castelle starting Support Services. • Product Support Services do not include: (i) onsite services and expenses connected with the installation, configuration, relocation, or reconfiguration of the Hardware and/or Soft
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FaxPress Support Services Terms and Conditions 7. Force Majeure Castelle shall not be liable for any loss, damage, or penalty resulting from delay due to causes beyond its con- trol, including, without limitation, delays by it suppliers or acts of God. 8. No Assignment Customer shall not assign, delegate, subcontract or transfer any portion of it rights, duties or obligations under these terms and conditions and any attempt to do so will be void. 9. General The provision of Support Services by
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Getting Started Guide License Agreement Notice to User This is a legal agreement between you, the end-user, and Castelle ("Agreement"). BY OPENING THIS SEALED PACKAGE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PROMPTLY RETURN THE UNOPENED PACK- AGE AND ACCOMPANYING ITEMS. (Including written materials, CD-ROM disk and binders or other con- tainers) TO THE PLACE YOU OBTAINED THEM FOR A REFUND. CASTELLE FAXPRESS Network Fax Se
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License Agreement CUSTOMER REMEDIES. Castelle and its suppliers' entire liability and your exclusive remedy shall be, at Castelle's option, either (a) repair or (b) replacement of the SOFTWARE if defective. This LIMITED Warranty is void if failure of the SOFT- WARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. NO OTHER WARRANTIES CASTELLE DISCLAIMS ALL
