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BCM50 Telset Administration Guide
BCM50 2.0
Business Communications Manager
Document Status:Standard
Document Number: NN40020-604
Document Version: 01.01
Date: September 2006
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Copyright © 2006 Nortel Networks, All Rights Reserved All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
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Contents 3 Contents Getting started with BCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 Contents NN400 NN40020 20-60 -604 4
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5 Getting started with BCM This section contains information on the following topics: • “About this guide” on page 5 � “Audience” on page 5 � “Acronyms” on page 6 � “Symbols and conventions used in this guide” on page 6 � “Related publications” on page 8 � “How to get Help” on page 8 About this guide The BCM50 Telset Administration Guide describes how to use the Telset interface to administer your BCM system. The telset configuration is a tool that is used for system configuration if there is
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6 Getting started with BCM Acronyms The following is a list of acronyms used in this guide. Table 1 List of acronyms Acronym Description BCM Business Communications Manager BRI Basic Rate Interface DHCP Dynamic Host Configuration Protocol DN Directory Number IP Internet Protocol ISDN Integrated Switched Digital Network NOC Network Operations Center ONN Outgoing Name and Number PRI Primary Rate Interface SM Silent Manager Symbols and conventions used in this guide These symbols are used to high
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Getting started with BCM 7 Security note: Indicates a point of system security where a default should be changed, or where the administrator needs to make a decision about the level of security required ! for the system. Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure. Warning: Alerts you to remove the BCM50 main unit and expansion unit power cords from the ac outlet before performing any maintenance procedure. These conv
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8 Getting started with BCM Related publications Related publications are listed below. To locate specific information, you can refer to the Master Index of BCM50 Library (NN40020-100). Keycode Installation Guide (NN40010-301) CallPilot Telephone Administration Guide (NN40090-500) BCM50 Administration Guide (NN40020-600) How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel pr
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Getting started with BCM 9 http://www.nortel.com/erc Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. BCM50 Telset Administration Guide
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10 Getting started with BCM NN400 NN40020 20-60 -604 4
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11 Administration telset interfaces You can use Business Element Manager or you can use the Telset interface to administer your BCM50 system. The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM50, or for quick configuration changes, such as changing features in a DN record or updating one of the speed dial lists. Administration telset interfaces are accessible only by a user with an Installer level of telset user privileges.
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12 Administration telset interfaces Using FEATURE 9*8 for initial configuration FEATURE 9*8 provides access to menus that allow you to: � add a keycode for applications such as mail boxes, Fax suite, and private networking. See “Entering keycodes and feature settings” on page 14 � change user accounts and passwords. See “Activating user accounts and changing passwords” on page 15 � view or set the IP network addressing. See Viewing or entering IP network information on page 15 � enable or dis
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Administration telset interfaces 13 Figure 2 Log in menu When a user enters an incorrect password, the system provides a display indicating that there is an entry error. If the user tries repeatedly to enter an invalid username or password, the system locks the user account. The user can wait until the lockout timer releases the account, or the account can be released through this telset menu by a user with administration privileges or through the Element Manager by a user with administrat
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14 Administration telset interfaces Entering keycodes and feature settings Features List provides a list of applications that have applied keycodes in the system. When you add applications or increase a feature capacity, you can make those adjustments through this menu. For details about keycodes, refer to the Keycode Installation Guide (NN40010-301). Figure 3 shows the layout for Features List. Figure 3 Accessing the Features List NN400 NN40020 20-60 -604 4
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Administration telset interfaces 15 Activating user accounts and changing passwords User Accounts provides two menus, one to create or delete user accounts and the other to enter new passwords for user accounts. The username and password can each be 16 digits in length. Figure 4 shows the layout for User Accounts. Figure 4 Accessing user accounts and passwords Viewing or entering IP network information IP Address allows you to view IP network information on systems where DHCP is enabled. On
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16 Administration telset interfaces Figure 5 shows the layout for IP Address. Figure 5 Viewing or setting the IP network information NN400 NN40020 20-60 -604 4
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Administration telset interfaces 17 System restart The System Restart heading allows you to reboot the BCM50 main unit. Use this when changes you have made indicate that a reboot is required. Warning: Restarting the system interrupts system service. Figure 6 shows the layout for System Restart. Figure 6 Restarting the system BCM50 Telset Administration Guide
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18 Administration telset interfaces NN400 NN40020 20-60 -604 4
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19 Using the telset configuration interface This section provides maps of the telset configuration menus. The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM50, or for quick configuration changes, such as changing features in a DN record or updating one of the speed dial lists. Although these menus have most of the features found in the Element Manager user interface, they are not necessarily in the same location. The goal of
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20 Using the telset configuration interface � Personal programming, to change functions related to how the telephone works, is available to anyone through the Feature button on the telephone. User access to the FEATURE**CONFIG interface User identification and user passwords are required to access the telset configuration menus (FEATURE **CONFIG). Although there are a set of default user IDs and passwords, for security purposes it is recommended strongly that these be changed as part of the i
