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HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subjec
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 6 Display .................................................................................................................................................. 6 Top .......
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Packaging and transporting guidelines ............................................. 28 Workstation guidelines ..................................................................... 28 Equipment guidelines ....................................................................... 29 Component replacement procedures ................................................................................................. 30 Service tag ...........................................................................
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Security menu ................................................................................................... 84 Diagnostics menu .............................................................................................. 84 Using Advanced System Diagnostics ................................................................................................. 84 6 Specifications ...................................................................................................................
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viii
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1 Product description Category Description Product Name HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Processors Intel® Core™ i7 processor, Quad Core (6-GB L3 cache) 3612QM, 2.10-GHz processor Intel Core i5 processors, Dual Core (3-MB L3 cache) 3360M, 2.80-GHz processor 3320M, 2.60-GHz processor Intel Core i3 processors (3-MB L3 cache) 3110M, 2.40-GHz processor 2450M, 2.50-GHz processor 2370M, 2.40-GHz processor 2350M, 2.30-GHz processor Intel Pentium processor, Dual Core
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Category Description Supports the following configurations: ● 8192 (4096 × 2; dual channel) ● 6144 (4096 + 2048; dual channel) ● 4096 (2048 × 2; dual channel) ● 4096 (4096 × 1) ● 2048 (2048 × 1) Hard drives Supports 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP 3D DriveGuard Customer-accessible Supports the following drives: ● 500-GB, 5400-rpm ● 320-GB, 7200-rpm ● 320-GB, 5400-rpm Fixed optical drives Supports the following 12.7-mm SATA optical drives: ● DVD-ROM ● DVD+/-RW SuperMulti DL ●
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Category Description Integrated WWAN options by way of wireless module: Two WWAN antennas built into display assembly (world-wide 5 band, configured with panels) Subscriber identity module (SIM) security Supports “no WWAN” option Supports the following WWAN modules: ● Sierra MC8355 (Gobi 3000) HSPA/CDMA with GPS ● Ericsson 5321 HSPA+ with GPS Integrated personal area network (PAN) options by way of WLAN/Bluetooth® combo card: Bluetooth 4.0 only supported by combo card External media card
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Category Description Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN) FreeDOS Preinstalled with Microsoft Office: Windows 7 Professional 64 with Microsoft Office 2010 Starter (not for Japan) Windows 7 Professional 64 with Microsoft Office 2010 Starter - PPP (EDGI) Windows 7 Professional 64 with Microsoft Office 2010 Starter - MSNA (not for Japan) Windows 7 Professional 64 with Microsoft Office 2010 Personal (Japan only) Windows 7 Professional 64 with Microsoft Office
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Category Description Microsoft WHQL Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module WWAN module, SIM Keyboard 5
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2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Internal microphone(s) (1 or 2 depending on Record sound. model) (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video and cap
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Component Description (6) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to
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Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in Suspend mode, or in Hibernation. (4) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are of
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Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer
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Component Description (3) Web browser button Opens the default Web browser. (4) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. (5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function
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Component Description (6) Windows applications key Displays a shortcut menu for items beneath the cursor. (7) num lk key Turns the embedded numeric keypad on and off when pressed in combination with the fn key. Front Component Description (1) Drive light ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, refer to the HP Notebook Reference Guide. (2) Media Card Reader Supports the following digital
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Left Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) External monitor port Connect
