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HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide
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© Copyright 2010 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, V-Series, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information conta
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MSG revision history Revision Publication date Description A August 2010 ● Updated commodities in the following location: Product description on page 1. ● Added newly supported processors to spare parts listings in the following locations: Computer major components on page 18, Sequential part number listing on page 29, Processor on page 83. ● Added newly supported hard drives to spare parts listings in the following locations: Computer major components on page 18, Sequential part number listing
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iv MSG revision history
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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vi Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Identifying hardware ................................................................................................................ 6 Top components .........................................................................
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Battery ................................................................................................................... 43 Hard drive ............................................................................................................. 44 RTC battery ............................................................................................................ 47 Memory module ...................................................................................................... 48 WLAN
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Backing up your information .................................................................................................... 99 Using Windows Backup and Restore ....................................................................... 101 Using system restore points ..................................................................................... 101 When to create restore points .................................................................. 101 Create a system restore point ..........
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1 Product description Category Description HP Pavilion dv6 Entertainment PC Product Name Processors ● AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz
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Category Description AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 ● gigatransfers/second) AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 ● gigatransfers/second) Chipset ● AMD M880G ● AMD RS880MD Northbridge chipset ● AMD SB820 Southbridge chipset ATI Mobility Radeon HD 4250 graphics with 128-MB of sideport video memory (64 MB × 16 DDR3 Graphics @ 800 MHz): up to 509 MB of dedicated graphics subsystem memory on computer
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Category Description DDR3/1333-MHz and DDR3/1066-MHz (only computer models equipped with the AMD Phenom II N930 Quad 2.00-GHz processor, the AMD Phenom II N830 Triple 2.10-GHz processor, and the AMD Phenom II N620 Dual 2.80-GHz processor run at DDR3/1333-MHz; all other computer models run at DDR3/1333-MHz) Supports the following configurations: ● 8192-MB total system memory (4096×2) ● 6144-MB total system memory (4096×1 + 2148×1) ● 4096-MB total system memory (4096×1, 1024×2) ● 3072-MB total s
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Category Description HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second Ethernet Integrated Realtek 10/100/1000 GB network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module: Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1x1 WiF
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Category Description ClickPad Touchpad with 2-way scroll and legend gesture support Taps enabled by default EM 90-W and 65-W AC adapter with localized cable plug support (3-wire plug with ground pin, Power supports 3-pin DC connector) requirements Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery ● 6-cell, 2.55-Ah (55-Wh) Li-ion battery Security Security cable slot Fingerprint reader with Digital Persona software support Ope
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2 External component identification Identifying hardware To refer to a list of hardware installed on the computer: 1. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows includes the User Account Control feature that improves the security of the computer. You might be prompted for your permission or password for tasks such as installing applications, running utilities, o
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Top components Display components Item Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video and captures still photographs. Top components 7
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Wireless antenna locations Component Description WLAN antennas (2)* On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review wireless regulatory notices, refer to the country- or region-specific section of Regulatory, Safety and Environmental Notices in Help and Support
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Buttons and Fingerprint Reader (select models only) Item Component Description (1) Power button* Press the Power button to: ● Turn on the computer. ● Initiate Sleep. ● Exit Sleep. ● Exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the Power button for at least 5 seconds to shut down the computer. For more information about the power settings, select Start > Control Panel > System and Security > Power Options. (2) Fingerprint
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Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) E-mail key Opens a new e-mail in the default e-mail client. (3) Media application key Launches the MediaSmart application (or the TouchSmart application for select models equipped with a TouchScreen display assembly). (4) Web browser key Launches the default Web browser. (5) Print key Sends the currently active document to the default printer. (6) Calculator key Launches the C
