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Grandstream Networks, Inc.
HT502
Dual FXS Port
Analog Telephone Adaptor
HT502 User Manual www.grandstream.com
Firmware Version 1.0.4.2 support@grandstream.com
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TABLE OF CONTENTS HT502 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES ................................................................................................................................. 4 WARRANTY ....................................................................................................................................
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TABLE OF FIGURES HT502 USER MANUAL FIGURE 1: CONNECTING THE HT502 ............................................................................................................................... 5 FIGURE 2: HT502 CONNECTION DIAGRAM ...................................................................................................................... 6 FIGURE 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION……………………………………………………………...19 TABLE OF TABLES HT502 USER MANUAL TABLE 1:
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WELCOME Thank you for purchasing Grandstream’s HT502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts. This manual will help you learn how to operate and manage your HandyTone502 Analog Telephone Adaptor and make the best use of its
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CONNECT YOUR HT502 Equipment Packaging The HT502 ATA package contains: • One HT502 Main Case • One Universal Power Adaptor • One Ethernet Cable • One HT502 Vertical Stand Connecting the HT502 The HT502 is designed for easy configuration and easy installation. Configure the HT502 following the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog telephone to the PHONE port. 2. Insert a standard RJ11 telephone cable into the Phone1
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TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS Power Cable Power adapter connection WAN Port (RJ-45) Connect to the internal LAN network or router. LAN Port (RJ-45) Connect the LAN port with an Ethernet cable to your PC. RESET Factory Reset button. Press for 7 seconds to reset factory default settings. PHONE1 (RJ-11) FXS port to be connected to analog phones / fax machines. PHONE2 (RJ-11) FXS port to be connected to analog phones / fax machines. There are five (5) LED buttons that hel
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PRODUCT OVERVIEW The HT502 is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT502 fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and so
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DTMF Method Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info IP Signaling SIP (RFC 3261) Provisioning TFTP, HTTP, HTTPS Control TLS/SIPS , SIP over TCP/TLS Device Management Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment, Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog
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BASIC OPERATIONS Understanding HT502 Voice Prompt HT502 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu. TABLE 5: HT502 IVR MENU DEFINITIONS Menu Voice Prompt Options Main Menu “Enter a Menu Option” Press “*” for the next menu option Press “#” to return to the main menu Enter 01-05, 07,10, 12-17,47 or 99 menu options 01 “DHCP Mode”, Press “9”
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99 “RESET” Press “9” to reboot the device Enter MAC address to restore factory default setting (See Restore Factory Default Setting section) “Invalid Entry” Automatically returns to main menu “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registration” is in NO Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” returns to the main menu 3.
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Using Star Code 1. Pick up the analog phone then dial “*47” 2. Enter the target IP address. Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified using “*” (encoding for “:”) followed by the port number. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the “#” key if it is configured as a send key or wait 4 secon
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Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – check firmware for most recent release. Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller C’s number followed by # (or wait for 4 seconds). 3. If Caller
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CALL FEATURES The HT502 supports all the traditional and advanced telephony features. TABLE 6: HT502 CALL FEATURES Key Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) *03 Disable LEC (pe call) Dial “*03” + ” number ”. No dial tone is played in the middle. *16 Enable SRTP *17 Disable SRTP *30 Block Caller ID (for all subsequ
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CONFIGURATION GUIDE Configuring the HT502 through Voice Prompts DHCP MODE Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server. CONFIGURATION SERVER IP ADDRESS Select voice menu op
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Configuring the HT502 Via Web Browser HT502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT502 through a web browser such as Microsoft’s IE, AOL’s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). ACCESS THE WEB CONFIGURATION MENU The HT502 HTML configuration page can be accessed via LAN or WAN ports. • FROM THE LAN PORT: 1. Directly connect a com
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NOTE: If you can not log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed. Important Settings The end-user must configure the following settings according to the local environment. NOTE: Most settings on the web configuration pages are set to the default values. NAT SETTINGS If you
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TABLE 7: BASIC SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the HT502: DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT502 acquires its IP address
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NAT TCP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed. Range: 0 - 3600 NAT UDP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed. Range: 0 – 3600, default is 300 Uplink Bandwidth The maximum uplink bandwidth permitted by the device. This function is disabled by default. The total bandwidth can be set as: 128K, 256K, 512K, 1M, 2M, 3M, 4M, 5M, 10M or 15M. T
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Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. FIGURE 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION In addition to the Basic Settings configuration page, end users also have access to the Device Status page. TABLE 8: STATUS PAGE MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. LAN and WAN Mac addresses will appear in this place. The LAN MAC address will be used for provisio
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Port Status Displays relevant information regarding the each FXS port. Port Hook Registration DND Forward Busy Delayed Forward Forward FXS1 On Hook Registered Yes 613 FXS2 On Hook Registered No 614 • Both FXS port1 and FXS port2 are registered with this SIP Server. • FXS Port 1 user has set Do Not Disturb. • FXS Port 1 user has set his calls to be forwarded unconditionally to ext 613. • FXS Port 2 user has set his calls to forward to 614 when his phone is busy. Advanced
