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SME Server V5 with ServiceLink
User Manual
Mitel Networks Corporation
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SME Server V5 with ServiceLink: User Manual by Mitel Networks Corporation Published August 2001 Copyright © 2001 by Mitel Networks Corporation Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, one Front-Cover Text: "Not Endorsed by Mitel Networks Corporation", and one Back-Cover Text: "For the official SME Server V5 with
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Table of Contents 1. Welcome to your SME Server V5 with ServiceLink .......................................................................................................................6 1.1. About This Guide....................................................................................................................................................................6 1.2. Software Licensing Terms and Conditions................................................................................
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8.3. IMAP versus POP3 e-mail....................................................................................................................................................55 8.4. Configuring Your E-mail Application...................................................................................................................................56 8.5. Configuring Your Web Browser....................................................................................................................
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16.1. i-bay Directories..................................................................................................................................................................99 16.2. Accessing the i-bays ...........................................................................................................................................................99 16.3. Creating an i-bay........................................................................................................
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Chapter 1. Welcome to your SME Server V5 with ServiceLink Congratulations on choosing the SME Server V5 with ServiceLink as your communications server! Companies all over the world are using the Internet to communicate more effectively and efficiently to a broader audience. The SME Server V5 with ServiceLink is founded upon state of the art technologies - such as the Linux operating system - which have been mainstays in the infrastructure of larger organizations for several years. Mitel Networks
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Chapter 1. Welcome to your SME Server V5 with ServiceLink • November 1999 - e-smith server and gateway user’s manual for version 3.1 published in print form by e-smith, inc. Primary author Kim Morrison using StarOffice 5.1. 1.1.3. Endorsements This is the official documentation for SME Server V5 with ServiceLink and is endorsed by Mitel Networks Corporation 1.1.4. Acknowledgements Mitel Networks Corporation wishes to thank all of the developers in the open source community who continue to help us
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Chapter 1. Welcome to your SME Server V5 with ServiceLink 1.4.1. ServiceLink With the release of SME Server V5 with ServiceLink, Mitel Networks Corporation is also introducing ServiceLink, a suite of network-delivered services that extend the functionality of the server. These include: • 24x7 Alerts and Reporting - Provides round-the-clock monitoring of your SME Server V5 with ServiceLink and your Internet connection alerting you or your Authorized Partner when there are problems, and compiling
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Chapter 2. The role of the SME Server V5 Your SME Server V5 with ServiceLink manages your connection to the Internet by routing Internet data packets to and from your network (which allows all the computers on your network to share a single Internet connection) and by providing security for your network, minimizing the risk of intrusions. When one of your local computers contacts the Internet, or is contacted by an outside machine on the Internet, the SME Server V5 with ServiceLink not only rout
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Chapter 2. The role of the SME Server V5 More About Ethernets Appendix A: Introduction to the Ethernet Local Area Network (LAN), briefly explains ethernets, ethernet components and typical ethernet configuration. 10
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Chapter 3. ServiceLink With SME Server V5 with ServiceLink, Mitel Networks Corporation has introduced a suite of integrated network services - ServiceLink - that extend and enhance the functionality of your server. ServiceLink maximizes the security, performance and reliability of your server through real-time interaction with the Mitel Networks NOC . You can register for ServiceLink by contacting any Mitel Networks Corporation Authorized Partner (please see our website for the name of an Author
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Chapter 3. ServiceLink • Guaranteed E-mail This service provides a backup e-mail service if a server becomes unreachable and cannot receive mail. The most common reason for this is a temporary failure of the Internet connection provided by your ISP. With ServiceLink, mail that cannot be delivered to your server will be stored at the NOC. Simultaneously, notifications are sent to your Mitel Authorized Partner, who can investigate the cause of the outage. This service uses what is called an MX seco
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Chapter 3. ServiceLink the network; it uses that key to encrypt data intended for that server. A private key on the receiving server is then used to decrypt the data. One of the difficulties in setting up a VPN is securely exchanging the keys required to set up the VPN. ServiceLink simplifies and automates this process via a trusted central exchange – the Mitel Networks NOC. In addition, ServiceLink also secures and automates the renewal of encryption keys. When you establish a VPN using ServiceLi
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Chapter 4. Your Internet Service Provider (ISP) Your ISP is your connection to the Internet - it routes Internet data packets to and from your server. It also provides other essential services. This section of the user’s guide reviews what ISPs offer and what the implications are in choosing among the various options available to you. While your ISP can also assist you in selecting and arranging the right Internet services for your organization, it’s important to know the general range of servic
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Chapter 4. Your Internet Service Provider (ISP) 4.2.1. Static versus dynamic IP addressing A static IP address never changes. It is permanently assigned to your server by your ISP. Note: Static IP addressing is preferable to dynamic IP addressing because it makes it easier for users on the Internet to connect to your services. Dynamic IP address assignment means that your IP address is assigned to you only temporarily and may be changed by your ISP. This makes it more difficult to ensure continui
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Chapter 4. Your Internet Service Provider (ISP) corporate service that you receive a routable, static IP address. In fact, usually you will be allocated a block of routable, static IP addresses for your corporation - you will need only one for your server. Information provided to you by your ISP: • static IP address (or block of addresses from which you choose one) • IP address of router ("gateway IP address") • subnet mask Order services from: Service List A 4.3.2. Ordering cablemodem or reside
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Chapter 4. Your Internet Service Provider (ISP) Note: In the tables below, please keep the following information in mind: 1. ISPs often supply the items marked * to your server by DHCP. 2. Some ISPs block outgoing HTTP connections, forcing you to use their proxy server. This interferes in a few minor ways with your server (e.g., the test for Internet connectivity will fail erroneously). However, using the ISP’s proxy server will normally work fine. 1. You receive a routable, static IP address Inf
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Chapter 4. Your Internet Service Provider (ISP) • DNS service account name • DNS service password Order services from: Service List B 3. You receive a routable, dynamically assigned IP address and you elect not to use a dynamic DNS service OR your IP address is non-routable. Information provided to you by your ISP: • IP address of cablemodem or ADSL router ("gateway IP address")* • subnet mask* Order services from: Service List D 4.3.3. Ordering a dialup connection It is typical for you to purch
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Chapter 4. Your Internet Service Provider (ISP) • your ISP is able to accept the "ETRN command". (This command is used by the server to retrieve the mail held by the ISP’s secondary mail server.) Information provided to you by your ISP: • static IP address • dialup access number • dialup account name • dialup account password Order services from: Service List C 2. Your ISP is unable to meet all three of the above conditions Information provided to you by your ISP: • dialup access number • dialup
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Chapter 4. Your Internet Service Provider (ISP) 4.4.2. Service List B Services to order from ISP: • secondary mail server (optional) • Internet news server (optional) Services From Dynamic DNS Service • domain name (depending on the service purchased, your dynamic DNS service may restrict what your domain name can be) • publication of DNS address records for your web server, FTP server and e-mail server • publication of DNS mail (MX) records 4.4.3. Service List C • PPP dialup access (with static
