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®
DIALOGUE VCO
The “Read and Talk” Telephone
VCO
Operating Instructions
Hearing Loss Help Company
(508) 755 1120 VOICE 530 7069997Fax email: hearingLossHelpCo@Hearing-Loss-Help-Co.com web: www.hearing-Loss-Help-Co.com
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Important Safety Instructions When using your telephone equipment, always follow 9. If this product has a polarized plug with one wide basic safety precautions to reduce the risk of fire, electric prong, it may not fit in non-polarized outlets. Do not shock, and injury to persons, including the following: defeat the purpose of these plugs. If they do not fit in 1. Read and understand all instructions. Observe all your outlet, the outlet should be replaced by an warnings and other markings o
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Contents Introducing the Dialogue VCO ............................................................................................................2 Warranty Service ..................................................................................................................................2 Sales Receipt ........................................................................................................................................2 Help from Ameriphone ..............................
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Introducing the Dialogue VCO Thank you for selecting the amplified DIALOGUE VCO telephone Dialogue VCO from Ameriphone. These Operating RELAY REL MGS AUTO ANS X SPACE POWER SIGNAL Instructions and the associated Quick M1 M2 M3 M4 M5 a. a. a. a. a. b. b. b. b. b. SELECT MEMORY b Operating Guide provide you with the A D B E C F information you need to use your Q Z G J M N H K Dialogue VCO effectively and safely. I L O P T W R U X Read this manual thoroughly before S V Y using your tele
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Features on the Dialogue VCO RINGER volume switch AUDIO OUTPUT jack RINGER DIAL AUDIO A/C adapter and phone Off Lo Hi T P OUTPUT line connection TONE/PULSE switch RELAY button AC Power indicator RELAY MESSAGE button DIALOGUE VCO AUTO ANSWER button LCD display screen POWER RELAY REL MGS AUTO ANS X SPACE SIGNAL Signal indicator light MEMORY button M1 M2 M3 M4 M5 a. a. a. a. a. b. b. b. b. b. SELECT MEMORY b MEMORY b button SELECT button A D B E EMERGENCY button C F Q Z M G J H K N
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Setting up Your Dialogue VCO There are three steps involved in set- To Install New Batteries: ting up your Dialogue VCO. 1. Slide open the battery compart-- • Insert four AA rechargeable ment cover on the bottom of the NiCad batteries for back-up in telephone (Figure 3). case of AC power outage. 2. Install four fresh AA recharge- • Decide if you want the phone to able NiCad batteries. Be sure sit on a desk or hang on the wall. to observe battery polarity as • Connect the telephone components
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Setting up Your Dialogue VCO (continued) 3. Lift the handset and listen for a dial tone. The phone is ready to use. Wall Mount: 1. Pull the handset hook out as shown in Figure 5 and reverse its position so that the hook points up and will hold the Figure 6 - Phone Base Installation handset when you hang up. for Wall Mounting 3. Plug in the short phone line cord and mount the phone as shown in Figure 7. Figure 5 - Reversing the Hook 2. Insert the tabs of the phone base into the slots in
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Using Your Dialogue VCO Incoming Voice Volume frequency you need to boost. To iden- tify the sound frequency range that 1. Press the AMPLIFY button as best suits your needs, follow these shown in Figure 8 to turn the steps: incoming voice amplifier on or off. 1. When you hear a voice on the When AMPLIFY is on, the line, press the AMPLIFY button AMPLIFY indicator comes on. as shown in Figure 8. P # 0 E 2. Adjust the TONE slide control as * HOLD PROG FLASH REDIAL in Figure 10 to suit your heari
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Using Your Dialogue VCO (Continued) Hold Last Number Redial To put the line on hold, press the To redial the last number dialed with HOLD button and return the handset the Dialogue VCO phone, lift the to its cradle. In telephone mode, the handset and press REDIAL. The screen shows “CALL-ON HOLD & phone will redial up to 31 digits. MUTE”. In text mode, it shows and O P transmits the message “PLS HOLD…”. # 0 E * Note: If you pick up an extension HOLD PROG FLASH REDIAL phone on the same line when t
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Special Features Unanswered Call Indicator Programming the Relay Service Number P # 0 E 1. Lift handset and press PROG button. * HOLD PROG FLASH REDIAL O P AMPLIFY # TONE VOL 0 E LO HI * HOLD PROG FLASH REDIAL AMPLIFY TONE VOL LO HI Figure 15 - Unanswered Call Indicator Figure 16 - PROG Button If an incoming call is not answered by a person after 4 rings, the unan- swered call indicator will flash. The 2. Enter the phone number on the keypad. light will continue to flash until the A D hand
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Special Features (Continued) 3. Type your name (up to 30 letters) and RELAY REL MGS AUTO ANS POWER press to save. (For num- ber/letter, press key repeatedly until the desired number/letter appears on screen. Wait one second for cursor to M1 M2 M3 a. a. a. advance to the next space. See section on “communicating in text Figure 18 - RELAY Button telephone (TTY/TDP) mode” making a TTY call.) Programming Emergency Calling 4. Type your address (up to 45 letters) Message/Y
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Special Features (Continued) M2 M3 M4 a. a. a. a. memory buttons shown in Figure 24. b. b. b. b. SELECT M Each button can be programmed (or reprogrammed using the same proce- dure) for a phone number up to 15 A digits long. B DIALOGUE VCO Figure 23 - EMERGENCY Button 4. The VCO phone dials the emergency RELAY REL MGS AUTO ANS X SPACE POWER SIGNAL number (if programmed) and transmits this message: "HELP! I AM A VCO USER, PLS RESPOND BY TYPING ON A TTY, M1 M2 M3 M4 M5 a. a. a. a. a. b. b.
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Special Features (Continued) A D B E 1 23 C 3. Press the MEMORY b button and F J G M then the desired MEMORY button K H N 4 5 L 6 I O (Figure 24) to store this number as P T W R U X 78 9 S V Y the second phone number in the O same memory location. P # 0 E * Figure 26 - Telephone Keypad Making and Answering VCO Calls 3. Press a memory button (Figure 24) A person with hearing loss who uses their to store this number on that button. voice can use voice carry over (VCO) through the toll-free l
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Special Features (Continued) called Voice-To-Voice Relay or VTV. 3. After the Communications Contact your local relay service for more Assistant (CA) answers your call in information. The relay services vary from text, press REL MSG button to state to state, and the procedures using the request a VCO call. VCO phone may vary slightly. Follow the steps below to determine which procedure RELAY REL MGS AUTO ANS you should use for your local relay serv- POWER ice. M1 M2 M3 Making VCO Calls Figur
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Special Features (Continued) II. If your relay service has a common phone number for both voice and SIGNAL S BACKSPACE SPACE LED TTY/TDD calls, you can provide call- ing information by either voice or text: M4 M5 Provide Calling Information by Voice: Figure 30 - Signal Indicator 1. Dial from keypad or from RELAY memory. 3. When connected, read incoming messages on display and start speaking when "GA" appears. RELAY REL MGS AUTO ANS POWER Say "go ahead" when you're done and it's the othe
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Special Features (Continued) 2. Dial the number you're calling on 2. Your VCO phone will transmit: "My the keypad (if you make a mistake, number is...., My Long Distance press PROG to go back one space Carrier is....GA". to erase the incorrect number), fol- lowed by pressing the * and # keys Making VCO Calls by Memory Dialing: (this will type"GA".) After you press RELAY and reach a CA, pressing any memory button O P will inform the CA that you want to # 0 E make a VCO call and give th
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Special Features (Continued) 4. The phone sends and displays this 3. When you see "GA" on the screen, message on the screen; “I AM A speak to the calling party. If nothing VCO USER, PLS CALL (number appears on screen, it is not a VCO stored in memory button selected), call, it is a voice call. Say into the GA”. You don’t need to voice the phone, “I am a VCO user. Please phone number. If necessary, press call me through your state relay the same memory button to repeat operator”. Provide
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Special Features (Continued) To type a TTY message, use the keys of the 3. Press SELECT to go to Baudot keypad and their corresponding letters mode. (i.e. number 2 is also for letters A, B, and 4. Press 1 key four times until "&" C). On the screen, watch the character appears on the screen. above the cursor change as you repeat- edly press the same key. When the 5. Continue conversation using desired letter is shown, wait one second the TTY. for the cursor to advance to the next 6. When fini
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Special Features (Continued) To Playback Recorded Messages: Retrieving Messages Remotely: 1. Call your Dialogue VCO from a 1. The screen will indicate the text telephone, another Dialogue number of messages you have VCO, or a TTY/ TDD pay phone. received. 2. When your Dialogue VCO 2. Press 1 to read your messages. answers, you will see the Or press 1 again to fast forward greeting message. to the next message. When finished, press 2 to erase 3. Type a backslash “ / ”, and your messages. pa
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TTY/TDD 12 VDC 500 mA PRINTER Special Features (Continued) Plug the stereo end of the plug into the Direct Audio Output Audio Output socket on the phone. The AUDIO OUTPUT socket allows you to connect the Dialogue VCO to a Speak into the handset when using the hearing aid, neck loop, cochlear implant Cochlear Implant Adapter Cord. or other assistive listening devices. DIALOGUE VCO POWER RELAY REL MGS AUTO ANS X SPACE SIGNAL M1 M2 M3 M4 M5 a. a. a. a. a. b. b. b. b. b. SELECT MEMORY b A D DIAL AUD
