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Avaya one-X™ Deskphone Edition
for 9640 IP Telephone
User Guide
16-600910
Issue 1
January 2007
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Contents Contents Notices ..................................................................................................... 5 Introduction to the 9640 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About Scrolling and Navigation ................................................................................ 8 About Your Telephone Stand ............
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Contents About Conference Calls ....................................................................... 17 Setting up a conference call ................................................................................... 17 Adding a person on hold to a conference call ........................................................ 18 Putting a conference call on hold ........................................................................... 18 Muting a person on a conference call .....................
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Contents 4 Avaya one-X™ Deskphone Edition for 9640 IP Telephone User Guide
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Notices Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page info
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6 Avaya one-X™ Deskphone Edition for 9640 IP Telephone User Guide
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Introduction to the 9640 IP Telephone Introduction to the 9640 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. Not all functions and features described in this user guide may be available on your telephone. If you find that a function or feature is not available, please contact your system administrator. Overview I
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Overview 9640 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port. Connect the device to your phone with a USB cable to recharge it. Prompt Line View the prompt line to see when you can use the right or left navigation arrows to view alternate screens or menus. Message Waiting An illuminated red
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About the Avaya Menu About Scrolling and Navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and down navigation arrows to scroll up or down through lists. Use the right and left navigation arrows to go to other screens when indicated by the Prompt Line or to move the cursor right or left when entering text. When you scroll to a line on the display, that line is selected. The
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About Options & Settings The Browser menu contains additional web-based applications. (If no web applications are available for your phone, the Browser menu is not shown.) Network Information shows a summary of network-related parameters for your phone. About Avaya one-X provides the release number of your telephone software. About Options & Settings The Options & Settings menu contains choices for: • Call Settings • Application Settings • Screen & Sound Options • Advanced Options Note: Option
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About the Avaya Menu 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Call Settings. 5. Press Select or OK. 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save. Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. S
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About Options & Settings Adjusting the brightness or contrast of the display 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Brightness or Contrast. 7. Press Change or OK. 8. Select Phone or an SBM24 Module. 9. Scroll to the right or left to adjust the brightness or contrast. 10. Press Save or OK. Turning button click sounds on and off 1. Press Avaya Menu. 2. Select Options & Setting
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About the Avaya Menu Changing the ring pattern 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns. 8. Select a ring pattern to listen to it. 9. Press Play or OK to hear it again. 10. Press Save to make it your ring pattern. Changing the language 1. Press Avaya Menu. 2. Select Options & Settings or Ph
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Accessing the Features menu telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions. Accessing your browser 1. Press Avaya Menu. 2. Press Browser or OK. About the Features menu The Features menu gives you access to advanced telephony features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial buttons. Directory allows you to dial other users on your system by name
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Answering a Call Answering a Call When you receive an incoming call, the incoming call is usually selected automatically. However, if you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually. If you do not have the Go to Phone on Ringing option enabled, you must press Phone to choose a line or view call options. Answer an incoming call in one of the following ways: • If you are not on another call, lift the
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Redialing a number Redialing a number 1. From the Phone screen, press Redial. Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call. Note: See Setting Redial Options for information on redial settings. Calling a person from the Contacts list 1. Press Contacts. 2. Select the person or number you want to call. 3. Press Call or OK. Calling a person from the call log 1. Press Call
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About Forwarding Calls About Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. You can choose from a number of forwarding features, including Send All Calls and Call Forward. Listed below are examples of the most commonly used forwarding features. The forwarding features available on your phone depend on the options your system administrator has set. For more
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Setting up a conference call Setting up a conference call 1. From the Phone screen, select your active call. 2. Press Conf. 3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. 4. Press Join to add the person to the existing call. Adding a person on hold to a conference call 1. From the Phone screen, select your active call. 2. Press Conf. 3. Select the call on hold that you want to add to the conference. 4. Press Resume to take
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About Bridged Calls About Bridged Calls Your phone may show one or more bridged lines on the display screen in addition to your own lines. A bridged line typically belongs to someone else, but bridging allows you to see if that line is in use, answer calls on that line, or join a call in progress on that line from your telephone. You can also make outgoing calls on a bridged line when it is not in use. Answering a call on a bridged line 1. Select the bridged call that you want to answer. Not
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Adding a new contact Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts. 2. Press New. 3. Enter the name using the dialpad. a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. Enter remaining letters or numbers. d. Press Bksp to delete the last character. Note: If you want to remove a letter, number, space
