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External Desktop
®
TM
My Book Thunderbolt Duo
Dual-drive Storage System
User Manual
My Book Thunderbolt Duo User Manual
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WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if you ® prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30- day period starts on the date of
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MY BOOK THUNDERBOLT DUO USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Storage Device . . . . . . . . . . . .
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MY BOOK THUNDERBOLT DUO USER MANUAL Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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MY BOOK THUNDERBOLT DUO USER MANUAL About Your WD Storage Device 1 1 ® Welcome to your My Book Thunderbolt™ Duo dual-drive storage device, featuring revolutionary Thunderbolt technology that sets new standards for data transfer speeds and workflow flexibility in high-capacity storage. This chapter includes the following topics: Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Formats Physical Description Registering Your Device Handling Precautions Features
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MY BOOK THUNDERBOLT DUO USER MANUAL Important: For the latest WD product information and news, visit our website at http:// www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads. Kit Contents As shown in Figure 1, your My Book Thunderbolt Duo dual-drive storage device kit includes the following: • My Book Thunderbolt Duo dual-drive storage device • AC adapter (configuration varies, depending on region) •
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MY BOOK THUNDERBOLT DUO USER MANUAL Operating System Compatibility Your My Book Thunderbolt Duo dual-drive storage device and WD Drive Utilities software are compatible with the following Mac OS X 10.6.8 or later operating systems on Thunderbolt technology-enabled computers: ™ • Snow Leopard • Lion Compatibility can vary, depending on hardware configuration and operating system. For highest performance and reliability, always install the latest software update. Go to the Apple menu and
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MY BOOK THUNDERBOLT DUO USER MANUAL Power/Activity LED The power/activity LED shows the device’s normal power state and activity, and provides caution/warning indications as follows: LED Appearance Power State/Activity Normal Operating Indications Brief fast-flash display of white-amber-white- Initial power-on sequence amber-white-amber-off, less than one second in duration White, on steady Ready, interface enabled, but idle White, continuous fast flashing, Active approximately four times per
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MY BOOK THUNDERBOLT DUO USER MANUAL ® Kensington Security Slot For physical device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, visit http://www.kensington.com. Registering Your Device Always register your My Book Thunderbolt Duo dual-drive storage device to get the latest updates and special offers. You can easily register your device using the WD Drive
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MY BOOK THUNDERBOLT DUO USER MANUAL Connecting the Device and Getting Started 2 1 This chapter provides instructions for: Connecting the Device Installing the WD Drive Utilities Software Connecting the Device 1. Depending on your region, if required, change the power adapter as follows: Installing Removing Removing Installing 2. Turn on your computer. 3. Connect the AC adapter to a power receptacle and to the 12 VDC power connector on the device: CONNECTING THE DEVICE AND GETTING STARTED –
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MY BOOK THUNDERBOLT DUO USER MANUAL 4. Use the Thunderbolt cable to connect either port on the device to your computer: 5. Use the other port on the device to connect additional Thunderbolt peripherals. Note: Thunderbolt technology supports a total of seven devices—your computer and up to six Thunderbolt storage devices. 6. The device automatically powers up and mounts to your computer. 7. Verify that the My Book Thunderbolt Duo appears under DEVICES in the Sidebar area of your Finder
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MY BOOK THUNDERBOLT DUO USER MANUAL configurations. The Stripe and Mirror RAID modes of your My Book Thunderbolt Duo device are software configured, and the Lion backup disk encryption feature is not compatible with software-configured RAID devices. If you want to use your device as a backup device with Time Machine on Lion, you can either: � Use it in the default striped RAID configuration without backup encryption. � Convert it to a mirrored RAID configuration and use it without backup
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MY BOOK THUNDERBOLT DUO USER MANUAL 2. Drag the icon for the WD Drive Utilities software to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Drive Utilities application. 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen (see Figure 3 below and “Managing and Customizing Your My Book Thunderbolt Duo Device” on page 10). . Figure 3. WD Drive Utilities Screen CONNECTING T
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MY BOOK THUNDERBOLT DUO USER MANUAL Managing and Customizing Your My Book 3 1 Thunderbolt Duo Device This chapter includes the following topics: Checking Device Health Managing the RAID Configuration Erasing the Device Drives Registering the Device Restoring the WD Software and Disk Image Safely Dismounting the Device Drives The WD Drive Utilities software (see Figure 3 on page 9) makes it easy for you to manage and customize your storage device for the best possible performance: • Diagnosti
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MY BOOK THUNDERBOLT DUO USER MANUAL • Quick Drive Test Each device drive has a built-in Data Lifeguard™ diagnostic utility that tests the drive for error conditions. The quick drive test checks the drives for major performance problems. The result of a quick drive test is a pass or fail evaluation of the drives’ condition. • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It checks every sector for error conditions, and inserts bad sector markers
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MY BOOK THUNDERBOLT DUO USER MANUAL Managing the RAID Configuration The initial/default configuration of your My Book Thunderbolt Duo device is as a striped RAID 0 disk array for high-speed/maximum-storage performance. You can reconfigure the device as either: • A mirrored RAID 1 disk array for maximum-protection/reduced-storage • JBOD individual drives that can be formatted differently for enhanced flexibility Checking the Device Status The WD Drive Utilities software provides a status in
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MY BOOK THUNDERBOLT DUO USER MANUAL Changing the Device Configuration CAUTION! Changing the device configuration reformats both drives, which erases all of the data on them. If you have been using the device in one mode and then want to switch to a different mode, back up your files to another storage device before changing the configuration. Note: Changing the device configuration also deletes the WD software and all of the support files, utilities, and user manual files. You can downloa
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MY BOOK THUNDERBOLT DUO USER MANUAL 5. On the volume dialog: a. If you want to change the name of a volume, type over the name in the Volume Name box. b. If you are converting to individual drives, select the option to specify the file format for each volume: •HFS+J •ExFAT c. Read the warning about the loss of data when you change the device configuration and select the I understand check box to signify that you accept the risk and activate the Configure button: Important: If you want to s
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MY BOOK THUNDERBOLT DUO USER MANUAL 8. The first time you configure to a new volume, a message asks if you want to use the device drives to back up with Time Machine: New Mirror Volume New Stripe Volume New Individual Drives Volumes Note: Currently the Encrypt Backup Disk check box only appears on computers using the Lion operating system. DO NOT select this check box if you have converted to a RAID volume. Your My Book Thunderbolt Duo device leverages the operating system to enable RAID
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MY BOOK THUNDERBOLT DUO USER MANUAL b. Depending on your computer’s operating system: • Using Snow Leopard, click Use as Backup Disk and skip to step 10. • Using Lion: - If you want to create a password to secure your backup files, select the Encrypt Backup Disk check box and proceed to step c. - If you do not want to create a password to encrypt your backup files, click Use as Backup Disk and skip to step 10. c. Click Use as Backup Disk and complete the backup password dialog that displays
