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X500n, X502n
User's Guide
April 2007 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Contents Safety information.........................................................................................................9 Learning about the printer..........................................................................................10 Configured models............................................................................................................................10 Understanding the control panel........................................................................
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Storing paper.....................................................................................................................................43 Supported paper sizes, types, and weights.......................................................................................44 Supported paper sizes................................................................................................................................44 Supported paper types ..............................................
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Changing the Document Size setting .........................................................................................................59 Adjusting the scan resolution......................................................................................................................59 Making a scanned image lighter or darker .................................................................................................60 Faxing............................................................
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Paper jam in the ADF........................................................................................................................77 Understanding printer menus.....................................................................................81 Menus list..........................................................................................................................................81 Copy Settings menu.........................................................................
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Using the Embedded Web Server...................................................................................................116 Troubleshooting.........................................................................................................117 Online customer support.................................................................................................................117 Checking an unresponsive printer........................................................................
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Transparency print quality is poor ............................................................................................................131 Gray background......................................................................................................................................131 Uneven print density.................................................................................................................................132 Ghost images ..................................
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Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmar
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Learning about the printer Configured models Basic model The following illustrations show the basic printer model. 1 Automatic Document Feeder (ADF) 2 Paper guides 3 ADF paper support 4 Scanner cover 5 Control panel 6 Paper support 7 Standard exit bin 8 Standard 250-sheet tray (Tray 1) 9 Scanner glass 10 Scanner lock 10
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11 Rear hinges 12 Power switch 13 Power supply port 14 Ethernet port 15 USB port 16 EXT port 17 LINE port 11
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Fully configured model The following illustration shows the fully configured printer model. The basic model can be fully configured by adding a 530-sheet drawer. The asterisk (*) indicates the drawer is optional. 1 Optional 530-sheet drawer (Tray 2)* 12
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Understanding the control panel Control panel item Description 1 Quick access panel The buttons on the quick access panel provide direct access to pre-programmed fax numbers and scan destinations. • Up to 20 entries can be stored in the Quick Dial directory for one-touch access to fax numbers. Note: You can set up Quick Dial entries using the control panel. � Up to 20 entries can be stored in the One Touch Button directory for one-touch access to e-mail addresses, FTP destinations, or computer d
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Control panel item Description Fax Activate Fax mode. 8 Note: The Fax function is not available on all models. 9 Image quality Access the copy, scan, and fax quality options. 10 Directory Access pre-programmed fax numbers and scan destinations. � Up to 50 entries can be stored in the Speed Dial directory. � Up to 20 entries can be stored in the Scan directory. Shift 11 Access Quick Dial numbers 11–20 by pressing the Shift button and then pressing the Quick Dial button that corresponds to the num
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Control panel item Description Black Start Start copying or scanning in black and white. 15 16 Color Start Start copying or scanning in color. Select Accept menu selections and settings. 17 18 Navigation buttons � Press or to scroll through menu lists. � When Ready appears on the display, press or to enter the menus. 19 Back Return to the previous menu. 15
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Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. Note: The printer is an analog device that w
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Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly. 1 Connect the adapter to the telephone cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your location. 2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follo
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Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region � Saudi Arabia � Israel � United Arab Emirates � Hungary � Egypt � Poland � Bulgaria � Romania � Czech Republic � Russia � Belgium � Slovenia � Australia � Spain � South Africa � Turkey � Greece To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equ
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Country/region � Germany � Austria � Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. 1 Make
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Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not remove the RJ-11 plug. It is required for both the fax and telephone to work properly. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack. 2 Connect one end of the telephone cord into
