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TravelMate 4730/4730G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide. Date Chapter Updates II
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Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES w
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Upper Cover . . . . . . . . . . .
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Table of Contents Troubleshooting 123 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 LCD Fai
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Duo processor • Mobile Intel® PM45/GM45 Express Chipset* • Intel® Wireless WiFi Link 5100/5300* • Intel® Wireless WiFi Link 5150/5350 (Subject to availability) System Memory • Dual-Channel DDR2 SDRAM support • Up to 2 GB of D
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Communication • Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone* • WLAN: Intel® Wireless WiFi Link 5100/5300* • WiFIi®/WiMAX™: Intel® Wireless WiFi Link 5150/5350 (Subject to availability) • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • LAN: Gigabit Ethernet, Wake-on-LAN ready • Modem: 56K ITU V.92 Privacy control • Enhanced Acer DASP (Disk Anti-Shock Protection)* • Acer Bio-Protection fingerprint solution • BIOS user, supervisor, HDD
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• Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3
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System Block Diagram 4 Chapter 1
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Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer Crystal Eye Web camera for video communication (only for certain models). 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Empowering key Launch Acer Empowering Technology. 5 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of
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No. Icon Item Description 9 Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 10 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 11 Power button Turns the computer on and off. 12 Easy-launch Buttons for launching frequently used buttons programs. 13 P
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Left View No. Icon Item Description 1 Acer EasyPort IV Connects to Acer EasyPort IV (only for certain connector models). 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 3 External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). 4 HDMI Connects to a television or display device with HDMI HDMI input (only for certain models). 5 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 6 5-in-1 card Accepts Secur
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Right View No. Icon Item Description 1 Kensington lock Connects to a Kensington-compatible computer slot security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject Ejects the optical disk from the drive. button 5 Emergency eject Ejects the optical drive tray when the computer is hole turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive
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Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Acer DASP Protects the hard disk drive from shocks (Disk Anti-Shock and bumps (only for certain models). Protection) 6 Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use. 7 Battery release Re
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Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. WLAN Indicates the status of wireless LAN communication. Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up
