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HP EliteBook 8560w Mobile Workstation
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Top ....................................................................................................................................................... 7 TouchPad .
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Drive handling ................................................................................................... 43 Grounding guidelines ......................................................................................................... 44 Electrostatic discharge damage ........................................................................ 44 Packaging and transporting guidelines ............................................. 45 Workstation guidelines ...................................
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Service access cover latch .............................................................................................. 115 Battery latch ..................................................................................................................... 117 Security lock .................................................................................................................... 119 Display panel .........................................................................................
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8 Power cord set requirements .................................................................................................................... 154 Requirements for all countries and regions ...................................................................................... 154 Requirements for specific countries and regions ............................................................................. 155 9 Recycling .......................................................................
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1 Product description Category Description Product Name HP EliteBook 8560w Mobile Workstation Processors Intel® Core™i7 processors i7-2860QM, 2.50GHz (Turbo up to 3.60GHz), quad-core processor, 8MB L3 Cache, 8 threads, 45W i7-2820QM, 2.30GHz (Turbo up to 3.40GHz), quad-core processor, 8MB L3 Cache, 8 threads, 45W i7-2760QM, 2.40GHz (Turbo up to 3.50GHz), quad-core processor, 6MB L3 Cache, 8 threads, 45W i7-2720QM, 2.20GHz (Turbo up to 3.30GHz), quad-core processor, 6MB L3 Cache, 8 threads, 4
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Category Description 39.6 cm (15.6 in) HD+ AG LED WVA with webcam 39.6 cm (15.6 in) FHD AG LED WVA 39.6 cm (15.6 in) FHD AG LED WVA with webcam (for use with HP lt2510 EV-DO/LTE Mobile Broadband Module) 39.6 cm (15.6 in) FHD RGB UWVA display assembly with DreamColor 39.6 cm (15.6 in) FHD AG RGB LED UWVA Dream Color 39.6 cm (15.6 in) FHD AG RGB LED UWVA Dream Color with webcam Support privacy filter Ambient light sensor Memory In models that use quad-core processors, four SODIMM customer-
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Category Description Supports the following 6.35 cm (2.5 in) solid-state drives: ● 256 GB ● 128 GB Upgrade bay Fixed (removal of 1 screw required) Customer-accessible Serial ATA Supports 500 GB, 7200 rpm drive Supports the following 12.7 mm tray load optical drives: ● DVD-ROM Drive ● DVD±RW and CD-RW SuperMulti Double Layer (DL) Drive ● Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive ● Blu-ray Disc R/RE DVD±RW SuperMulti DL Drive Supports “No Drive” option Microphone Integrated dual-arra
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Category Description Integrated WWAN options by way of wireless module: ● HP un2430 EV-DO/HSPA Mobile Broadband Module supporting GPS (After Market Option available) ● HP hs2340 HSPA+ Mobile Broadband Module supporting GPS (After Market Option not available) ● HP lt2510 EV-DO/LTE Mobile Broadband Module (available only for the 39.6 cm (15.6 in) FHD AG LED WVA display panel, part number 653275-001)—-After Market Option not available Two WWAN antennas built into display assembly Subscriber iden
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Category Description Backlit full-size keyboard with separate numeric keypad and TouchPad scroll zone (select models only) Dual point (pointing stick and TouchPad) with 3 pointing stick buttons, 3 TouchPad buttons, and scroll zone Spill-resistant design, DuraKey coating Chemically strengthened glass cover on TouchPad Taps and gestures enabled by default: 2-finger scrolling, 2-finger zoom (pinch) Four launch buttons (QuickWeb/browser, wireless on/off, calculator, and mute volume) Power requ
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Category Description Web download: SRDVD Red Hat Enterprise Linux (RHEL) SRDVD SuSE Linux Enterprise (SLED) Restore Media: Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Premium 64 DRDVD Windows 7 Windows Vista Home Basic 32 (available to service only) Windows XP Professional 64 (available to service only) DRDVD Windows Vista (available to service only) Web-only support: Windows XP Professional 32 Windows XP Professional 64 Windows Vista Business 32 Windows Vis
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2 External component identification Top TouchPad Component Description (1) Left pointing stick button Functions like the left button on an external mouse. (2) Center pointing stick button Functions like the center button on an external mouse. (3) Pointing stick Moves the pointer and selects or activates items on the screen. (4) Right pointing stick button Functions like the right button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. (6) Cent
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Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num lock light On: Num lock is on. NOTE: When the num lock light is on, the numeric functions on the integrated numeric keypad are available. (5) Wireless light ● White: An integrated wireless device, such a
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Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown pr
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Component Description (5) QuickWeb button ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any ac
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. (3) fn key Executes frequently used system functions when pressed in combination with a function key, or the esc key. (4) Windows logo key Displays the Windows Start menu. (5) Windows applications key Displays a shortcut menu for items beneath the pointer. (6) Integrated numeric keyp
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Front Component Description (1) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Battery light ● Amber: A battery is charging. ● White: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only ava
