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Sprint Mobile Broadband
Express Card
by Novatel Wireless
Merlin™ EX720
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. No reproduction in whole or in part
without prior written approval. SPRINT, the “Going Forward” logo, and other
trademarks are trademarks of Sprint Nextel.
Part No: 90024943 Rev. 1.0
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Sprint Mobile Broadband Express Card Basics 1 1A. Introducing the Sprint Mobile Broadband Express Card 3 Your Sprint Mobile Broadband Express Card . . . . . . . . . . . . . . . . . .4 Express Card Broadband Wireless Modem . . . . . . . . . . . . . . . . . . . .5 Package Contents . . . . .
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Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 2D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Reinstalling the Sprint Mobile Broadband Express Card Driver 70 Resolving Resource Conflicts . . . . . . . .
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Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the Sprint National Network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband Express Card offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips. This g
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Introduction This User Guide introduces you to Sprint service and all the features of your new Sprint Mobile Broadband Express Card. The guide is divided into five sections: Section 1: Sprint Mobile Broadband Express Card Basics Section 2: Installing the Sprint Mobile Broadband Express Card SM Section 3: Sprint Power Vision Section 4: Technical Specifications and Regulatory Information Section 5: Safety and Terms & Conditions Throughout this guide, you’ll find tips that highlight spe
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Section 1 Sprint Mobile Broadband Express Card Basics
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Section 1A Introducing the Sprint Mobile Broadband Express Card In This Section Your Sprint Mobile Broadband Express Card CDMA Networks Express Card Broadband Wireless Modem Package Contents About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband Express Card, the materials included with your card, and an overview of the sections in this User Guide. Section 1A: Introducing the Sprint Mobile Broadband Express Card 3
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Your Sprint Mobile Broadband Express Card Your Sprint Mobile Broadband Express Card connects to an Express Card slot and functions as a wireless network EVDO device. This card allows you to: Access your company network. Send and receive email. Access the Internet. Access real-time visual maps, get driving directions, perform local business searches, and find nearby ATMs, gas stations, and restaurants even when you are uncertain of area ZIP codes. CDMA Networks The Sprint Mobile Broa
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email attachments easily and access online information when and where you need it most. The card runs on most current Windows-compatible laptop or desktop computers that have an Express Card slot, and it provides data transmission of up to 2.4 megabits per second (Mbps) (average speed of 300-800 kbps before bandwidth optimization). More information about CDMA networks is available on the Tip: CDMA Development Group Web site, www.cdg.org. Express Card Broadband Wireless Modem An Express Card
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to launch an extranet client after you connect to the CDMA network. To optimize your settings for faster speeds and data Tip: conservation when accessing your company network, work in “Offline”mode and synchronize periodically to send and receive company email. Do not use the Preview Pane, and save or drag and drop attachments to a desktop folder before opening them (rather than double-clicking them in the email). For more detailed information, see the Microsoft white paper located at: w
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Package Contents Your Sprint Mobile Broadband Express Card package contains the following components: Sprint Mobile Broadband Express Card by Novatel Wireless Merlin EX720 A Guide to Using Your Sprint Mobile Broadband Express Card SM Sprint Connection Manager CD About This Guide This User Guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband Express Card. Section 1 (which you are reading) gives you an overview of the Expres
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Section 1B Getting Started With Your Sprint Mobile Broadband Express Card In This Section Getting Started The Sprint Mobile Broadband Express Card Software Activating and Using Sprint Service Care and Maintenance This section outlines the basics of getting started with your Sprint Mobile Broadband Express Card, including installing the Sprint Connection Manager Software and activating your account. Section 1B: Getting Started 9
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Getting Started Before you can begin using your Sprint Mobile Broadband Express Card, you must first: 1. Install the Sprint Connection Manager Software, including the Sprint Mobile Broadband Express Card driver software. 2. Activate your Sprint account (unless the Express Card has been preactivated). 3. Configure the Sprint Mobile Broadband Express Card to use your account. The Sprint Mobile Broadband Express Card Software The Sprint Mobile Broadband Express Card comes with the following s
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Activating and Using Sprint Service Before using your Sprint Mobile Broadband Express Card, you must first set up your Sprint wireless network account. Call Sprint Customer Service If you will be using your Sprint Mobile Broadband Express Card primarily for business purposes, call 1-888-788-4727. If your card is intended primarily for personal use, call 1-888-715-4588. You should have the following information available: Your billing address Your Social Security number or Tax ID numbe
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Unless your card has been preactivated, the Sprint Connection Manager Software application will automatically detect that no account has been configured when you run it for the first time. The Sprint Activation Wizard will then start and guide you through the activation and configuration process. Care and Maintenance As with any electronic device, the Sprint Mobile Broadband Express Card must be handled with care to ensure reliable operation. Follow these guidelines while using and storin
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Section 2 Installing the Sprint Mobile Broadband Express Card
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