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1. General information
The Lexmark™ X500n and X502n are color laser MFPs that combine print, scan, copy, and fax functions.
The X500n and X502n are the ideal MFPs for presentations, business graphics, line art, and text. They use
laser diode electrophotographic technology to deliver remarkable quality print images and text. The scan
and copy functions work with A4 , letter, and legal (ADF only) size paper. Photographic quality images are
possible with scan function. The FAX functio
7100-XXX MFP Specifications General device technical specifications Interfaces X500n X502n USB 2.0 X X Ethernet 10/100 Base T X X Note: The USB 2.0 and network interfaces can be used simultaneously. The USB interface supports: • Windows 98 SE • Windows Me • Windows NT • Windows 2000 Professional • Windows XP Operating Systems • Windows Server 2003 Operating Systems • Windows Vista 32/64 bit • Macintosh OS X version10.1—10.4 (Power PC and Intel) Note: For USB attachment, a USB cable (P/N 12A240
7100-XXX Microsoft Windows • Microsoft Windows Me • Microsoft Windows 2000 Professional • Microsoft Windows 2000 Server • Microsoft Windows 2000 Advanced Server • Microsoft Windows XP Home • Microsoft Windows XP Professional • Microsoft Windows Server 2003 • Microsoft Windows Vista 32/64 bit Download the latest printer drivers from http://www.lexmark.com. The Windows software applications, which operate in the operating systems listed above, are best suited to run with the drivers supplied with
7100-XXX Operating clearances MFP sides X5xxn X5xxn with 530-sheet tray Left side 8 in (203 mm) 8 in (203 mm) Right side 20 in (508 mm) 20 in (508 mm) Front 28 in (711 mm) 28 in (700 mm) Rear 10 in (254 mm) 10 in (254 mm) Top 16 in (400 mm) 16 in (400 mm) Packaging and shipping dimensions Width Depth Height Weight MFP* in in in lb mm mm mm kg X500n / X502n 23.4 22.6 29.9 77 595 575 760 42.0 Options 530-Sheet drawer 21.9 22.4 10.9 18.7 556 570 277 8.5 * Includes start-up kit (supplies) Power and
7100-XXX Environment Environment Specifications Operating Air temperature—product operating 10 to 32.5°C (50 to 90.5°F) Air temperature—product power off 5 to 35°C (41 to 95°F) Air relative humidity 15 to 80% Altitude 0—2,500 m (0—8,200 ft.) Ship / Storage Temperature-printer and supplies 0 to 35°C (32 to 95°F) * Relative humidity 10 to 90% RH Atmospheric pressure 613 to 1607 hPa (460 to 800 mm Hg) Severe High 35 to 40°C (95 to 104°F), Severe Low -10 to 0°C (14 to 32°F). The period
7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. It is a color correction option that allows you to increase or decrease the amount of toner going to the page for all four color planes. The scale ranges from -10 to +10. Emulations Raster Graphics (CMYK bi-tone JBIG Compressed) Print engine speed and performance Pages/minute) Media size Standard tray Mono Color Letter Up to 31 Up to 8 A4 Up to
7100-XXX Print engine paper and media specifications Print area The printable area is up to 4.0 mm (0.158 in) from the top and bottom of the media, and up to 3.0 mm (0.118 in) from the left and right edges. Any information placed outside this specified printable area will not print. For envelopes, the printable area is up to 4.0 mm (0.158 in) of the left and right edges, and 3.0 mm (0.118 in) of the top and bottom edges. Print engine input and output configurations The following table shows t
7100-XXX Media input types and weights Source Type Standard tray 530—Sheet tray MFP menu Item Legal tray Paper Paper type weight 1,2 Paper Xerographic or bond 60—74 60—74 Plain paper Light 2 2 (grain long) paper g/m g/m (16-19 lb) (16-19 lb) Xerographic or bond 75—120 75—120 Plain paper Normal 2 2 paper g/m (20-32 lb) g/m (20-32 lb) 100% Cotton 75—120 75—120 Plain paper Heavy 2 2 g/m g/m (24-32 lb) (24-32 lb) 2 Card stock Index 163 g/m N/A Card stock Normal (90 lb) 2 Index 164—210 g/m N/A Card
7100-XXX Media sizes Media sizes Dimensions Input Output mm in A4 210 x 297 8.27 x 11.7 X X X X A5 148 x 210 5.83 x 8.27 X X 3 JIS B5 182 x 257 7.17 x 10.1 X X X Letter 216 x 279.4 8.5 x 11 X X X X Legal 216 x 356 8.5 x 14 X X Executive 184.2 x 266.7 7.25 x 10.5 X X X X Folio 216 x 330 8.5 x 13 X X Statement 139.7 x 215.9 5.5 x 8.5 X X 1 Universal XX X Standard 250—sheet letter tray 104.8 x 210 to 215.9 x 4.125 x 8.27 to 8.5 x 297 11.7 Opt
7100-XXX Scan specifications Resolution 1200 X 2400 dpi Scan size 216mm X 297 mm (flatbed), Window size 220mm X 300mm Scan depth 48 bits Lamp warm up time Less than 3 seconds MTF More than 30% Depth of focus -2 mm to +2 mm Magnification Less than 0.5% Scanning TWAIN Connectivity USB 2.0, and Ethernet (10/100 Base TX-TCP/IP only) Push scan Scan to E-mail, scan to FTP, scan to host PC Web status monitor Yes Scanner driver (TWAIN) features Scan mode True color, grayscale, black & white Contrast adj
7100-XXX Copy specifications Resolution 600 dpi X 600 dpi (flatbed), 600 X 300 dpi(ADF), Print from copy — 600 X 600 dpi 9600 dpi X 9600dpi w/ software interpolation Original paper sizes A4, Letter, Legal (ADF only), B5 (JIS), Executive 1 Copies per minute Mono: up to 21, Color: up to 7 2 Time to first copy Less than 30 seconds Multiple copies 99 copies maximum Output paper sizes A4, Letter, Legal (optional cassette only) Image density adjustment 5 levels, manual only Image quality modes Text,
7100-XXX Document Sizes supported ADF width 5.5 to 8.5 inches (139.7 to 215.9 mm) ADF length 5.5 to 14 inches (139.7 to 355.6 mm) ADF capacity 35 sheets Flatbed width 8.5 inches (216 mm) Flatbed length 11.7 inches (297 mm) Scanning width 215.9 mm maximum Printing width Legal – 215.9 mm X 355.6 mm Letter – 215.9 mm X 279.4 mm A4 - 210.0 X 297.0 mm Fax scan resolutions Horizontal Fixation 200 dpi 8 dot/mm Vertical Standard 100 dpi 3.85 dot/mm Fine 200 dpi 7.7 dot/mm Photo 200 dpi 7.7 dot/mm Miscel
7100-XXX Media guidelines Paper designed for use with xerographic copiers should provide satisfactory print quality and feed reliability. Other media types may be suitable. We recommend that users test any particular brand for suitability to their applications. Refer to the MFP User's Guide for additional media specifications. Paper • Rough, highly textured, limp, or pre-curled papers will result in lower print quality and more frequent paper feed failures. • Colored papers must be able to wi
7100-XXX Labels • Labels should be selected using guidelines found in the User's Guide, Complete Printer Guide, or the Card stock & Label Guide (located at www.lexmark.com), and tested for acceptability. • Vinyl labels are not supported. • Labels are only supported in tray 1 (standard or legal trays). Glossy Paper • Use letter (12A5950) or A4-size (12A5951) sheets only. • Glossy paper is only supported from tray 1 (standard or legal trays). Sensing by source Input Paper size Paper out Tray pr
7100-XXX Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. The removals in the repair information chapter may help you identify parts. • Printer messages • Symptom tables • Service checks • Repair information After you complete the repair, perform tests as needed to verify the repair. See “Diagnostic aids” on
7100-XXX Serial number Look for serial number information on the right cover and the inside of the front cover of your MFP. Tools required for service The removal and adjustment procedures described in this manual require the following tools and equipment: • Analog volt ohmmeter (A digital volt ohmmeter may also be used.) • Flat-blade screwdrivers • Needle-nose pliers • #1 Phillips screwdriver • #2 Phillips screwdriver • Slotted screwdriver #1 • Slotted clock screwdriver #1 • Tweezers, C
7100-XXX Acronyms ADF Automatic document feeder ASIC Application specific integrated circuit BOOTP Boot protocol CCD Charge coupled device DDNS Dynamic domain name service DHCP Dynamic host configuration protocol DPI Dots per inch DRAM Dynamic random access memory EP Electrophotographic process ESD Electrostatic discharge FRU Field replaceable unit HTTP Hypertext transport protocol HV High voltage HVPS High voltage power supply JBIG Joint Bi-Level Image Experts Group LAN Local area network LASER
7100-XXX 1-18 Service Manual
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