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User Guide
SIP Cordless Phone
Model No. KX-TGP551
Thank you for purchasing a Panasonic product.
If you move to another location, please contact customer support (855-277-4800 or
http://www.panasonic.com/cloud) to inform us of a change to your E911 address.
You can configure some of the features of this unit through the Web user interface. See
“Programming through the Web user interface”, page 39.
Please read this guide before using the unit and save it for future reference.
Document Version: 2
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Table of Contents Finding and calling a phonebook entry. . . . . . . 19 Introduction Editing entries. . . . . . . . . . . . . . . . . . . . . . . . . . 20 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 4 Erasing entries . . . . . . . . . . . . . . . . . . . . . . . . . 20 About the Web user interface . . . . . . . . . . . . . . . 4 Chain dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . 4 Speed
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Table of Contents Intercom features between the handset and base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 46 Useful Information Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Error messages. . . . . . . . . . . . . . . . . . . . . . . . . 48 Troubleshooting . . . . . . . . . . . . . . . . . . . . . .
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Introduction About this guide This guide explains how to operate and customize KX-TGP551. Please be sure your network is configured for KX-TGP551. Contact your administrator about the network settings and available features. About the Web user interface You can configure some of the features of this unit through the Web user interface (page 39). You can access this interface from a web browser on any computer connected to the network. Contact your administrator for further information. Emerge
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Getting Started ■ Control type A Soft keys Controls (Handset) The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center A of the joystick, you can select the feature shown G directly above it on the display. B Joystick By pushing the joystick ({^}, {V}, {<}, or {>}) repeatedly, you can: H – scroll through (up, down, left, or right) various lists or items B – adjust the receiver or speaker volume (up or down) while talking I C L As all multiple items
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Getting Started *1 A 3.5 second pause is inserted each time {PAUSE} is pressed. It is useful when you want Controls (Base unit) to operate voice mail service without listening to pre-recorded announcement, for example. Repeat as needed to create longer pauses. E *2 Your phone system needs to support voice mail. D Contact your administrator for further F information. ABC GHI J Navigator key/volume key {^} {<}{>} {V} ■ Scrolling through lists or items K By pressing this key ({^}, {V}, {<}, o
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Getting Started Understanding the indicators on the base unit STATUS indicator During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with your phone system. You may find the following flash patterns helpful: Status Meaning Color Light pattern Green On L The base unit is connected to the Internet. The startup process is complete and you may now make and receive internet calls. Flashing L The base unit i
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Getting Started Item Meaning Handset status indicators s The shared line is in use. (page The handset status indicators on the base unit 13) show the status of each handset as follows: t The line is now registering the Status Meaning VoIP server. Light off The handset is free. Line number (8 max.) Light on The handset is in use. L When receiving a call, the last 4 digits are displayed. Flashing The handset is paging the base unit or being paged by it. Main menu icons The following icons are
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Getting Started Item Meaning Initial settings ,! Handset 1 is in use. “1”–“6”: Handset Symbol meaning: s The shared line is in use. (page 17) Symbol Meaning t The line is now registering the Y Perform with the handset. VoIP server. : Perform with the base unit. Line number (8 max.) Example: Handset: Push the L When receiving a call, the last 4 {V}/{^}: “Off” joystick down or up to digits are displayed. select the words in quotations. Main menu icons Base unit: Press {V} or The following ic
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Getting Started Y Handset 1 {LINE} (right soft key) 2 {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 8 for details. L To select the line to make a call, press {C}. 3 {OFF} : Base unit 1 {LINE STATUS} 2 {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 8 for details. L To select the line to make a call, lift the corded handset. 3 {EXIT} 10 Document Version 2011-03
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Y Making and Answering Calls using the Handset Making calls Making a call using the redial list 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. The last 10 phone numbers dialed are stored in the 2 Press {CALL} or {C}. redial list (each 32 digits max.). L The unit selects the default line configured 1 {REDIAL} by your administrator. 2 {V}/{^}: Select the desired phone number. L You can also select the line manually as 3 {C}/{s} follows: L If {s} is pressed a
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Y Making and Answering Calls using the Handset Answering calls Temporary handset ringer off When a call is being received, the ringer indicator on the handset flashes rapidly. The last 4 digits of While the handset is ringing for a call, you can turn the line number on which the call is being received the ringer off temporarily by pressing {~}. are displayed. 1 Lift the handset and press {CALL}, {C}, or {s} when the unit rings. L You can also answer the call by pressing Hold any dial key
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Y Making and Answering Calls using the Handset Call waiting Transferring calls to an This feature allows you to receive calls while you are already talking on the phone. If you receive a outside party call while on the phone, the 2nd caller’s Outside calls can be transferred to an outside information is displayed on the handset that is in party. To transfer outside calls to another unit, see use after you hear the interrupt tone (page 27). “Transferring calls”, page 44, 46. The feature d
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Y Making and Answering Calls using the Handset Conference calls Multiple people can establish a conference call. 1 During an outside call, press {MENU}. 2 {V}/{^}: “Conference” i {SELECT} 3 Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. 4 Wait for the paged party to answer. L If the paged party does not answer, press {CANCEL} 2 times to return to the outside call. 5 {CONF} L If you want to add a new party to the conference, perform from st
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: Making and Answering Calls using the Base Unit Note: L For best performance, use the speakerphone in Making calls a quiet environment. L To switch to the receiver, lift the corded handset. 1 Dial the phone number. L To correct a digit, press {CLEAR}. 2 Lift the corded handset. L The unit selects the default line configured Off-hook monitor by your administrator. L You can also select the line manually as You can let other people in the room listen to a follows: conversation through the spea
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: Making and Answering Calls using the Base Unit Editing/erasing/storing a Adjusting the base unit number in the redial list ringer volume 1 {REDIAL} ■ While the base unit is ringing for an incoming call: 2 {V}/{^}: Select the desired phone number. i Press {^} or {V} repeatedly to select the desired {MENU} volume. 3 Proceed with the desired operation. ■ Programming the volume beforehand: ■ Editing a number before calling: 1 {MENU} (middle soft key) i {V}/{^}: “Edit and Call” i {SELECT} {#}
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: Making and Answering Calls using the Base Unit 2 Dial the phone number. Sharing line numbers among multiple base 3 Proceed with the desired operation. units ■ When you are using the corded handset: If you have multiple base units, shared line Lift the corded handset. number(s) may be assigned to selected units by ■ When you are using the speakerphone: your administrator. While the shared line is being Press {SP-PHONE}. used by other units, s is displayed when viewing the line status (page
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: Making and Answering Calls using the Base Unit Note: L In step 3, you can dial the phone number from the phonebook: {C} i {V}/{^}: Select the desired entry. i {CALL} Conference calls Multiple people can establish a conference call. 1 During an outside call, press {MENU}. 2 {V}/{^}: “Conference” i {SELECT} 3 Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. 4 Wait for the paged party to answer. L If the paged party does not answer, press {C
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Y Phonebook using the Handset Key Character Using the phonebook {5} JK L 5 jk l 5 The phonebook allows you to make calls without {6} MN O 6 having to dial manually. You can add 100 names mn o 6 and phone numbers to the phonebook. {7} PQ R S 7 pq r s 7 {8} TU V 8 Adding entries tu v 8 1 {MENU} (center of joystick) {9} WX Y Z 9 2 {V}/{^}: “Phonebook” i {SELECT} w x yz9 3 {ADD} {0} Space 0 {#} # 4 Enter the party’s name (16 characters max.). i {OK} L To enter another character that is located on
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Y Phonebook using the Handset 3 Press the dial key ({0} – {9}, or {#}) which 2 {V}/{^}: “Phonebook” i {SELECT} i contains the character you are searching for {MENU} (page 19). 3 {V}/{^}: “Erase all items” i L Press the same dial key repeatedly to {SELECT} display the first entry corresponding to each 4 {V}/{^}: “Yes” i {SELECT} character located on that dial key. 5 {V}/{^}: “Yes” i {SELECT} i {OFF} L If there is no entry corresponding to the character you selected, the next entry is displa
