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TM
Verizon One
User Guide
© 2006 Verizon
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2 Verizon One User Guide Table of Contents 1. Product Description 9 7. Installing the Verizon One Base Unit 18 1.1 Installation Requirements 9 7.1 Choosing a Location to Install Verizon One 18 1.2 Networking Requirements 9 7.2 Installing the Base Unit on a Desktop or Flat Surface 18 7.3 Wall Mounting on a Hollow 2. Conventions Used in This Drywall Surface (Optional) 19 Document 11 8. Handset Battery 21 3. Safety Instructions 12 8.1 Installing the Handset
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3 Verizon One User Guide 10. Verizon One Handset Controls 28 13. Using the Verizon One Handset 10.1 Handset Control Buttons 28 Menu 41 10.2 Handset Activity LED 31 13.1 Incoming Calls Log 43 10.3 Backlighting 32 13.1.1 Place a Call 43 13.1.2 Save a Record to your Phonebook 44 11. Verizon One Handset Screens 33 13.1.3 Erase Call from the Incoming Calls Log 44 11.1 Standby 33 13.2 Ringer Setup Menu 45 11.2 No New Calls 33 13.2.1 Ringer Volume 46
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4 Verizon One User Guide 18.2 Making and Ending Calls 67 15. Using Intercom and Call Transfer 18.3 Answering Incoming Calls 68 Functions 56 18.4 Transferring Calls from the Base 15.1 Intercom Functions 56 to the Handset 68 15.1.1 Paging the Base 56 18.5 Transferring Calls from the 15.1.2 No Answer From a Page 57 Handset to the Base 68 15.1.3 Using the Intercom During an Active Call 57 18.6 Paging from the Base 69 15.2 Call Transfer Func
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5 Verizon One User Guide 19.1.4.2 Update a Contact 76 19.6.3 Appointments 85 19.1.4.3 Map a Caller 76 19.6.3.1 Add an Appointment 85 19.1.5 Receiving an Incoming Call 77 19.6.3.2 Edit an Appointment 86 19.1.6 Placing an Outgoing Call 78 19.6.3.3 Delete an Event 86 19.2 Voice Mail 79 19.6.4 Tasks 87 19.3 Speed Dial 79 19.6.4.1 Add a Task 87 19.3.1 Add a Contact to Your Speed Dial List 79 19.6.4.2 Edit a Task 87 19.3.2 Edit a Contact on Your Sp
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6 Verizon One User Guide 19.10.3 Reply to an E-mail 94 19.13.1.11 Restaurants 99 19.11 Alarm/Timer 94 19.13.1.11.1 Lookup Restaurants 99 19.11.1 Start Timer 94 19.13.1.11.2 Change Cuisine 99 19.11.2 Set Alarm 94 19.13.1.11.3 Change Location 99 19.11.3 Start Stopwatch 95 19.13.1.11.4 Restaurants Near Me 99 19.12 Calculator 95 19.13.1.12 Horoscopes 100 SM 19.13 News & More 95 19.14 Add iobi Home* 100 19.13.1 Choose Content 95 19.14.1 Manage
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7 Verizon One User Guide 19.16.5.1 Manage Cell Phones 106 20. Home Networking 111 19.16.5.2 Add Cell Phones 107 20.1 What is Home Networking 111 19.16.5.2.1 Authorizing a Cell Phone 107 20.2 Important Information About Your 19.16.5.3 View Cell Phone 107 Verizon One Home Network 111 19.16.6 Home Networking 107 20.3 Installing Your Verizon One Home Network 112 19.16.7 Ring Tones 108 20.3.1 Home Networking System Requirements 113 19.16.7.1 Set Ring Tone 108 20.
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8 Verizon One User Guide 20.8.4 View Services 135 20.8.5 View Clients 135 20.9 Setup My Connection 135 20.9.1 Setup FiOS Connection 135 20.9.2 Setup DSL Connection 135 21. Technical Support 136 21.1 Getting Help 136 21.1.1 Touch-Screen Help 136 21.1.2 Help with Your DSL Service 136 21.1.3 Helpful Web Sites 137 21.1.4 Important Troubleshooting Tips 137 21.1.5 Contact Us 137 21.1.6 Automatic Software Updates 137 21.1.7 Verizon One Customer Notifica
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9 Verizon One User Guide 1. Product Description 1.1 Installation Requirements Connection Type Minimum System Requirements To install Verizon One, you will need the Ethernet • Pentium® or equivalent and above class machines, following: Macintosh® • Microsoft® Windows® (95, 98, 2000, ME, NT 4.0, or XP), A Network Interface Card (NIC) installed in Macintosh® OS X, or Linux installed your PC, or an IEEE 802.11b/g adapter. • Computer Operating System CD-ROM on hand NOTE: Please wait unt
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10 Verizon One User Guide 1. Product Description whichever network setting you use. You Calendar functionality). For details on 1.2 Networking Requirements (cont’d) can access the settings in the advanced how to use these additional features and NOTE: Before you connect via 10/100 properties of the wireless network adapter. navigate the touch-screen display, please Base-T, you must have an available see Verizon One applications and tools. Ethernet card installed in your computer. Verizon
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11 Verizon One User Guide 2. Conventions Used in This Document • LCD Screens: The screens displayed • Pointer: Refers to the pointer symbol in this document are meant to provide ► used to select items in the LCD a visual representation of Verizon One’s screens. Handset and Base functionality. The • Screen: Refers to either the Handset’s actual data displayed in your LCD or the Base Unit’s Liquid Crystal screens may differ slightly from the data Display (LCD). displaye
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12 Verizon One User Guide 3. Safety Instructions • Use only the Power Adaptor that came 3.1 Safety Instructions 3.2 Battery Safety Instructions with Verizon One. • Never install any telephone wiring • Use only the battery that was provided during a lightning storm. IMPORTANT: In the event of a loss with your Verizon One kit, or an of electricity to your home/office, your authorized replacement recommended • Never install telephone jacks in wet Verizon One system will not operate.
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13 Verizon One User Guide 4. Regulatory Information Customer is encouraged to try to correct 4.1 FCC Compliance Note the interference by one or more of the This equipment has been tested and following measures: found to comply with the limits for a • Reorient or relocate the receiving Class B digital device, pursuant FCC antenna. Statement: This Product has been tested and found to comply with the • Increase the separation between the limits for a Class B digital device, Product a
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14 Verizon One User Guide 5. Getting To Know Verizon One • Internally filtered convenience/fax 5.1 Base Unit Features 5.2 Cordless Handset Features jack – enables the connection of other The following features are provided in The following features are provided in telephony equipment, such as fax the Verizon One Base Unit. An in-depth the Verizon One Cordless Handset. An machines, directly to Verizon One description of functions will be discussed in-depth description of functions will
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15 Verizon One User Guide 5. Getting To Know Verizon One • Rechargeable Battery 5.2 Cordless Handset Features 5.3 Touch-Screen Features (cont’d) • Ear Plug Adapter for headset (optional The following features are accessible headset not included) via the Verizon One touch-screen. See • Message Waiting/Ringing LED indicator—provides indication of Section 19: Touch-Screen Features for • Belt Clip for hands-free operation when incoming calls and/or message waiting more informa
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16 Verizon One User Guide 5. Getting To Know Verizon One *iobi Home provided by Verizon Long Distance 5.3 Touch-Screen Features (cont’d) (“Verizon”) and subject to terms and conditions. *iobi sm Home is not currently compatible with Macintosh® • Upgrade to iobi Home* computers. Verizon is not responsible for messages See section 19.12 for more information that are lost or delayed due to transmission via the Internet. Information sent via the Internet, including on iobi Home and each of
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17 Verizon One User Guide 6. Verizon One Set-Up 1 8 6.1 Checking Kit Contents Your kit contains everything you need to 3 set-up Verizon One and install your Verizon Online DSL service if you are a new subscriber. 1. Verizon One Base Unit with Display 2. Verizon One Base Unit Swivel Support Stand 7 3. Cordless Telephone Handset with Battery 4. Handset Belt Clip 5. Stylus 10 6. Power Adaptor and Cord 9 7. RJ-11 Gray Phone Cord 2 8. RJ-45 Yellow Ethernet Cable 9. DSL Installation
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18 Verizon One User Guide 7. Installing the Verizon One Base Unit Step 2 7.1 Choosing a Location to Install 7.2 Installing the Base Unit on a Verizon One Desktop or Flat Surface Plug in the Power Cord (Figure 2). For optimal performance of Verizon Step 1 Connect the DC 12V power supply cord One, choose a location that is: to the power connector marked 12V DC Attach the Verizon One Base Unit to the on the rear panel of the Verizon One • Away from active electrical areas Swivel Support S
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19 Verizon One User Guide 7. Installing the Verizon One Base Unit 4. Test-fit the Verizon One Base Unit 7.2 Installing the Base Unit on a 7.3 Wall Mounting on a Hollow swivel stand on the screws and adjust Desktop or Flat Surface (cont’d) Drywall Surface (Optional) the screw depth for a sliding fit. Once Step 3 Follow the steps below to mount Verizon the stand fits tightly against the wall, One on a wall: Follow the Instructions on the Verizon remove it from the wall. One Dis
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20 Verizon One User Guide 7. Installing the Verizon One Base Unit Swivel stand onto the base. Adjust 7.3 Wall Mounting on a Hollow Drywall the stand by pressing the paddle Surface (Optional) (cont’d) and tilting the base until the top of 6. Connect the DC 12V power supply the Base Unit touches the edge of cord to the power connector marked the circular stand. The Base Unit 12V DC on the rear panel of the must be installed in this position. Verizon One Base Unit. Pl
