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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechph
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Table of contents Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Intercom . . . . . . . . . . . . . . . . . . . . . . . . 14 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Conference call. . . . . . . . . . . . . . . . . . . . . 14 Telephone base installation . . . . . . . . . . . . . . . 2 Transfer an external call . . . . . . . . . . . . . . . . 15 Install handset battery . . . . . . . . . . . . . . . . . . 3 Switch between external and int
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Table of contents Delete a redial entry . . . . . . . . . . . . . . . . . . 25 Message window displays . . . . . . . . . . . . . . . 34 Answering system operation . . . . . . . . . . . . . . 26 Handset display screen messages. . . . . . . . . . . 35 Answering system and voicemail. . . . . . . . . . . . 26 Handset and telephone base indicators . . . . . . . . 37 Message capacity . . . . . . . . . . . . . . . . . . . 26 Handset lights . . . . . . . . . . . . . . . . . . . . . 37 Answering syste
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Basic operation Installation Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your • To purchase telephone for warranty service. Check to make sure the telephone package includes the following: replacement 1. Quick start guide batteries, visit our website at www. 2. Handsets vtechphones. (3 for DS4121-3 and DS4122-3) (4 for DS4121-4 and DS4122-4) com or call 1 (800) 595-9511 in 3. Telephone base with wall/desk
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Installation Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a • Use only the AC wall switch. If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through power adapter your telephone lines, you must have a DSL filter between the telephone base and the telephone wall supplied with this jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please conta
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Basic operation Installation Installation Install handset battery 1. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. • If the handset will not be used for a 2. Align the two holes of the battery plug with the socket pins in the handset battery compartment, long period of time, matching the red and black wires to the color-coded label, then snap the plug securely into place. disconnect and 3. Place the battery in the compartment
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Installation Desk/table bracket installation Your telephone base comes with a desktop bracket already installed. • Your telephone To remove the desktop bracket: base comes with • Press both upper tabs firmly inward and then pull the bracket upward until it is released from the the desktop bracket grooves. installed. You may To install the desktop bracket: remove the bracket before plugging in 1. Position the desktop bracket on the bottom of the telephone base. the telephone line 2. Inse
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Basic operation Installation Installation Wall mounting bracket installation Your telephone base comes with a desktop bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a standard telephone wall plate. To install the wall mounting bracket: 1. First, remove the bracket from the telephone base by carefully pressing on the tabs until the bracket is released. 2. Next, rotate the bracket so that the hole for the wall mounting studs is in the same orie
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Installation Exchangeable colorful handset ring Your telephone comes with additional colorful handset rings. Change the ring to suit your mood or match your room decor. To remove the handset ring: 1. Insert your thumbnail into the slot 2. Lift up the colorful handset ring. underneath the MENU/SELECT button. Handset ring To install a new handset ring: 2. Press the colorful handset ring 1. Align the desired handset ring against the MENU/SELECT button. downward until it clicks into place. 6
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Basic operation Telephone settings Telephone settings 11. NavKey/MENU/SELECT Handset layout Press the center NavKey to display 1. Earpiece menus. Press the up or down NavKey 2. CID (caller ID) or to navigate through menus. Press the P ress to display caller ID information. left or right NavKey or to navigate 3. /FLASH through menus. Press the center NavKey Press to make or answer a call. During a to select a highlighted menu item. call, press to receive an incoming call if UP CENTER
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Telephone settings Telephone base layout 1. Message window 2. /SKIP 3. VOL / (volume +/-) 4. ANS ON/OFF (Answer on/off) 5. /PLAY/STOP 6. Antenna 7. SET UP 8. ANNC (announcement) 9. CLOCK 10. RECORD 11. FIND HANDSET 12. Microphone 1 13. VOICEMAIL light 2 14. IN USE light 15. CHARGE light 17 16. /REPEAT 3 16 17. X/DELETE 15 4 14 13 5 12 11 10 9 8 7 6 8 www.vtechphones.com
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Basic operation Telephone settings Telephone settings Ringer volume (handset) You can adjust the ringer volume either by the volume control on the right side >RINGER VOLUME • The ringer will be of the handset or in the handset menu. To change the ringer volume: RINGER TONE off if the volume is 1. Press VOL / to display the current volume level on the screen when set to zero, and a the handset is not in use. ringer off icon will 2. Press VOL or VOL to choose the desired volume level. Whe
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Telephone settings Key tone The handset beeps whenever you press any of the handset keys. You may turn the key tone feature on or off. >KEY TONE To change the setting: LANGUAGE 1. Press the center NavKey to display the menu when the handset is not in use. 2. Press the up or down NavKey or to select KEY TONE, then press the center NavKey . KEY TONE 3. Press the up or down NavKey or to alternate between ON or OFF, ON then press the center NavKey . You’ll hear a confirmation tone. Lang
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Basic operation Telephone settings Telephone settings Clear voicemail If you subscribe to voicemail services offered by your local telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will flash when • Your telephone you have new voicemail messages. service provider may After you have listened to all new voicemail messages, the indicators on both alert you to new the handset and telephone base will be turned off automatic
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Basic operation Make, answer, and end calls 1. To make a call, press /FLASH or /SPEAKER, and then dial • The screen displays the number. the elapsed time -OR- as you talk (in Dial the number and then press /FLASH or /SPEAKER. hours, minutes and 2. To answer a call, press /FLASH, /SPEAKER or any of the dial seconds). pad keys (0-9, #, ). • While entering * 3. To end a call, press OFF/CLEAR or put the handset in the telephone a number, press base or charger. MUTE/REMOVE o
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Basic operation Telephone settings Basic operation Volume During a call, use the volume button on the right side of the handset to adjust • If the ringer on a the listening volume. handset is turned • Press VOL or VOL to adjust the volume to a comfortable level. off, it will not ring when you press the Ringer mute FIND HANDSET You can mute the ringer temporarily when the telephone is ringing. key. • Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily silence the ringer. The nex
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Basic operation Intercom The intercom feature allows conversation between two registered handsets • X represents of the same system. Only two handsets can be used at a time. the number of INTERCOM TO: 1. Press INT to display the menu when the handset is not in use. the handset 2. The originating handset screen will display INTERCOM TO: being called and Y represents the 3. Use the dial pad to select the destination handset number. number of the 4. The originating handset screen will disp
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Basic operation Basic operation Transfer an external call You can transfer an external call from one handset to any other handset. • If the destination 1. During a call, press INT to put the call on hold at the originating handset. handset does TRANSFER TO: The screen will display TRANSFER TO: not pick up the 2. Use the dial pad to enter the number of the destination handset and the intercom call, the originating handset screen will display CALLING HANDSET X. originating handset 3. The d
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Basic operation Answer an incoming call during an intercom call During an intercom call, there will be an alert tone signaling an incoming call. • Chain dialing can 1. To answer the incoming call, press /FLASH and the intercom call will end automatically. be useful if you 2. To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the wish to access handset. numbers other than phone numbers Chain dialing (such as bank account information This feature allows
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Advanced operation Advanced operation Directory The directory can store up to 50 entries. Each entry may have up to 32 digits • Only one handset and 16 characters. DIRECTORY EMPTY can review the 1. The directory can be accessed when the handset is not in use by pressing directory at a once or the center NavKey three times. time. If a handset 2. Press OFF/CLEAR to exit the menu without saving any changes. attempts to enter The screen will display DIRECTORY EMPTY if there are no records i
