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7UDGHPDUNV The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, Crown, the QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and Stackler, ColorDepth, and PS Executive Series
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&RQWHQWV ,QWURGXFWLRQ Introduction ..................................................................................1-2 About This Manual 1-2 Typographic Conventions 1-4 &RQVXPDEOHV Introduction ..................................................................................2-2 Preventing Media Jams ...............................................................2-2 Loading the Media Cassette ........................................................2-2 Feeding Media .........................
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Face-down Tray 2-13 Face-up Tray 2-14 Other Media Delivery Options 2-15 Loading the Multipurpose Tray ................................................ 2-15 Envelopes: Special Considerations 2-19 Labels: Special Considerations 2-19 Letterhead and Memo Media: Special Considerations 2-21 Odd-size Media: Special Considerations 2-21 Transparencies: Special Considerations 2-22 Printing Envelopes .................................................................... 2-22 Formatting Data for Envelopes 2-2
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Improving Collation Performance 3-10 Chunk Collation 3-11 Advantages of Collation 3-12 Working with Status Pages .......................................................3-13 Cancelling/Ending Print Jobs ...................................................3-14 Cancel a Single Print Job 3-15 Cancelling all Print Jobs 3-15 Ending a Print Job 3-16 3ULQWHU&DUH Introduction ..................................................................................4-2 Handling the Printer .....................
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7URXEOHVKRRWLQJ3ULQWHU 3UREOHPV ....................................................................................................... 6-1 Introduction .................................................................................. 6-2 Status Messages ......................................................................... 6-2 Service Messages 6-8 HP-GL Error Codes and PCL Error Codes 6-10 Testing PC-Printer Communication ......................................... 6-10 Creating the Test
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Printer Resets 6-50 PostScript Errors 6-51 Windows Driver Problems .........................................................6-51 Printer Description Files 6-51 CrownNet Problems ...................................................................6-52 Output Problems ........................................................................6-52 600x600, 1200x1200 dpi Printing Unavailable 6-52 Blank Pages 6-53 Not All Pages Print 6-54 Printer Will Not Duplex 6-54 Disk Problems .......................
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Setting Up Your Browser Software 7-3 Printer Home Page ...................................................................... 7-9 Home 7-10 Operator Control 7-11 General Settings 7-14 Printer Jobs 7-22 Consumable Status 7-24 System Support Page 7-26 QMS, Inc. Page 7-28 Local Online Help Page 7-28 Web Page Help System ............................................................. 7-29 $ 406&XVWRPHU6XSSRUW Sources of Support .....................................................................A-2
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,QWURGXFWLRQ ,Q7KLV&KDSWHU “Introduction” on page 1-2 “Typographic Conventions” on page 1-4
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,QWURGXFWLRQ ,QWURGXFWLRQ This manual provides information on installing consumables such as media and toner cartridges. You’ll also find information on advanced printing features, printer care, print quality, and troubleshooting. Use this guide in conjunction with your other QMS 2425/2425 TURBO Print System documentation. This chapter gives you a brief overview of this manual. $ERXW7KLV0DQXDO »Note: Some of the procedures throughout this documentation refer to applications, utilities, a
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,QWURGXFWLRQ Describes how to handle and clean Printer Care the printer. Gives information on how to improve Print Quality print quality through adjustments of print density and printer resolution. Provides media jam prevention tips, Troubleshooting explains how to locate and clear media Printer Problems jams, lists printer status messages, outlines printer and print quality problems and solutions, and describes how to place a service call. Contains information on how to access Pr
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,QWURGXFWLRQ 7\SRJUDSKLF&RQYHQWLRQV The following typographic conventions are used in this manual: Mixed-Case Text you type, and messages and information Courier displayed on the screen Mixed-Case Variable text you type; replace the italicized Italic word(s) with information specific to your printer or Courier computer UPPERCASE Information displayed in the printer message COURIER window lowercase bold PostScript operators and DOS commands lowercase italic Variable information in text. UPP
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&RQVXPDEOHV ,Q7KLV&KDSWHU “Preventing Media Jams” on page 2-2 “Loading the Media Cassette” on page 2-2 “Feeding Media” on page 2-11 “Selecting Media Delivery” on page 2-12 “Loading the Multipurpose Tray” on page 2-15 “Loading the Multipurpose Tray” on page 2-15 “Loading the Multipurpose Tray” on page 2-15 “Printing Envelopes” on page 2-22 “Using Toner Cartridges” on page 2-25
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,QWURGXFWLRQ ,QWURGXFWLRQ This chapter covers basic printer operation, such as preventing media jams; loading media; transparencies, labels and envelopes; replacing toner cartridges; and using various kinds of print media. 3UHYHQWLQJ0HGLD-DPV There are several things you can do to reduce the occurrence of media jams: Use paper, envelopes, labels, and overhead transparencies that match the printer specifications. See appendix B, “Technical Specifications,” in the Reference guide. If
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/RDGLQJWKH 0HGLD&DVVHWWH cassette. Loading media in either cassette involves the following basic steps: Open the cassette Set correct media size for the cassette Load media in the cassette Close the cassette These steps are described in detail, later in this procedure. »Note: Ensure that the media size matches the cassette size (for example, letter/A4 media must be loaded only when the cassette is set to letter/A4 size). Since the media cassette sends a media size signal to the pr
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/RDGLQJWKH 0HGLD&DVVHWWH 6HWWKH&RUUHFW0HGLD6L]HIRUWKH0HGLD&DVVHWWH 1 Turn the dial to the right to unlock the front media size guide. 7XUQGLDOWRWKHULJKW LGL B4 LTR A4 0HGLD6L]H 2 Slide the media guide to align it with the correct media size marker. 3 Turn the dial to the left to lock the front paper size guide. 4 Remove the left media size guide, if necessary, by pushing in and lifting it from its paper size slot. 406785%23ULQW6\VWHP2SHUDWLRQ
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/RDGLQJWKH 0HGLD&DVVHWWH 5 Align the tip of the guide with the desired paper size marker, then insert the rest into the paper cassette. /HIW0HGLD 7LS 8SSHU&DVVHWWH /HJDO%/HWWHU$VL]HSDSHU B4 LGL LTR A4 1 2 LTR/A4 LGL/B4 /RDG0HGLDLQWKH&DVVHWWH 1 Unwrap the paper, pull the stack out, and then with one hand at each end of the stack, lift and hold it in a curved position as shown in the following illustration. »Note: Paper is packed in reams of 500 sheets. Don’t unpack the p
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/RDGLQJWKH 0HGLD&DVVHWWH 2 Grip each end of the stack firmly. *ULS 3 Straighten the stack, and then roll the fanned sheets from side to side to get air through the sheets and prevent static buildup. 6WUDLJKWHQDQG5ROO IURP6LGHWR6LGH 4 Take off the top and bottom sheets. The top and bottom sheets sometimes have residual glue buildup that could cause the printer to jam. 5HPRYH7RS6KHHW 5HPRYH%RWWRP 406785%23ULQW6\VWHP2SHUDWLRQ
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/RDGLQJWKH 0HGLD&DVVHWWH 5 Place a stack of media in the cassette with the print side fac- ing down. /RZHU&DVVHWWH /HJDO%/HWWHU$[$VL]HSDSHU 7RS &RQVXPDEOHV
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/RDGLQJWKH 0HGLD&DVVHWWH 6 Ensure that the media stack lies flat and does not exceed the top limit mark. 8SSHU&DVVHWWH /HJDO%/HWWHU$VL]HSDSHU 7RS/LPLW »Note: If you need to remove excess media from a media cassette, simply push up the metal panel to lift the media stack. 0HWDO 406785%23ULQW6\VWHP2SHUDWLRQ
