Summary of the content on the page No. 1
Installation and Operation
®
Smart-UPS SUA500PDR
Mount the UPS on DIN Rail
This unit is designed to mount on a heavy duty DIN rail or on the back panel of an enclosure. For details on
DIN rail installation refer to the DIN rail installation guide included in the DIN rail package. The DIN rail kit is
not included.
When mounting on the back panel of an enclosure, select screws that are appropriate for the weight of this unit
and the mounting surface material.
Six screws must be used when mounti
Summary of the content on the page No. 2
Battery Installation The UPS battery is shipped in a separate carton. Refer to the installation guide included with the replacement battery for installation instructions. Front Panel 120 V model depicted. 8 NO ON 7 COM BATTERY Test 6 NC 5 NO LOW 4 COM BATTERY 3 NC 2 EPO COM 1 EPO PUSH TO RESET INPUT OUTPUT 208/220-240V~ 50/60Hz, 7A MAX 230V~ 50/60Hz, 500VA 325W, 2.7A MAX GROUND NEUTRAL LINE GROUND NEUTRAL LINE N L N L Connect Power and Equipment to the UPS Hardwiring should be performed by a q
Summary of the content on the page No. 3
Connectors Communication Port A standard serial interface cable is incompatible with the UPS. SERIAL PORT Use the cable supplied with the unit. Contact Closure Port The relays are connected from the common (COM) to the normally 8 NO ON closed (NC) pins.When the unit enters a low battery or on battery state, 7 COM BATTERY the appropriate relay will transition and connect the common (COM) to 6 NC 5 NO the normally open (NO) pin. LOW 4 COM BATTERY 3 NC The Contact Closure Port connection will au
Summary of the content on the page No. 4
Operation Operation UPS Display Panel 120 V 208/230 V models models Test Test INPUT OUTPUT INPUT OUTPUT 208/220-240V~ 50/60Hz, 7A MAX 230V~ 50/60Hz, 500VA 208/220-240V~ 50/60Hz, 7A MAX 230V~ 50/60Hz, 500VA 325W, 2.7A MAX 325W, 2.7A MAX GROUND NEUTRAL LINE GROUND NEUTRAL LINE N L N L L2/N L1 L2/N L1 Display Panel Indicators and Function Buttons Indicator Indicator Title Description LED On-Line The UPS is supplying utility power to the connected equipment (see Troubleshooting). AVR Trim The UPS
Summary of the content on the page No. 5
Operation Diagnostic Utility The UPS has a diagnostic feature that indicates the utility voltage. Voltage The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display. Press and hold the Test button to view the utility voltage bar graph indicator. After a few seconds, this five-LED Battery Charge indicator on the right of the display panel will show the utility input voltage. Refer to the figure on the left for the voltage reading (values are not lis
Summary of the content on the page No. 6
User Configurable Items User Configurable Items UPS settings Settings are adjusted through PowerChute® software or optional Network Management Card. Factory User Selectable Function Description Default Choices Automatic Every 14 days • Every 7 days Set the interval at which the UPS will execute a Self-Test (336 hours) (168 hours) self-test. • On start up only • No self-test UPS ID UPS_IDEN Up to eight characters Uniquely identify the UPS (i.e. server name or (alphanumeric) location) for netwo
Summary of the content on the page No. 7
User Configurable Items Factory User Selectable Function Description Default Choices Low Battery 2 minutes 2, 5, 8, 11, 14, PowerChute software interface provides Warning 17, 20, 23 minutes automatic, unattended shutdown when approximately two minutes of battery operated run time remains. The low-battery warning beeps are continuous when two minutes of run time remain. Change the low battery warning interval setting to the time that the operating system or system software requires to safe
Summary of the content on the page No. 8
Storage, Maintenance, Transport Storage, Maintenance, Transport Storage Store the UPS covered in a cool, dry location with the batteries fully charged. At 5° to 86° F (–15° to 30° C), charge the UPS battery every six months. At 86° to 113° F (30° to 45° C), charge the UPS battery every three months. Replacing the Battery Module This UPS uses a replaceable, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipme
Summary of the content on the page No. 9
Troubleshooting Troubleshooting Use this chart to solve minor installation and operation problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly. Check that the battery connector is fully engaged. Press the Test button once to power-up the UPS and connected equipment. Test button not pushed. The UPS is not connected to utility Check that the UPS is properly connected to utility power. power supply. UPS will not turn off The UPS is experiencin
Summary of the content on the page No. 10
Troubleshooting Problem and/or Possible Cause Solution All LEDs are off and the UPS is wired to input utility power The UPS is shut down or the battery is None: The UPS will restart automatically when utility power is restored and discharged from an extended outage. the battery has a sufficient charge. The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded. The connected equipment exceeds the specified “maximum load” as defined in Specifications listed o
Summary of the content on the page No. 11
Troubleshooting Problem and/or Possible Cause Solution There is no utility power There is no utility power and the UPS is Use the cold start feature to supply power to the connected equipment from off the UPS battery(s). Press and hold the Test button. The unit will emit two beeps, one short beep and one long beep. Release the button during the second beep. UPS operates on battery although line voltage exists The UPS input circuit breaker trips. Unplug all nonessential equipment from the UPS.
Summary of the content on the page No. 12
Service Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b. Call APC Customer Su
Summary of the content on the page No. 13
Two-Year Factory Warranty Two-Year Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. APC will repair or replace defective products covered by this warranty. This warranty does not apply to equipment that has been damaged by accident, negligence or misapplication or has been alter
Summary of the content on the page No. 14
© 2011 APC by Schneider Electric. APC, the APC logo, Smart-UPS and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their 990-4412 affiliated companies. All other trademarks are property of their respective owners. 06/2011
