Summary of the content on the page No. 1
IPitomy 1000 User Guide
Summary of the content on the page No. 2
Summary of the content on the page No. 3
Table of Contents Introduction ..........................................................................................................................................1 About the IPitomy 1000 .....................................................................................................................1 Benefits of VoIP Technology.............................................................................................................1 How This Guide Works ....................
Summary of the content on the page No. 4
Networking........................................................................................................................................13 TCP/IP Settings............................................................................................................................14 DDNS ............................................................................................................................................18 MAC Clone.............................................
Summary of the content on the page No. 5
Appendix 1: IP Telephones ............................................................................................................100 IPitomy 480i....................................................................................................................................100 IPitomy 9133i..................................................................................................................................100 IPitomy 9112i...............................................
Summary of the content on the page No. 6
Introduction About the IPitomy 1000 The IPitomy 1000 is a powerful business communications platform. It is a pure IP PBX designed to use IP networks for voice calls. Engineered to support from 10 to 150 users, the system will work with analog lines and T1 /PRI lines for traditional Public Switched Telephone Network (PSTN) connectivity. In addition to traditional telephone lines, the IPitomy 1000 can use VoIP service providers like IPitomy Exchange, replacing traditional PSTN lines with
Summary of the content on the page No. 7
How This Guide Works Web-based System Setup This is a Reference Guide designed to help you install and use the IPitomy 1000. Each section of the guide provides easy-to-follow instructions regarding installation of the system. Within each section of the Reference Guide you will find: Step-by-Step Instructions – Use these easy-to-follow steps as part of any system implementation. Advanced Settings – These options are settings for handling some of the more sophisticated capabilities o
Summary of the content on the page No. 8
Product Overview IPitomy 1000 Components Understanding the IPitomy 1000’s architecture and how it works will make installing the system simple. Powerful All-In-One Communications Platform The IPitomy 1000 IP PBX (Diagram 1) is an all-in-one business communications system. This powerful system includes a complete suite of business communication applications in one appliance: Fully-featured Business Phone System Automated Attendant and IVR Enhanced Call Distribution Enhanced Voi
Summary of the content on the page No. 9
Groups and extensions will be populated for creating automated attendant (menu) routing. Destinations will be populated for use in setting up providers and hardware trunks. System Administration IPitomy 1000’s administration menus are a series of Web pages accessible from a Web browser. To the left of the Menu is a navigation bar that allows users to click on and administer each section of the system. Administration of the IPitomy 1000 is simple and intuitive. The system is design
Summary of the content on the page No. 10
System Overview The system is designed to be quick to setup and install. Using the Installation Worksheet to organize system information and plan the application in advance will reduce the time it takes to install the system. Most businesses will have some common communication needs. The system is organized based on these common needs. Icon System - Edit main settings. - Edit an extension’s phone settings. - Delete an item from the system. - Download a file from the
Summary of the content on the page No. 11
name of the party they would like to reach. Names that match these three letters are played and the caller selects the extension to which they want to be transferred. Names are stated in the directory as they have been recorded by users in their voicemail box. Direct Inward Dialing (DID) Numbers A Direct Inward Dialed (DID) number is a telephone number assigned by a service provider (i.e., T1 line, PRI or VoIP). DIDs allow direct routing of a call to a destination within the system. Th
Summary of the content on the page No. 12
Before Getting Started Panning before getting started will make the setup and installation of the IPitomy 1000 simple. IPitomy has created an Installation Worksheet to assist in recording business and system information used in planning system setup and installation. This Checklist can be downloaded from IPitomy.com in the Dealer Section of the Web site. Connecting the System Hardware Setup The IPitomy 1000 comes assembled and ready to install. The system requires connection to the P
Summary of the content on the page No. 13
Expandable Analog Line/Phone Card The IP1000 equipped an expansion slot: Analog Line Card This card supplies four analog lines to expand the PSTN connectivity. The card supporting these connections is already installed and completely configured. Simply connect the phone lines to the RJ11 jacks at the rear of the IP1000 and start making calls. These connections are single pair; one line per jack. Connecting Using an External Gateway PSTN lines are connected to a Gateway device. The
Summary of the content on the page No. 14
Connecting to a LAN Copyright IPitomy Communication, LLC 9 0007VRF
Summary of the content on the page No. 15
System Requirements Network Requirements Making preparations for the network in advance will assure there are no surprises. If you are going to have remote extensions, you will need access to the router to setup a network address translation (NAT) and port forwarding. A LAN with a broadband connection is required for operation of the system. It is must be on fast Ethernet (100baseT or better). The system must also use Ethernet data switches. The router inside IP1000 can use DHCP or no
Summary of the content on the page No. 16
As part of the installation it will be important to know the: Name of Providers Type of Service Provided (i.e., POTS or SIP) Phone Numbers Associated with the Service Password and Login Information for SIP Service Record this information on the IP1000 Installation Worksheet. Copyright IPitomy Communication, LLC 11 0007VRF
Summary of the content on the page No. 17
System Administration About the Administration Menu IP1000’s online administration makes it simple to meet the demands of a frequently changing business. It is also designed to be quick to setup and install. The Administration Menu is located in the Navigation Bar to the left of the page. This menu contains the administration pages used to configure the system. The Administration Menu is divided into six sections. To navigate to an Administration Page click on the menu section and pa
Summary of the content on the page No. 18
schedule. For example, to add a new extension, click the Add New button on the extension administration page. Advanced – In several sections of the online administration there is an Advanced button where the most sophisticated capabilities of the IPitomy 1000 can be configured. The Advanced button is located on the lower left side of each page. About Us – Located at the bottom left corner of each page, this link provides additional information about IPitomy. Contact Us – The IPitom
Summary of the content on the page No. 19
TCP/IP Settings The Networking Setup Menu defines the Internet Setup for the system’s hardware. Either to get IP address through DHCP or PPPoE, or to be assigned by user, the system must operate using an IP address. The TCP/IP Settings section configures the IP PBX for your Internet connection type. This information can be obtained from the service provider. Default values for the IP Address, Subnet Mask, Default Gateway and Static DNS will appear in the Networking Setup Menu when t
Summary of the content on the page No. 20
Setting Internet Connection Type The IP1000 supports six connection types: Automatic Configuration – DHCP, Static IP, PPPoE, PPTP, L2TP, and Telstra Cable. Each setup screen and available features will differ depending on what kind of connection type you select. Automatic Configuration (DHCP) – By default, the IP1000’s Internet Connection Type is set to Automatic Configuration (DHCP), and it should be used only if your ISP supports DHCP or you are connecting through a dynamic IP add
