Summary of the content on the page No. 1
IP Phone 1120
User Guide
Summary of the content on the page No. 2
Copyright © 2007 Cypress Communications, Inc. All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Cypress Communicatio
Summary of the content on the page No. 3
Contents Overview ........................................................................................................ 7 Key Features...........................................................................................................7 Physical Features....................................................................................................8 Display.....................................................................................................................8 Indi
Summary of the content on the page No. 4
Contents Busy Lamp Field (BLF) .........................................................................................17 Call Forward..........................................................................................................17 Call Hold................................................................................................................18 Conferencing (3-way or 30-way) ...........................................................................18 Directed Call Park
Summary of the content on the page No. 5
Contents Making a Call on an MDN MCA or MDN SCA Key............................................26 Answering an MDN MCA or MDN SCA Call......................................................26 Transferring a MDN SCA Call to Another MDN SCA Group Member ...............26 Conferencing with a MDN SCA Line and Privacy Release ...............................27 Mute ......................................................................................................................27 Outbox (Out
Summary of the content on the page No. 6
Contents Modifying User settings.........................................................................................36 Navigating the User menu.................................................................................36 Viewing your user name....................................................................................36 Viewing your login type .....................................................................................37 Enabling or disabling the auto login featu
Summary of the content on the page No. 7
Key Features Overview Overview The IP Phone 1120 is a professional-level desktop phone that provides a full range of features with a large backlit display and fixed and programmable keys. The IP Phone 1120 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. You can use the handset and keypad of the IP Phone 1120 as you would use a standard telephone. You can access additional services through the soft keys positioned n
Summary of the content on the page No. 8
Overview Physical Features Physical Features Figure 1: Physical features Display The display on the IP Phone 1120 terminal has blue LED backlighting, which you can turn on and off. The backlight turns off automatically after a period of inactivity. Nortel IP Phone 1120 display has three distinct areas: • The upper area shows line and feature key status. • The middle area shows single-line information for items such as caller number, caller name, feature prompt strings, user-ente
Summary of the content on the page No. 9
Indicators Overview Figure 2: Display area features Indicators The IP Phone terminal uses light-emitting diodes (LEDs) of different colors to indicate the current state of the terminal. The following table describes each color and its associated state. A steady indicator means that the extension or feature beside it is active. A flashing indicator means the line is on hold or the feature is in the process of being programmed. Indicator LED color Meaning Message waiting Red (locate
Summary of the content on the page No. 10
Connecting the IP Phone to the LAN Prerequisites Connecting the IP Phone to the LAN Follow this procedure to connect the terminal to the Local Area Network (LAN) and to a power source. Prerequisites IP Phones can be powered by an AC adapter or over a LAN. Contact your installation technician to identify the correct power option. Warning: Risk of equipment damage Do not plug the IP Phone 1120 into a regular telephone jack. This causes severe damage to the terminal. Consult your syste
Summary of the content on the page No. 11
Connecting the IP Phone to the LAN Connecting the IP Phone to the LAN IP Phone connectors and other back panel features Figure 3: IP Phone connectors Copyright © 2007 Cypress Communications, Inc. All Rights Reserved. 11
Summary of the content on the page No. 12
Getting Started Logging on Getting Started Logging on Before you can use your IP Phone 1120, you must log on to obtain the features provided to you on the Cypress Communications network. You do not need to log on to your IP Phone 1120 every day. Your phone remains logged in unless you log out or your IP Phone loses power. You may be prompted to upgrade the IP Phone 1120 firmware before you log on. If this occurs, you must perform the upgrade before you can log on. For instructions, see
Summary of the content on the page No. 13
Using the dialpad to enter text Getting Started Using the dialpad to enter text Steps to Take 1. To enter text, find the number key associated with the letter you want to enter, and perform one of these actions: • To enter the first letter, press the key once. • To enter the second letter, press the key twice. • To enter the third letter, press the key three times. The letter appears on the display. 2. To enter special characters perform theses actions. See “Figure 4: Special Char
Summary of the content on the page No. 14
Making, Answering, and Ending a Call Making a call using off-hook dialing Making, Answering, and Ending a Call Making a call using off-hook dialing Follow this procedure to make a call using off-hook dialing. 1. Lift the handset from the cradle. The primary line is active and you hear a dial tone. 2. Use the dialpad to enter the number. 3. When the call is answered, begin speaking. Making a call using handsfree dialing Follow this procedure to make a call using handsfree dialing.
Summary of the content on the page No. 15
Editing a predialed number Making, Answering, and Ending a Call Editing a predialed number Follow this procedure to edit a number held in the predialed state. Prerequisites A number must be predialed. 1. Perform one of these steps: • To delete numbers that appear to the left of the cursor, press Bkspc. • To delete numbers that appear to the right of the cursor, press Delete. 2. Use the dialpad to enter the new number. Answering a call • Perform one of these actions to answer a
Summary of the content on the page No. 16
Using Phone Features Overview Using Phone Features Follow these procedures to use the features provided with your IP Phone 1120. Some of the features described may not be available to all users. Please see your system administrator if you require more information. Overview The IP Phone 1120 is operated using the fixed keys located on either side of the number dial pad , and feature/line keys that appear on display screen. To select a feature/line key find the feature on the display and t
Summary of the content on the page No. 17
Busy Lamp Field (BLF) Using Phone Features If you use an Auto Dial key while you are on a call, your current call is placed on hold and your autodial call uses your secondary line. Storing a number at an Automatic Dial key Steps to Take 1. While the phone is on-hook, press the Auto Dial key. 2. Enter the desired number. 3. Press the Auto Dial key again. Using an Automatic Dial key Steps to Take 1. Press the line key. If you are already on a call, press your secondary line key. The c
Summary of the content on the page No. 18
Using Phone Features Call Hold 2. Use the dialpad to enter the extension to which you want to forward your incoming calls. 3. Press the Forward key again. An icon appears in the display next to the Forward key label. Calls will now be forwarded to the number that you entered. 4. To turn off call forward, press the Forward key. The feature is deactivated and the icon disappears from the display. Call Hold The Hold feature allows you to suspend a call without ending it. • To put a call o
Summary of the content on the page No. 19
Directed Call Pickup Using Phone Features Parking a call against a phone number Steps to Take 1. While on a call, press the Dir Park key. 2. Dial a number within your organization. The call is parked at that number. Retrieving a call parked against a phone number Steps to Take 1. Press the line key. 2. Press the Dir Park key. 3. Dial the number at which the call was parked. Directed Call Pickup Directed Call Pickup is a feature that allows you to answer a call ringing on another exten
Summary of the content on the page No. 20
Using Phone Features Do Not Disturb / Make Set Busy Deleting an entry from the directory Follow this procedure to delete an entry from the directory. See "Physical Features" on page 8 for the location of the Directory key. Steps to Take 1. Press the directory key to access the directory menu. The directory opens. 2. From the directory list, select the name you want to delete. 3. Press Ok. The Directory menu opens. 4. Press the down navigation key until the Delete option appears. 5. Pre
