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®
MultiVOIP
Voice over IP gateways
User Guide
Digital Models: MVP-2410/3010
AnalogModels: MVP-130/130FXS
& MVP-210/410/810
BRI Models: MVP-410ST/810ST
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User Guide S000249K Analog MultiVOIP Units (Models MVP130,MVP130FXS, MVP210, MVP410, MVP810) ISDN-BRI MultiVOIP Units (Models MVP410ST, and MVP810ST) Digital MultiVOIP Units (Models MVP2410, & MVP3010) Upgrade Units (MVP24-48 and MVP30-60) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2009, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no represen
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CONTENTS CHAPTER 1: OVERVIEW ....................................................................................... 7 ABOUT THIS MANUAL ............................................................................................... 8 INTRODUCTION TO TI MULTIVOIPS (MVP2410 & MVP24-48) ............................. 11 T1 Front Panel LEDs .......................................................................................... 16 INTRODUCTION TO EI MULTIVOIPS (MVP3010 & MVP30-60) ........
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Contents MultiVOIP User Guide INTRODUCTION ........................................................................................................ 85 SAFETY WARNINGS ................................................................................................. 85 Lithium Battery Caution ..................................................................................... 85 Safety Warnings Telecom .................................................................................... 85 UN
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MultiVOIP User Guide ContentsVOIP Modem Relay .................................................................................................... 238 CHAPTER 7: T1 PHONEBOOK CONFIGURATION ...................................... 307 CONFIGURING THE MVP2410 MULTIVOIP PHONEBOOKS ................................... 308 T1 PHONEBOOK EXAMPLES ................................................................................... 336 3 Sites, All-T1 Example ..........................................
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Contents MultiVOIP User Guide Setting a Password (Web Browser GUI) .......................................................... 472 Un-Installing the MultiVOIP Software ............................................................. 473 Upgrading Software .......................................................................................... 475 FTP SERVER FILE TRANSFERS (“DOWNLOADS”) ................................................... 476 WEB BROWSER INTERFACE ..............................
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Chapter 1: Overview 7
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Overview MultiVOIP User Guide About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes four product groups. 1. T1 Digital MultiVOIP units, models MVP2410, and the capacity-doubling add-on expansion card, model MVP24-48 (which fits the MVP2410 only). 2. E1 Digital MultiVOIP units, models, MVP3010 and the capacity-doubling add-on expansion card, model MVP30-60. 3. Analog MultiVOIP units, models MVP810, MVP410, MVP210, MVP130 & MVP130
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MultiVOIP User Guide Overview MultiVOIP Product Family MVP- MVP MVP MVP Description 2410 24-48 3010 30-60 Model Function T1 T1 E1 E1 digital digital digital digital VOIP VOIP VOIP VOIP unit add-on unit add-on card card Capacity 24 24 30 30 channels added channels added channels channels Chassis/ 19” 1U circuit 19” 1U circuit Mounting rack card rack card mount only mount only Description MVP MVP MVP MVP MVP- Model 810 428 410 210 130/ 130FXS Function analog add-on ana
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Overview MultiVOIP User Guide How to Use This Manual. In short, use the index and the examples. When our readers crack open this large manual, they generally need one of two things: information on a very specific software setting or technical parameter (about telephony or IP) or they need help when setting up phonebooks for their voip systems. The index gives quick access to voip settings and parameters. It’s detailed. Use it. The best way to learn about phonebooks is to wade thr
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MultiVOIP User Guide Overview Introduction to TI MultiVOIPs (MVP2410 & MVP24-48) We proudly present MultiTech’s T1 Digital Multi-VOIP products. The MVP2410 is a rack-mount model; and the MVP24-48 is an add-on expansion card that doubles the capacity of the MVP2410 without adding another chassis. These voice-over-IP products have fax capabilities. These models adhere to the North American standard of T1 trunk telephony using digital 24-channel time-division multiplexing, which allo
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Overview MultiVOIP User Guide H.323, SIP & SPP. Being H.323 compatible, the MVP2410 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Waitin
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MultiVOIP User Guide Overview software residing in separate hardware). Gatekeepers are optional but useful within voip systems. The gatekeeper acts as the ‘clearinghouse’ for all calls within its zone. MultiTech’s stand-alone gatekeeper software performs all of the standard gatekeepers functions (address translation, admission control, and bandwidth control) and also supports many valuable optional functions (call control signaling, call authorization, bandwidth management, and call ma
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Overview MultiVOIP User Guide While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of the Windows GUI (except for logging). The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be known. Once you’ve begun using the web browser GUI, you can go back to the MultiVOIP Window
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MultiVOIP User Guide Overview Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units. SysLog is a de facto standard for logging events in network communication systems. The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality, you will need a SysLog client program (sometimes referred to as a “daemon”). SysLog client programs, both paid and freeware, can be obtained from Kiwi Enterprises, amon
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Overview MultiVOIP User Guide Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the premium features found in PSTN and PBX telephony. MultiVOIP units offer five of these H.450 features: Call Transfer, Call Hold, Call Waiting, Call Name Identification (not the same as Caller ID), and Call Forwarding. (The first four features are found in the “Supplementary Services” window; the fifth, Call Forwarding, appears in the Add/Edit In
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MultiVOIP User Guide Overview MVP2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of power. Boot After power up, the Boot LED will be on for about 10 seconds while the MVP2410 is booting. FDX Full-Duplex & Collision LED. This LED indicates whether the Ethernet connection is half-duplex or full- duplex (FDX) and, in half-duplex mode, indicates occurrence of data collisions. LED is on constantly for full-duplex mode; LED is off constantly for half-dupl
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Overview MultiVOIP User Guide Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) We proudly present MultiTech’s E1 Digital Multi-VOIP products. The MVP3010 is a rack-mount model and the MVP30-60 is an add-on expansion card that doubles the capacity of the MVP3010 without adding another chassis. All of these voice-over-IP products have fax capabilities. All adhere to the European standard of E1 trunk telephony using digital 30-channel time-division multiplexing, which allows 30 pho
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MultiVOIP User Guide Overview H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place calls to telephone equipment at remote IP network locations that also contain H.323 compatible voice-over-IP gateways. It will interface with H.323 software and H.323 gatekeeper units. H.323 specifications also bring to voip telephony many special features common to conventional telephony. H.323 features of this kind that have been implemented into the MultiVOIP include Call Hold, Call Wait
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Overview MultiVOIP User Guide Gatekeeper. E1 voip systems can have gatekeeper functionality by adding, as an endpoint, a Multi-Tech standalone gatekeeper (special software residing in separate hardware). Gatekeepers are optional but useful within voip systems. The gatekeeper acts as the ‘clearinghouse’ for all calls within its zone. MultiTech’s stand-alone gatekeeper software performs all of the standard gatekeepers functions (address translation, admission control, bandwidth control,
