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Dell™ Latitude™ D820
Quick Reference Guide
www.dell.com | support.dell.com
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms ® ® If you purchased a Dell™ n Series computer, any references in this document to Microsoft Windows operating systems are not applicable
Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Left Side View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here A diagnostic program for my computer Drivers and Utilities CD (also known as ResourceCD) Drivers for my computer NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. My device documentation
What Are You Looking For? Find It Here ® ® Service Tag and Express Service Code Service Tag and Microsoft Windows License Microsoft Windows License Label These labels are located on the bottom of your computer. Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. Solutions — Troubleshooting hints and tips, articles Dell Support Website — suppo
What Are You Looking For? Find It Here How to use Windows XP Windows Help and Support Center How to work with programs and files 1 Click Start→ Help and Support. How to personalize my desktop 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view
3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet. 4 Open the computer display and press the power button to turn on the computer (see Front View). NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once. 8 Quick Reference Guide
About Your Computer Front View 1 2 3 13 12 4 11 10 5 9 6 8 7 1 display latch 8 touch pad/track stick buttons 2 display 9 track stick 3 power button 10 keyboard status lights 4 device status lights 11 volume control buttons 5 speakers (2) 12 mute button 6 keyboard 13 ambient light sensor 7 touch pad Quick Reference Guide 9
Left Side View 1 2 3 4 5 6 7 8 9 10 1 security cable slot 6 infrared sensor 2 air vents 7 wireless switch 3 1394 connector 8 wireless activity light 4 audio connectors 9 PC Card slot 5 ExpressCard slot 10 smart card slot Right Side View 2 1 1 media bay 2 USB connectors (2) 10 Quick Reference Guide
Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. 1 2 3 4 5 6 7 8 1 network connector (RJ-45) 5 serial connector 2 USB connector 6 video connector 3 powered USB connector 7 AC adapter connector 4 modem connector (RJ-11) 8 air vents Bottom View 1 2 6 5 3 4 1 battery-bay latch re
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health
To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See the specifications in your User’s Guide. Low-Battery Warning N
3 Slide the battery-bay latch release on the bottom of the computer until the release clicks. 4 Using the tab on the battery, lift the battery out of the computer. 3 2 1 1 battery 2 battery tab 3 battery-bay latch release To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storag
Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell™ compute
Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down and restart the computer. When the DELL logo appears, press
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnosti
A program stops responding or crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. END THE PROGRAM — 1 Press
SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. RUN THE DELL DIAGNOSTICS — See "Dell Diagn