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© Copyright Lenovo 2008. All rights reserved.
Lenovo 3000 N500 UG V1.0 cover_en_1-4
New World. New Thinking.
Printed in China
N500_Service Flyer.book Page 1 Thursday, September 25, 2008 1:34 PM Using PC-Doctor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Diagnosing problems If you have a problem with your computer, you can test it by using ® PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows: 1 Click Start. 2 Move the pointer to All Programs and then to PC-Doctor for Windows. 3 Click PC-Do
N500_Service Flyer.book Page 2 Thursday, September 25, 2008 1:34 PM Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor from the Rescue and Recovery workspace in the service partition of the hard disk drive, you can diagnose your system without starting up the operating system. To run PC-Doctor, do as follows: 1 Turn off the computer, and then turn it on again. 2 When the Lenovo logo comes up, immediately press the Lenovo Care button, F11, or Enter key. The
N500_Service Flyer.book Page 3 Thursday, September 25, 2008 1:34 PM Using Rescue and Recovery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Introducing Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspace to help solve or identify your problem. 1 Turn off the computer, and then turn it on again. 2 When the Lenovo logo comes up, immediately press the Lenovo Care button, F11, or Enter key. 3 After
N500_Service Flyer.book Page 4 Thursday, September 25, 2008 1:34 PM The Product Recovery Program contained within this area enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory. If you are using the recovery discs that are shipped with your computer, the Product Recovery Program will be restored to your computer in addition to all other content originally shipped from the factory. This will take up additional
N500_Service Flyer.book Page 5 Thursday, September 25, 2008 1:34 PM Before restoring the system, initialize the settings of the BIOS Setup Utility: 1 Enter BIOS Setup Utility. 2 Press F9 to restore the default system settings. Select Yes and press Enter. 3 Press F10 to save the system settings. Select Yes and press Enter. The computer will restart. Restoring the factory contents from the service partition 1 If possible, save all your files and shut down your operating system. 2 Turn o
N500_Service Flyer.book Page 6 Thursday, September 25, 2008 1:34 PM 3 Restart the computer. After a short wait, the Rescue and Recovery workspace opens. 4 Click Full Restore and follow the instructions on the screen. Notes: To boot from the recovery disk, select Boot menu from the BIOS Setup Utility, press F6 after selecting your optical drive until the optical drive to be the first item in the Boot priority order. To enter Setup Utility, hold F1 key during startup. Important: F2 key
N500_Service Flyer.book Page 7 Thursday, September 25, 2008 1:34 PM You can use either the Rescue and Recovery program or the Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the stored backups. The Rescue and Recovery workspace runs independently of the Windows operating system. Therefore, you can start it by pressing the Lenovo Care button, F11, or Enter key when prompted during startup. After the Rescue and Recovery workspace open
N500_Service Flyer.book Page 8 Thursday, September 25, 2008 1:34 PM Upgrading and replacing devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Replacing the battery Important: Read Chapter 6. “Safety, use, and Care Information” in User Guide before replacing the battery. Danger: Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. 8
N500_Service Flyer.book Page 9 Thursday, September 25, 2008 1:34 PM To replace the battery 1 Turn off the computer, or enter hibernation mode. Then disconnect the AC adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2 Close the computer display, and turn the computer over. 3 Unlock the manual battery latch . Holding the spring-loaded battery 1 latch in the unlocked po
N500_Service Flyer.book Page 10 Thursday, September 25, 2008 1:34 PM 4 Install a fully charged battery. 5 Slide the manual battery latch to the locked position. 6 Turn the computer over again. Connect the AC adapter and the cables to the computer again. Upgrading the hard disk drive Important: Read Chapter 6. “Safety, use, and Care Information” in User Guide before replacing the hard disk drive. You can increase the storage capacity of your computer by replacing the hard disk drive with
N500_Service Flyer.book Page 11 Thursday, September 25, 2008 1:34 PM Attention: Handling a hard disk drive Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. Do not apply pressure to the cover of the drive. Do not touch the connector. The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, make a backup copy o
N500_Service Flyer.book Page 12 Thursday, September 25, 2008 1:34 PM 5 Remove the cover . 2 2 1 6 Pull the tab in the direction shown by arrow 3 . 3 12
N500_Service Flyer.book Page 13 Thursday, September 25, 2008 1:34 PM 7 Take out the hard disk drive secured in a metal frame. 4 8 Remove the screws and detach the metal frame from the hard disk drive. 9 Attach the metal frame to a new hard disk drive; then tighten the screws. 0 Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other; then push it firmly into space. A Reinstall the cover of the hard disk drive slot. B Reinsta
N500_Service Flyer.book Page 14 Thursday, September 25, 2008 1:34 PM Removing the optical drive Important: Read Chapter 6. “Safety, use, and Care Information” in User Guide before removing the optical drive. To remove the optical drive, do the following: 1 Remove the screw shown in the figure . 1 2 Gently pull the optical drive out 2 . 1 2 14
N500_Service Flyer.book Page 15 Thursday, September 25, 2008 1:34 PM Replacing memory Important: Read Chapter 6. “Safety, use, and Care Information” in User Guide before replacing memory. Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your computer by installing a double data rate (DDR) 2 synchronous dynamic random access memory (DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option
N500_Service Flyer.book Page 16 Thursday, September 25, 2008 1:34 PM 4 Remove the battery. 5 Remove the thermal slot cover. a. Remove the screws that secure the thermal slot cover . 1 b. Remove the thermal slot cover . 2 1 1 2 6 If two SO-DIMMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time. Be sure to save the old SO-DIMM for future use. 16
N500_Service Flyer.book Page 17 Thursday, September 25, 2008 1:34 PM 7 Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into the place. Make sure that it is firmly fixed in the slot and does not move easily. 1 2 1 8 Reinstall the thermal slot cover. 9 Reinstall the battery. 0 Turn the computer over, and reconnect the AC adapter and the cables to the computer. 17
N500_Service Flyer.book Page 18 Thursday, September 25, 2008 1:34 PM Note: If only one DIMM is used on the computer you are servicing, the card must be installed in SLOT-0 ( : lower slot), but not in SLOT-1 ( : upper slot). a b b a To make sure that the SO-DIMM is installed correctly, do as follows: 1 Turn the computer on. 2 Hold F1 key during startup, and the BIOS Setup Utility screen opens. The “Total Memory” item shows the total amount of memory installed in your computer. 18
N500_Service Flyer.book Page 19 Thursday, September 25, 2008 1:34 PM The following table provides a list of CRUs (Customer Replaceable Units) for your computer and tells where to find the replacement instructions. Setup Poster Supple- Online Online Video ment Hardware Main- tenance Manual Self-service CRUs AC adapter X Power cord for X AC adapter Battery X X X Bottom access XX X doors Hard disk drive X X X Memory X X X Optical drive X X X Optional-service CRUs PCI Express Mini Card for XX