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Fujitsu Computers Ltd.
Mobile Computing Division
PCs NOTEBOOKS SERVERS
Service Planning Guide
SPG-B-48-158 Issue: 3.0 25 August 1999 Page 1 of 15
Service Planning Guide for Lifebook B112
PRODUCTS: Lifebook B112
ENQUIRIES TO: Radu Iancu
AUTHORISED BY: Ray Malkin
This document provides service planning information
regarding the release of Lifebook model B112 with
233MHz Intel Pentium processor and Touchscreen
technology into the existing range of Fujitsu Computers
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 Local marketing plans must be obtained from local marketing organisations 1 OUTLINE DESCRIPTION 1.1 Overview 1.2 Hardware 1.2.1 Basic system units 1.2.2 Migration path 1.2.3 Options available 1.2.4 System software 1.3 Release time scales and identification 1.4 Approvals 2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS 2.1 Manpower forecasts 2.2 Software and tools 2.2.1 Diagnostic software and Documentation 2.2.2 S
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 1 OUTLINE DESCRIPTION 1.1 Overview The Fujitsu LifeBook B112 is an A5 size notebook offering Pentium MMX power in only 1.2 kg weight. The B112 is based on 233 MHz Intel Pentium Processor with MMX Technology and 32 MB SDRAM expandable to 96 MB. It is equipped with 3.2 GB hard disk drive and 8.4” TFT (Thin Film Transistor) SVGA colour LCD panel with Touchscreen technology. The LifeBook B112 has 512 kB Synchronous
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 1.2 Hardware 1.2.1 Basic system units B112 Processor & speed Intel Pentium Processor with MMX technology, 233 MHz Internal cache of the 16 kB + 16 kB processor (data + code) External clock 66 MHz Co-processor Built-in Second level cache 512 kB, Pipeline Burst SRAM Chip set Intel 430TX, PIIX4E On-board memory 32 MB SDRAM Memory expansions Max. 96 MB. 32 and 64 MB SDRAM DIMMs Memory sockets 1 BIOS 512 kB Flash RAM
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 External CRT 640x480, 16M colours, max 85Hz 800x600, 16M colours, max 85Hz 1024x768, 64k colours, max 75Hz Power saving features 1. LCD and back light power off 2. HDD standby 3. Suspend mode & Save to disk 4. Battery low warning 5. Standby/suspend upon battery low Serial port One 16C550 compatible serial port with 9-pin male connector on Connector Box (With 16 byte FIFO) SIR IrDA 1.1 (max. 4 Mbps) Parallel po
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 1.2.2 Migration path Fujitsu LifeBook B112 replaces the LifeBook B110. 1.2.3 Options available PL090197 32 MB SDRAM PL090204 64 MB SDRAM PL090249 AC adapter PL090268 Battery PL090269 Battery table charger PL090267 External 20x speed CD/ROM drive (Amacom) PL090280 External 24x speed CD/ROM drive slimline (Archos) PL090271 Connector box PL090245 Auto/plane adapter 1.2.4 System software Pre-Installed Operating Syst
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 1999 Fujitsu Computers Ltd. Page 7 of 15
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 1.4 Approvals Approval type Approval Safety EN60950; UL1950; CSA 22.2 No 950M89 RFI emission EN55022 class B, FCC part 15, Class B 2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS 2.1 Reliability and manpower forecasts Reliability and manpower forecasts are done for each LifeBook product family based on calculations and experience. For more information please contact FUJITSU COMPUTERS LTD– Mobile Computing Divisio
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 which provides a DOS driver for the external CD-ROM is common. Utilities and applications installed on pre-installation data will be included on the CD. Utility CDs will be available orderable separately through spare parts logistics. 2.3 Service Partner Program and Authorisation FUJITSU COMPUTERS LTD have launched a comprehensive Service Partner Program, which includes a wide selection of advanced support activ
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 available from Mika Komppa (see contact details below). Authorised Service Partners are required to participate in the regular FUJITSU COMPUTERS technical training sessions (which is a conditional part of Authorisation) for second line specialists. Authorised Service Partners are expected to organise the training of first line engineers internally within their operation. Only engineers who have been trained on F
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 2.7 Warranty reimbursement rules and practices Authorised Service Partners are entitled to claim compensation for FUJITSU LifeBook Warranty Call Handling and for Top-up Warranty Service, but only by Help Desks authorisation. Where Service Partners are authorised to perform Warranty Service, Partners are entitled to receive parts and labour compensation only when returning the faulty parts with a completed PRF (P
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 APPENDIX A. 0. REGIONAL FUJITSU LIFEBOOK REPAIR CENTER CONTACT INFORMATION: 0.1. REGION 1: SWEDEN, NORWAY, DENMARK, BALTIC AREA COUNTRIES, BELGIUM, LUXEMBOURG, UNITED KINGDOM, IRELAND, PORTUGAL, ITALY, FRANCE AND ROW TeliService AB Address: Låsblecksgatan 7 S-582 70 Linköping SWEDEN Telephone: +46 (0)13 202400 Fax: +46 (0)13 202420 Contact: Kjell Johansson 0.2. REGION 2: HOLLAND MSO Address: Industrieweg 18 3430
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 0.5. REGION 5: FINLAND PowerMill Oy (on behalf of ICL Data Services) Address: Valimotie 14 00380 Helsinki Finland Telephone.: + 358 (0) 9 561 86161 + 358 (0) 9 561 86162 Fax: + 358 (0) 9 561 86100 + 358 (0) 9 561 86100 Contact: Jari Hyvärinen Kyösti Suutari 0.6. REGION 6: ISRAEL Yanir Systems Ltd Address: 39 David Navon St. Magshimim 56910 Israel Telephone: + 972 3 933 1325 Fax: + 972 3 933 1204 E-mail: yanirsys
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 APPENDIX B. 1. REFERENCE KITS As a recommended reference kit is LifeBook B112, including 32 MB RAM, 3.2 GB HDD, TFT Touchpanel screen, connector box, external floppy disk drive and external CD-ROM. Windows 98 as pre-installed operating system. Structure code for LifeBook B112 is KS734315yx1z, where xyz corresponds to keyboard layout (x), language (y) and mains cable (z) according to following lists: X - keyboard
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 APPENDIX C SPARE PARTS LIST Part No Substitute Description CP000604-XX B112 System board CA20341-B87X CPU board AF33293 PL090197 32MB DIMM SDRAM AF33295 PL090204 64MB DIMM SDRAM CA01678- 3.2 GB HDD (Fujitsu) B940000G CP000622-XX HDD flat cable AF22142 External 3.5" FDD AF23361 PL090267 Optional external 20x CD-ROM (Amacom) PL090280 Optional external 24x slimline CD-ROM (Archos) AF81090 AC adapter CA54200-0472 A4
Fujitsu Computers Ltd. Service Planning Guide SPG-B-48-158 Issue 3.0 25 August 1999 CP000655-XX Status LCD assembly CP003711-XX Lower cover assembly CP003720-XX Upper cover assembly CP003429-XX Mouse buttons assembly CP000628-XX Mouse buttons cable CP003428-XX Main switch CP003431-XX IrDA lens cover CP003602-XX USB port cover CP003716-XX Heat sink CP003425-XX DIMM cover CP003724-XX PC Card slot flap CP003723-XX Back connector cover CP003722-XX Hinge cover assembly PL09A270 Connector box, whole
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