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Service and Troubleshooting Guide
® ThinkPad A22 Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under “Appendix A. Important safety instructions” on page 41 and “Appendix B. Warranty Statement” on page 47 . DANGER v To avoid electric shock hazard, connect and disconnect cables appropriately when installing, moving or opening the covers of this product or attached devices. Use the power cord with a properly grounded outlet. v Do not leave the base of your computer in contact with your lap
Finding information with Access ThinkPad Join an interactive community of ThinkPad users to access mobile resources, read tips and true stories, and share your own advice. Customize your ThinkPad with accessories, software and services. A one-click guide to service on the Web for your ThinkPad. Your gateway into a comprehensive help system, offering information about all of your ThinkPad computer hardware and software features. A quick way to search the help system. © Copyright IBM Corp. 2001 ii
® Whenever you have a question about your computer, or wish to view IBM Web sites, simply press the ThinkPad button to open Access ThinkPad. Click one of the Internet buttons to join an interactive ThinkPad Web community, or to directly access information about accessories and software updates, small business offerings, and help and support. Access ThinkPad includes a comprehensive, on-board help and information center for your computer. It travels with you, eliminating the need to carry referen
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. Finding information with Access ThinkPad v
® vi ThinkPad A22 Service and Troubleshooting Guide
Contents Finding information with Access ThinkPad iii Getting help and service........36 Getting help on the Web........36 Getting help by fax .........37 Chapter 1. Overview of your new ThinkPad Calling IBM............37 computer.............1 Your ThinkPad at a glance .......2 Features..............3 Appendix A. Important safety instructions 41 Specifications............5 Modem safety information .......43 Caring for your ThinkPad computer ....7 Laser compliance statement.......44 Chapter 2. S
® viii ThinkPad A22 Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance .......2 Specifications............5 Features..............3 Caring for your ThinkPad computer ....7 © Copyright IBM Corp. 2001 1
Features Features Processor ® ® v Intel Pentium III processor Memory v Built-in: Up to 128MB, depending on the model v Maximum: 512 MB Storage device v 2.5-inch hard disk drive: Up to 32 GB, depending on the model Display The color display uses TFT technology: v Size: 12.1, 14.1, or 15.0 inch, depending on the model v Resolution: – LCD: Up to 1600-by-1200, depending on the model – External monitor: Up to 1600-by-1200 v Brightness control Keyboard v 84-key, 85-key, or 89-key ® v TrackPoint v Fn k
Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 – ECMA (European Computer Manufacturers Association) 100 v 2-MB, 3.5-inch, unformatted diskette: – ANSI X3.171 – ISO 9529 – ECMA 125 External interface v Serial connector (EIA-RS232
Specifications Specifications Size v 15.0-inch display model: – Width: 329 mm (13.0 in.) – Depth: 267.5 mm (10.5 in.) – Height: 38.1 mm (1.5 in.) to 44.7 mm (1.8 in.) v 14.1-inch display model: – Width: 317 mm (12.5 in.) – Depth: 267.5 mm (10.5 in.) – Height: 36.7 mm (1.4 in.) to 43.3 mm (1.7 in.) v 12.1-inch display model: – Width: 317 mm (12.5 in.) – Depth: 267.5 mm (10.5 in.) – Height: 36.7 mm (1.4 in.) to 43.3 mm (1.7 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000
Specifications Electrical (ac adapter) v Sin-wave input at 50 to 60 Hz v Input rating of the ac adapter: 100-240 V ac, 50 to 60 Hz Lithium-ion battery pack v A22p model: – Nominal voltage: 10.8 V dc – Capacity: 5.4 AH v Other models: – Nominal voltage: 10.8 V dc – Capacity: 3.6 AH ® 6 ThinkPad A22 Service and Troubleshooting Guide
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Important tips: Be careful about where and how you work v Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or w
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v If your computer comes with a diskette drive, avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with a CD or DVD drive, do not touch the surface of a CD or the lens on the CD or DVD tray.
Caring for your ThinkPad computer v Do not modify or tape the latches to keep the display open or closed. v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm- or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied). v Store your external and removable hard disk, diskette, C
Caring for your ThinkPad computer ® 10 ThinkPad A22 Service and Troubleshooting Guide