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Cisco Model DPQ3212 8x4
DOCSIS 3.0 Cable Modem with
Embedded Digital Voice Adapter
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2
Front Panel Description ........................................................................................... 11
Back Panel Description ............................................................................................ 13
What Are the System Requi
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adres
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IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparación
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that pr
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IMPORTANT SAFETY INSTRUCTIONS Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source. Eliminate AC Mains Overloads WARNING: Avoid el
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IMPORTANT SAFETY INSTRUCTIONS Disposal The batteries may contain substances that could be harmful to the environment. Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations. The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for
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IMPORTANT SAFETY INSTRUCTIONS Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables. Telephone Equipment Notice When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric stock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
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FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However,
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Introduction Introduction Welcome to the exciting world of high-speed Internet and high-quality digital ® telephone service. Your new Cisco Model DPQ3212 Voice-over-Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-speed data connectivity along with reliable digital telephone service. With a DPQ3212 cable modem, your Internet enjoyment, home and business communications, and personal productivity will surely soar. This guide provides procedures and
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Introduction When you receive your wireless residential gateway, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items: One AC power cord One Cisco DPQ3212 One CD-ROM One Ethernet cable (CAT5/RJ-45) Lithium Ion cartridge battery One USB cable (not included with some models) If any of these items are missing or damaged, please contact your service provider for
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Front Panel Description Front Panel Description The front panel of your cable modem provides status LEDs that indicate how well and at what state your cable modem is operating. See Front Panel LED Status Indicator Functions (on page 35) for more information on front-panel LED status indicator functions. 1 POWER – Illuminates continuously to indicate that AC power is being applied to the cable modem. 2 DS (Downstream) – Indicates the status of the connection for receiving data. Ill
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Front Panel Description Note: After the cable modem is successfully registered on the network, the POWER (LED 1), DS (LED 2), US (LED 3), and ONLINE (LED 4) LEDs illuminate continuously to indicate that the cable mode is active and fully operational. 8 BATTERY (optional)—Illuminates solid green to indicate that the battery is charged. Blinks to indicate that the battery charge is low. The LED is off when operating from battery power, when the battery charge is depleted, or the battery
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Back Panel Description Back Panel Description The following illustration shows the description and function of the back panel components on the DPQ3212. Important: Do not connect your PC to both the Ethernet and USB ports at the same time. Your modem will not function properly if both the Ethernet and USB ports are connected to your PC at the same time. 1 TELEPHONE 1/2—RJ-11 telephone port connects to home telephone wiring or to conventional telephones or fax machines. This port pro
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Back Panel Description 7 CABLE – F-Connector connects to an active signal from your service provider 14 4019777 Rev B
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What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. Note: You will also need an active cable input line and an Internet connection. Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or greate
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How Do I Subscribe to High-Speed Internet and Telephone Service? How Do I Subscribe to High-Speed Internet and Telephone Service? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the options in this section. I Do Not Have a High-Speed Internet Access Account If you do not have a high-speed Internet access accou
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How Do I Subscribe to High-Speed Internet and Telephone Service? I Want to Use the Cable Modem for Telephone Service You will also need to set up a telephone account with your local service provider to use your cable modem for telephone service. When you contact your service provider, you may be able to transfer your existing telephone numbers, or your cable telephony service provider will assign a new telephone number for each current or additional active telephone line. Discuss these
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Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem. Read this user guide thoroughly before you decide where to place your cable modem. Consider these recommendations: Position your PC and cable modem so that they are l
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How Do I Mount the Modem on a Wall? (Optional) How Do I Mount the Modem on a Wall? (Optional) You can mount the cable modem on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be mounted vertically or horizontally. Before You Begin Before you begin, choose an appropriate mounting place. The wall can be made of cement, wood, or drywall. The mounting location should be free of obstructions on all sides, and the cables should be a
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How Do I Mount the Modem on a Wall? (Optional) The following illustration shows the horizontal mounting option. 20 4019777 Rev B
