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CABLE MODEM
TCM XXX
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Safety Information CAUTION CAUTION Disconnect power To ensure reliable operation and to prevent before servicing. overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat- producing equipment. Provide for free air flow around the cable modem and its power supply. DOCSIS (TCMXX5) or EURO-DOCSIS (TCMXX0) Compliant The Euro-DOCSIS product (model number that ends in “0”) is designed according to Euro-DOCSIS Specifica
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Table of Contents Introduction ......................................................................................................................................... 2 Cable Modem Features .................................................................................................................................................. 2 What’s on the CD-ROM ..........................................................................................................................................
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Introduction Cable Modem Features ‡ • Capable of receiving data at rates of up to 38Mbps (38 Megabits per second). • Able to send and receive data over the cable line • Able to connect 2 computers through Ethernet and USB at the same time • Plug-and-play operation for easy setup and installation • ON/OFF button to connect and disconnect access to the internet • Message waiting notification capability (if allowed by the cable operator) • Diagnostics via LED or HTTP server (if allowed by the cabl
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Introduction Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server, over the cable network. You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed. Computer Requirements Personal computer with the following minimum system requirements (note that the minimum requirements may vary by cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium preferred PowerPC or higher System RAM 1
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Introduction Placing the Rubber Feet on the Cable Modem A set of rubber pads have been packaged with your modem. These pads (or "feet") can be attached to keep the modem from sliding around on your desktop. You have 2 options for placing the pads: Option 1: Attach the pads to the four slight indentations on the back of the modem. Option 2: Attach the pads to the “rudders” on the bottom of the cable modem. Be sure to equally space Option 1: the pads for best results. Attach the pads to the in
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Cable Modem Overview What the Modem Needs to Do Its Job • The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard that is compliant with your cable modem. • The Internet Service Provider (ISP): Your cable company provides you access to an Internet Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with a pipeline to access Internet content on the World Wide Web (WWW). Check with your cable company to m
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Before You Begin Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant two- way modem access. • Your internet account has been set up. • You have a cable outlet near your PC and it is ready for cable modem service. Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready when you are. To disconnect
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Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernet port on your computer and install the necessary software. Please refer to figure 1 to help you connect your cable modem for the best possible connection. Attaching the Cable TV wire to the Cable Modem 1. Locate the Cable TV wire. You may find it one of three ways: A. Connected directly to a TV, a Cable TV converter box, or VCR. The
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9VDC 800mA CABLE RESET ETHERNET USB Connecting the Cable Modem Important Connection Information • The cable modem supports both Ethernet and USB connections simultaneously. • This modem does not support “Hot Swapping” of cables. For example, if you want to temporarily connect your laptop where your desktop PC was previously connected, follow these steps: 1. Unplug power supply from the AC outlet. 2. Switch connection type (USB or Ethernet). 3. Plug power back into the AC outlet. Note: Only use t
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Connecting the Cable Modem Below are important points to remember before you connect the cable modem: • You should have a Windows® 98 SE (Second Edition), Windows Me (Millennium Edition), Windows 2000, Windows XP operating system, Mac OS8 or Mac OS9 to use the Universal Serial Bus (USB) connection. • For Ethernet connections, go to page 22. USB Connection The cable modem CD included with your modem contains the drivers and other information you need to install your cable modem. Follow instructio
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Connecting the Cable Modem Using Windows 98 SE for USB Connection Follow steps 6 through 14 if you have a Windows 98 SE operating system: 6. When the “Add New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device. (Fig. 3) Note: If the “Add New Hardware Wizard” did not automatically appear, Windows 98 SE does not recognize the cable modem’s presence because your BIOS (Basic Input/Output System) settings may not permit USB and/or Plug-and-Play devices. Plea
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Connecting the Cable Modem 10. The search should find the driver for the “RCA or Thomson USB Cable Modem” (Fig. 7). To confirm that this is the case, click “Next” to continue and proceed to step 12. Otherwise, see step 11. Important: Do NOT continue if the search finds “USB Composite Device” driver. Proceed to step 11. 11. Follow these instructions only if the driver found was NOT the “RCA or Thomson USB Cable Modem.” A. Click “Back” to return to the previous window. B. Ensure that you have sele
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Connecting the Cable Modem 12. Windows should now prompt you to install the “RCA or Thomson USB Cable Modem” driver. Click “Next” to install the driver. At this point, your PC needs to copy Windows 98 SE specific files. If these files are not located on your hard drive, you may need to insert your Windows 98 SE installation media (i.e., Windows disks or Windows CD-ROM), but first remove the cable modem CD-ROM. 13. After the Windows specific files are copied, you may be asked for another USB driv
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Connecting the Cable Modem 15. The cable modem installation is now complete. To validate a proper installation, perform the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on the “System” icon, and select the “Device Manager” tab. D. Scroll down the list until you come to “Network Adapters.” Double-click on “Network Adapters.” If the “RCA or Th
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Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device (Fig. 10). Note: If Windows 2000 does not recognize the cable modem’s presence, your BIOS settings may not permit USB and/or Plug-and-Play devices. Please contact your computer’s customer service department. 7. Choose the “Search for a suitable dr
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Connecting the Cable Modem 9. The search should find the driver for the “RCA or Thomson DCM 2xx Cable Modem” (Fig. 13). To confirm that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do NOT continue if the search finds “USB Composite Device” driver. Proceed to step 10. 10. Follow these instructions ONLY if the driver found was NOT the “RCA or Thomson DCM 2xx Cable Modem.” A. Click “Back” to return to the previous window. B. Ensure that you
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Connecting the Cable Modem 11. Windows should now prompt you to install either the “RCA or Thomson USB Cable Modem” or “RCA or Thomson DCM 2xx Cable Modem.” Click “Next” to install the driver. At this point your PC needs to copy Windows 2000 specific files. If these files are not located on your hard drive, you may need to insert your Windows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove the cable modem CD-ROM. 12. After the Windows specific files are copied, you may be a
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Connecting the Cable Modem 14. The cable modem installation is now complete. To validate a proper installation, perform the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on the “System” icon, select the “Hardware” tab, and choose “Device Manager.” D. Scroll down the list until you come to “Network Adapters.” Double-click on “Network Adapte
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Connecting the Cable Modem Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automatically proceed to the “Add New Hardware Wizard” (Fig. 16). Choose the “Automatic search for a better driver (Recommended)” option, and click “Next.” Note: If Windows Me does not recognize the cable modem’s presence, i.e., the “Add New Hardware Wizard” did not automatically appear, your BIO
