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ADSL X4
U S E R G U I D E
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NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the qua
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Contents OVERVIEW........................................................................................... 4 INSTALLATION INSTRUCTIONS ........................................................... 5 IMPORTANT! BEFORE YOU BEGIN................................................................... 5 INSTALLING THE X4 .......................................................................................... 7 WINDOWS INSTALLATION ............................................................
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Overview The X4 is an ADSL modem and a gateway/router all contained in one device. The ADSL modem gives you a connection to the Internet through your Internet service provider. The gateway/router provides an interface between the Internet and your own local network. It also includes an advanced firewall, which allows you to control Internet access from your local network, and which protects your local network from unwanted Internet traffic. The X4 modem is also enabled for Universal
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1 Installation Instructions This chapter covers the basic instructions needed to install your X4 and connect to the Internet. These instructions can be used with a Macintosh, Linux, or Windows operating system. Important! Before You Begin Before installing your X4, you must have ADSL service enabled on your telephone line. To do this, you need to sign up with an ADSL service provider. (Your service provider may refer to “ADSL service” as “DSL service.”) Package Contents Your package
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The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or your retailer or distributor. In addition, the package may include: • Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) • ADSL line filter(s) (certain units only) You Will Also Need • One of the following: A Windows Vista, XP, 2000, Me or 98 computer with an Ether
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Installing the X4 Macintosh and Linux users: please go to page 9. Windows Installation If you have already installed the X4 using the multilingual Installation Assistant on the CD, or if you are connecting the X4 directly to a hub or network device, skip this section and begin with Chapter 2, Status Monitoring, on page 23. Important: If you intend to use the X4’s USB option, you must remove any existing USB modem drivers on your Windows computer before installing this software. On t
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2 Close all open programs, including antivirus software or pop- up blockers. 3 Insert the supplied CD into the CD drive of your computer. The CD should start automatically. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type E:\setup.exe, where E is the letter of your CD drive.) Windows Vista: If the AutoPlay dialog box appears, click Run Setup.exe: If the User Account Control dialog box appears, click Allow. 4 Select your langua
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Windows Vista: If a message tells you that Windows can't verify the publisher of the driver software, select Install this driver software anyway. If you are prompted to enter your user name and password, remember that they are case-sensitive: 5 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet. Macintosh and Linux
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computer, you also have the option of connecting to your computer’s USB port. However, we recommend that Windows users connect to an Ethernet jack if one is available. If you are using a computer’s Ethernet port: Plug one end of the Ethernet cable into the modem’s ETHERNET LAN port and plug the other end into your computer’s Ethernet port. If you are using a Windows computer’s USB port: Plug one end of the USB cable into the modem’s USB port and the other end into your computer’s US
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DSL light should blink once. If the POWER light does not turn on, make sure there is power at the wall outlet or power strip where you plugged in the power cube. 4 Turn the computer on. If you are using the USB port, you may see a Found New Hardware box indicating the progress of the installation. Typically no user action is necessary. If you are using Windows XP, you may be required to click Next. Depending on your operating system, you may also see a Hardware Installation box or
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Important! You must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 47 or Linux TCP/IP Settings on page 49 for instructions on how to do this. Establishing Communication You must set up the X4 so that it can communicate with your Internet service provider. To do this, you use the Zoom Configuration Manager. 1 Follow these two steps to log in to the Zoom Configuration Manager: a Open your Web browser and, in its address bar,
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2 The Zoom Configuration Manager opens and displays its Basic Setup page. Use this Web page to configure the modem so it can connect with your Internet service provider. You can configure the X4 manually or you can have the modem automatically configure itself. Depending on your situation, do the following: Select MANUALLY if one or both of the following are true: You already have the VPI, VCI, and Encapsulation settings from your Internet service provider. You have a static IP
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Select AUTOMATICALLY if neither of the special circumstances mentioned above fits your situation. When this option is selected, the screen changes to show automatic configuration options. Do the following: a Select the Enable option button, then click Save Changes. b The page changes to the Autodetect page and a Start button appears. Click the Start button to begin the automatic configuration. A message appears to let you know that the current configuration, if any, will be lost whe
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4 Depending on your Encapsulation setting, the following will happen when you click it: If your Encapsulation setting begins with PPP: You will be prompted for your Login Name and Password. Your Internet service provider should have given you a User ID or Username (usually your email address or the characters preceding the @ sign in your email address) and a Password. Enter this information in the applicable boxes, then click Save Changes. A screen appears to let you know that the pr
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6 Verify that your Internet connection is working. Open your Web browser and try to connect to a familiar Web address. If you connect successfully, your installation is complete and you are ready to browse the Web! Congratulations! You have completed all you need to do to get your computer on the Internet. The remainder of this user’s guide is for troubleshooting and for advanced users who need information about status monitoring and advanced setup options. Important! If you did not
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If your Internet service provider gave you the settings, continue with step 3 below. If you do not know the settings, refer to the ADSL Internet Settings Tables beginning on 41. Find your service provider on the list and make note of its settings. If there is more than one listing for your service provider, the most common one is labeled (1), the next (2), and so on. Tip: If you are in the United States and your service provider is not on the list, use the settings for Service Provi
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Important! If you plan to use a static IP address, you must manually configure the X4 from the WAN Configuration page and not the Basic Setup page. For more information, see Using Static IP Addressing on page 19. Typically, you must make arrangements with (and pay) your Internet service provider for a static IP address. 5 In the VPI and VCI boxes, enter the settings for your service provider. 6 Click Save Changes and then Write Settings to Flash. Once the process is complete, the X4’
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Using Static IP Addressing If your Internet service provider’s Encapsulation setting is either 1483 Bridged or 1483 Routed, the X4 can be set for either a Dynamic Host Configuration Protocol (DHCP) address (also known as a dynamic IP address) or for a static IP address. Because most Internet service providers use DHCP, the X4 is set for dynamic IP addressing by default. There is typically an extra charge for a static IP address, and you usually have to make a special request to get one
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3 Enter the appropriate information on the WAN Configuration page. Use the table below as a guide. For this setting… Do this… Current Select Enabled from the drop-down list. Connection (That is, click the arrowhead at the far right of the box to view the items in the list, then select Enabled.) Encapsulation Select your service provider’s Encapsulation setting from the drop-down list. VPI and VCI Enter the VPI and VCI settings for your service provider. (If you do not know these
