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Voice / Fax over IP Networks
Standalone Voice/IP Gateway
Model MVP200
Proprietary Mode
Quick Start Guide
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Quick Start Guide S000336A Revision A MultiVOIP 200 (Model MVP200) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2004, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tec
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Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 Installing Your MultiVOIP............................................................... 6 Unpacking Your MultiVOIP ............................................................ 8 Safety Warnings ............................................................................ 8 Cabling Your MultiVOIP .....
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MultiVOIP Quick Start Guide Introduction Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the MultiVOIP, model MVP200. The MultiVOIP allows analog voice and fax communication over an IP network. Multi-Tech’s new voice/fax gateway technology allows voice and fax communication to ride, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect the MultiVOIP to your telephon
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Introduction Related Documentation The MultiVOIP200 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This quick start provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MultiVOIP200 User Guide is also provided on the system CD with your unit and provides in-depth information on the features and functionality of Multi-Tech’s MultiVOIP. TM The User Guid
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MultiVOIP Quick Start Guide Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a fully functional Voice Over IP network. A general description of each phase is provided below, and detailed instructions follow throughout the rest of thi
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Introduction Deploy the VOIP Network The final phase of the installation is deployment of the network. Through the first two phases, the VOIP administrator controls configuration, so when the Client MultiVOIPs are sent to their remote sites, the remote site administrators need only to connect the units to their LAN and telephone equipment. A full Phone Directory Database (supplied by the Host MultiVOIP) will be loaded into their unit within minutes of being connected and turned on. The final t
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MADE IN U.S.A MultiVOIP Quick Start Guide Unpacking Your MultiVOIP Remove all items from the box (See Figure 2). 200 Voice/Fax over IP Networks Figure 2. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fai
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Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power, Command Port, phone system, and Internet connections. Figure 3 shows the back panel connectors and the associated cable connections. The following procedure details the steps necessary for cabling your MultiVOIP. Before starting to cable your MultiVOIP, perform the E&M Jumper Block Positioning Procedure, which immediately follows the Cabling Procedure, if either voice/fax channel (1 or 2) will be connected t
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MultiVOIP Quick Start Guide 3. Connect a network cable to the Ethernet 10BASE-T connector on the back of the MultiVOIP. Connect the other end of the cable to your network. 4. If you are connecting a station device such as an analog telephone, a fax machine, or a Key Telephone System (KTS) to your MultiVOIP, connect the smaller end of a special adapter cable (supplied) to the Voice/Fax Channel 1 FXS connector on the back of the MultiVOIP and the other end to the station device. If you are connec
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Cabling E&M Jumper Block Positioning Procedure Each voice/fax channel on the MultiVOIP has a separate E&M jumper block, located near the jacks on the back panel of the MultiVOIP. Each jumper block has 8 pairs of pins with a jumper plug on three adjacent pairs of pins. The jumper plug must be centered on the E&M type number (see Figure 4) that matches the E&M connection for that channel. Perform the following procedure if you need to move the E&M jumper block from its default (Type 2) position
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MultiVOIP Quick Start Guide 4. Change the jumper block position for any voice/fax channel to be connected to an E&M trunk that is not a Type 2 (the default position). 5. Slide the base all the way into the cabinet until it stops. 6. Turn the MultiVOIP 200 upside down and replace the cabinet mounting screw that was removed in step 2. 7. Return the MultiVOIP 200 to its upright position, then perform the cabling procedure. 8. Return to the Cabling Procedure. 12
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Configure Host MultiVOIP Configuring Your Host MultiVOIP Configuring your Host MultiVOIP involves software loading and configuration. The software loading procedure does not provide every screen or option in the loading process. It is assumed that a technical person with a thorough knowledge of Windows and the software loading process is performing the installation. Additional information on the MultiVOIP software is provided in the User Guide supplied with your MultiVOIP. If you are installing
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MultiVOIP Quick Start Guide If the Multi-Tech Installation CD window does not display automatically, click My Computer, then right click the CD ROM drive icon, click Open, and then click the Autorun icon. 3. When the Multi-Tech Installation CD dialog box displays, click the Install Software icon. 4. The Welcome dialog box displays. Press Enter or click Next to continue. 14
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Configure Host MultiVOIP 5. Follow the on-screen instructions to install your MultiVOIP software. 6. The following dialog box selects the COM port of your PC connected to the Command port of the MultiVOIP. From the Select Port list, choose the COM port of your PC. Click OK to continue. 15
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MultiVOIP Quick Start Guide 7. The Setup Complete dialog displays. Click Finish to continue. 8. The following message displays: Click No to continue. 9. In the v. 201E program group, double-click Upgrade Software. 10. The following window displays. Click Yes to continue. 16
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Configure Host MultiVOIP 11. The IP Protocol Default Setup dialog box displays. The default Frame Type is TYPE_II. If this does not match your IP network, change the Frame Type by selecting SNAP from the Frame Type list. The available Frame Type choices are TYPE_II and SNAP. 12. In the Ethernet group, enter your unique LAN IP address in the IP Address box, then enter the Subnet Mask and Gateway Address for your LAN in the corresponding boxes. The IP address is your unique LAN IP address, and t
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MultiVOIP Quick Start Guide 13. The Channel Setup dialog box displays. It is used to define the voice/fax channel interface, voice coder, fax parameters, billing options, security settings, and regional phone parameters (tone pairs) for each channel. Configure each channel for the type of interface you are connecting to. To change the channel number, select the channel you want to configure from the Select Channel list. 14. The Interface group defaults to FXS (Loop Start). Select the interfac
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Configure Host MultiVOIP the FXO option. Check with your in-house telephone personnel to verify connection type. If you are connecting to an E&M trunk on your PBX, then choose E&M option. If the E&M interface is selected, the E&M Options group is enabled. Check with your in-house phone personnel to determine if the signaling is Dial Tone or Wink and if the connection is 2-wire or 4-wire. If Wink signaling is used, then the Wink Timer is enabled with a default of 250 milliseconds. The range o
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MultiVOIP Quick Start Guide specific type of FXO Disconnect: current loss, tone detection, or silence detection. Check with your in- house phone personnel to verify the preferred type of disconnect to use. For tone detection, you can select from the lists either one or two tones that will cause the line to disconnect. The person hanging up a call must then hit the key or keys that will produce those tones. For silence detection, select One Way or Two Way, then set the timer for the number of
