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®
Motorola SURFboard
SBG901 Wireless Cable Modem Gateway
User Guide
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B © 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc. MOTOROLA and the Stylized M logo are registered in the US Patent & Trademark Office. SURFboard is a registered trademark of General Instrument Corporation, a wholly-owned subsidiary of Motorola, Inc.
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B Safety and Regulatory i Information SAFETY AND REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference. • This devic
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B • It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the device by local lightning strikes and other electrical surges. • Postpone installation until there is no risk of thunderstorm or lightning activity in the area. • Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration
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B • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC CAUTION: Any changes or modificati
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B RESTRICTIONS ON THE USE OF WIRELESS DEVICES In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the applicable policy for the use of wireless equipment in a specific organizatio
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B Table of Contents Safety and Regulatory Information Overview Contact Information..........................................................................................................................9 SBG901 Features..............................................................................................................................9 SBG901 LAN Choices.....................................................................................................................10 Wirele
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B Status Connection Page .................................................................................................................32 Status Security Page ......................................................................................................................33 Changing the SBG901 Default Password ................................................................................33 Status Diagnostics Page......................................................................
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B Encrypting Wireless LAN Transmissions.................................................................................73 Installing Wireless Clients ..............................................................................................................74 Configuring a Wireless Client for WPA....................................................................................74 Configuring a Wireless Client for WEP ......................................................................
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B Overview 1 ® The Motorola SBG901 SURFboard Wireless Cable Modem Gateway is designed for your home, home office, or small business/enterprise. It can be used in households with one or more computers capable of wireless connectivity for remote access to the cable modem. This user guide provides product overview and setup information for the SBG901. It also provides instructions for installing the cable modem and configuring the wireless, Ethernet, router, DHCP, and security settings.
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B • An IEEE 802.11g wireless access point to enable laptop users to remain connected while moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can vary. • A secure Wi-Fi (Wireless Fidelity) broadband connection for Wi-Fi enabled devices on your network, such as your cellular telephone, laptops, printers, PDAs, and desktops. • One 10/100Base-T Ethernet uplink port supporting a half- or f
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B Wireless LAN Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office. Each computer or other device on a WLAN must be Wi-Fi enabled with eit
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B Wired Ethernet LAN You can easily connect any PC with an Ethernet LAN port to the SBG901 Ethernet connection. Because the SBG901 Ethernet port supports auto-MDIX, you can use straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5, or better, cabling for all Ethernet connections. Add additional hubs or switches for further expansion POWER14 2 3 5 POWER14 2 3 5 Category 5 Ethernet cable Coaxial Power Sample Ethernet to Computer Connection A wired Et
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B Front Panel LEDs Overview The SBG901 front panel contains indicator lights and a Pairing button which is used for configuring a secure wireless connection with a client card that also has a Pairing button/feature to automatically connect to the SBG901 wireless network. The display remains dark until there is a connection or activity on an interface. 1 2 3 4 5 Pairing Button The SBG901 front panel LED indicators provide the following status information for power, communications, and
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B Rear Panel Overview 1 2 3 4 The SBG901 rear panel contains the following cabling port and connectors: Key Item Description 1 ETHERNET Connects to an Ethernet-equipped computer, hub, or switch using an RJ-45 cable connection. Activity LED — Green LED defines the activity of the Ethernet connector. When LED is ON, this indicates that there is no data traffic and a connection is stabilized. When LED is FLASHING, this indicates that there is data being transmitted upstream or dow
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B MAC Label The SBG901 Media Access Control (MAC) label contains the MAC address which is a unique, 48-bit value that identifies each Ethernet network device. To receive data service, you will need to provide the MAC address marked HFC MAC ID to your Internet Service provider. 1 • Overview 15
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B Getting Started 2 This section provides information on setting up and installing the SBG901 wireless gateway. For information on WLAN setup, see Setting Up Your Wireless LAN. Before Y ou Begin Before you begin the installation, check that the following items were included with your Motorola SBG901 Wireless Cable Modem Gateway: Item Description Power cord Connects the SBG901 to an AC electrical outlet 10/100Base-T Connects the SBG901 to the network via the Ethernet cable
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B Determine which connection types you will make to the SBG901. Check that you have the required cables, adapters, and adapter software. You may need: Item Description Wireless LAN Wireless adapter and driver software for each computer having a wireless connection Wired Ethernet Ethernet cables and network interface cards (NICs) with accompanying installation software LAN To connect more than one computer via an Ethernet connection to the SBG901 Precautions Postpone SBG901 installatio
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B In addition, your computer must meet the following requirements: © • Computer with Pentium class or better processor • Windows XP, Windows Vista, Macintosh, Linux, or UNIX operating system with available operating system CD-ROM ® You can use any web browser such as Microsoft Internet Explorer, Netscape ® ® ® Navigator , or Mozilla Firefox with the SBG901 wireless gateway. Connecting the SBG901 to the Cable System Note: Before starting, be sure the computer is turned on and the SBG901
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B Cabling the LAN After connecting to the cable system, you can connect your wired Ethernet LAN. Some sample connections are shown in Wired Ethernet LAN. On each networked computer, you must install proper drivers for the Ethernet adapter. Detailed information about network cabling is beyond the scope of this document. Obtaining an IP Address for an Ethernet Connection To obtain the IP address for your computer’s network interface, use one of the following options: • Retrieve the stati
