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CAbLE
SATELLITE TELECOM TErr ESTr IAL
THG540 - Voice Over IP Cable Modem
User manual
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Important Information CAUTION CAUTION Disconnect power before To ensure reliable operation and to prevent servicing. overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing CAUTION equipment. Provide for free air flow around the cable modem and its power supply. This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 must not be connected to outside wir
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Important Information Operating Information Operating Temperature: 0˚ - 40˚ C (32˚ - 104˚ F) Storage Temperature: -30˚ to 65˚ C If you purchased this product at a retail outlet, please read the following: Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. The numbers are located on the back of the product. Model No. ____________________________Serial N
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Table of Contents Chapter 1: Connections and Setup........................................................................................... 1 Introduction ............................................................................................................................ 1 Voice over IP Cable Modem Features ................................................................................. 1 What’s on the CD-ROM ......................................................................
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Table of Contents Connecting More Than Two Computers to the Cable Modem........................................... 22 Telephone or Fax Connection.......................................................................................... 23 Activating the Cable Modem .................................................................................................. 24 Chapter 2: Additional Information ......................................................................................... 25
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Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Voice over IP Cable Modem Features Provides two-line telephone service Capable of receiving data at rates of up to 38 Megabits per second Able to send and receive data over the cable line Able to connect multiple computers through Ethernet, USB at the same time (if applicable and your service provider offers multiple computer connections) Plug-and-play operation for easy setup and installation What’s
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Chapter 1: Connections and Setup Computer Requirements For the best possible performance from your cable modem, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by the cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium preferred PowerPC or higher System RAM 16MB (32MB preferred) 24MB (32MB preferred) Operating System Windows* NT/2000/Me/XP, Mac OS** 7.6.1 or higher Linux Available Disk Space 125MB 50MB Soun
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Chapter 1: Connections and Setup Cable Modem Overview Front Panel The following illustration shows the front panel of the EMTA machine: The LEDs on the front panel are described in the table below (from left to right): Cable Cable PC THG540 Tel 2 Tel 1 Message Internet Description Activity Link Link Tuning X X OFF OFF OFF OFF FLASH (Searching downstream signal) Ranging - Awaiting Response X X OFF OFF OFFFLASHFLASH (DS carrier acquire, ranging in process but RNG-RSP has not been d
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Chapter 1: Connections and Setup Cable Cable PC THG540 Tel 2 Tel 1 Message Internet Description Activity Link Link OFF FLASH MTA DHCP MTA FLASH OFF MTA SNMP/TFTP initialization FLASH FLASH RSIP ON ON Both Lines On-Hook ON FLASH Tel1 Off-hook, Tel2 On-hook MTA Operation FLASH ON Tel1 On-hook, Tel2 Off-hook FLASH FLASH Both Lines Off-Hook SW ON FLASH FLASH FLASH FLASH FLASH FLASH A software download and while updating the Download FLASH memory FLASH ON Fro
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Chapter 1: Connections and Setup Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this device Telephony (LINE1/LINE2): RJ-11 Phone set connector ETHERNET: Ethernet 10/100BaseT RJ-45 connector USB: USB Connector CABLE: F-Connector 5 Illustrations contained in this document are for representation only.
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Chapter 1: Connections and Setup Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: LED panel upward. Dimension for the screw: TBD There are 4 slots on the underside of the EMTA that can be used for wall mounting. Note: When wall mounting the unit, ensure that it is within reach of the power outlet. You will need 2 suitable screws which screw diameter would be 4.4 mm to wall mount the Cable Modem or the Battery Pack. Two different wall mount directions could be ch
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Chapter 1: Connections and Setup Relationship among the Devices This illustration shows a cable company that offers Euro-DOCSIS compliant voice/data services. What the Modem Does The voice over IP cable modem is a residential voice-enabled cable modem that provides voice and high-speed data services over cable via your Telephony and Internet Service Providers (TSPs/ ISPs). It converts information that originates from the Internet or your computer into electronic messages that can be tran
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Chapter 1: Connections and Setup internet service work for you. Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) ready: The serial number The model number of the modem The Cable Modem (CM) Media Access Control (MAC) address The Media Terminal Adapter (MTA) MAC address Record your information here:__
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Chapter 1: Connections and Setup Please verify the following with the cable company The cable service to your home supports Euro-DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for DOCSIS usage). Your internet account has been set up. (The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available.) You have a cable outlet near your PC and it is ready for cable modem service. Note: It is important to suppl
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Chapter 1: Connections and Setup Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your cable modem for the best possible connection. Attaching the Cable TV Wire to the Cable Modem 1. Locate the Cable TV wire. You may find it one of three ways: a. Connected directly to a TV, a Cable TV converter box
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Chapter 1: Connections and Setup Important Connection Information The cable modem supports Ethernet and USB connections simultaneously. USB Connection to One Computer Note: Only use the power supply provided with this unit. Using other power supplies may damage the unit. Fig. 2: USB Connection If you received an Installation/Quick Start kit with the purchase of your modem, you should use the software provided in that kit. If not, the Voice over IP Cable Modem CD included with your m
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Chapter 1: Connections and Setup 1. Before you begin, close all open applications and dialog boxes as they may interfere with your Voice over IP Cable Modem installation. 2. Insert the CD into the CD-ROM drive of your computer. A menu of options appears. 3. Click “Install RCA Cable Modem.” If the options menu does not automatically appear: A. Go to the “Start” menu on the Windows menu bar, then click “Run.” B. Type the letter of your CD-ROM drive followed by :\Thomson.exe. C. Click “OK”
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Chapter 1: Connections and Setup 9. Connect one end of the USB cable included with your Voice over IP Cable Modem to the USB port on your computer. Connect the other end of the USB cable to the USB port on the Voice over IP Cable Modem. 10. If the modem is detected, the “Windows Found New Hardware” window appears and the “Installation Complete” screen appears. USB Connection - Without Using the Installation Wizard If you do not want to use the CD-ROM, follow instructions 1 through 5 to c
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Chapter 1: Connections and Setup Note: If Windows 2000 does not recognize the Voice over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Plug-and-Play devices. Please contact your computer’s customer service department. 7. Choose the “Search for a suitable driver for my device (recommended)” option, and click “Next”. 8. Choose ONLY the “CD-ROM” option and click “Next”. 14
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Chapter 1: Connections and Setup 9. The search should find the driver for the “Thomson USB CDC Devices”. To confirm that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do NOT continue if the search finds “USB Composite Device” driver. Proceed to step 10. 10. Follow these instructions ONLY if the driver found was NOT the “Thomson USB CDC Devices.” A. Click “Back” to return to the previous window. B. Ensure that you have selected th
