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Quick Start
ADSL USB Modem
This Quick Start contains all the information you should need
to install and use your Zoom ADSL USB modem. Instructions for
both Windows and Macintosh computers are included.
Important! Before You Begin
Before you install your ADSL modem, you must have ADSL
service enabled on your telephone line. To do this, you need
to sign up with an ADSL service provider. Your service
provider may refer to “ADSL service” as “DSL service.”)
Package Contents
Your package contains the
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You Will Also Need • A Windows 98/98SE/Me/2000/XP or Macintosh computer equipped with a USB port. • An ADSL-enabled telephone wall jack to plug the modem into. 2 ADSL USB Modem Quick Start
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Quick Start If you have a Macintosh computer, please go to page 15. If you have a Windows computer, please continue below. Step 1: Installing the Software and Hardware for Windows 1111 Make sure that your computer is on. 2222 Insert the supplied CD into the CD-ROM drive of your computer. The CD should start automatically and the Language Selection screen should appear. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D
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66 In the Country Selection dialog box, select your country and 66 click Next. If your country is not listed, select Other. Depending on your selection, one of the following will happen: ! If your country only has one type of ADSL service, the Start Copying Files dialog box opens. Go to Step 9. ! If your country has more than one type of ADSL service, the Service Provider Selection dialog box opens. Go to Step 7. ! If you selected Other, the Internet Settings Selection dialog box opens. Go to S
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77 If your country has more than one type of ADSL service, the 77 Service Provider Selection dialog box opens. Select your service. If you do not know which service to select, please contact your ADSL service provider to get the information. If you cannot or do not want to contact your service provider, we recommend that you first try the entry labeled (1). If you cannot connect once you have completed the installation, you will have to go to page 24 for additional instructions on changing your
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88 If you selected Other in Step 6, the Internet Settings 88 Selection dialog box opens. Enter the VPI and VCI numbers in their corresponding boxes, select the Encapsulation Type from the drop-down list, and click Next. If you do not know your service provider’s settings, please contact your provider and ask for them. 9999 In the Start Copying Files dialog box, review the settings displayed. Click the Back button if you want to change anything, or click Next to begin the installation. 6 ADSL US
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10 10 When the installation is complete, click Finish to restart 10 10 your computer. As your computer restarts, do the following: a a a a Click OK when you are prompted to connect the USB hardware, and then plug one end of the USB cable into the modem’s USB port and the other end into your computer’s USB port. b b Plug one end of the supplied phone cord into the b b modem’s jack labeled LINE and the other end into the ADSL wall jack. cccc As the modem performs a startup sequence, you may see a
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11 11 If you want to plug a phone in through the modem, you 11 11 can do so by plugging it into the modem’s jack labeled PHONE. If you do this, you should use a filter for that phone as discussed below. We HIGHLY RECOMMEND that you install a filter for EVERY phone and fax that is sharing the ADSL phone line. (Do not plug a filter between the wall jack and the modem.) Phone filters block the ADSL frequencies so that someone making a phone call will not hear modem noise on the line. Filters also
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Step 2: Configuring Your Web Browser The software that you use to make an Internet connection must be set for a network connection, not a dial-up connection. This section includes instructions for recent versions of two popular Web browsers: Internet Explorer Version 5.0 (or later) and Netscape Navigator Version 7.2. Netscape Navigator instructions are on page 11, and Internet Explorer instructions are below. Tip: If you are using an earlier version of one of these browsers, the configuration ma
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22 On the Internet Properties dialog box, select the 22 Connections tab, then click the Setup button. 3333 The setup process will proceed differently, depending on your operating system. The following table details the process for your Windows computer. Windows XP Windows 98/Me/2000 a. On the Welcome to the a. On the Internet New Connection Wizard Connection Wizard dialog box, click Next. dialog box, select I want (If you see a Location to set up my Internet Information dialog box, connection m
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44 If you accessed Internet Explorer’s settings from the Control 44 Panel (as explained in the “Tip” following step 1), the Control Panel window will still be open. Close it before continuing. Congratulations! You have configured Internet Explorer. Now continue with Connecting to the Internet, starting on page 12. Configuring Netscape Navigator The following instructions are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a free upgrade from Netscape Communicati
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44 Select Direct connection to the Internet, then click OK. 44 Congratulations! You have configured Netscape Navigator. Now continue with Connecting to the Internet, starting on page 12. Step 3: Connecting to the Internet How you connect to the Internet depends on whether you have a Zoom icon on your computer desktop. • If you have a Zoom icon: Follow the steps below. • If you do not have a Zoom icon: Go to page 13. If You Have a Zoom Desktop Icon If you have a Zoom icon, it means that your ser
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22 Enter your User name and a Password, then click Dial or 22 Connect, depending on your operating system. Your service provider should have given you a User ID or Username (usually your email address or the characters preceding the @ sign in your email address) and a Password. If you are using Windows Me, you may see a Location Information dialog box. Enter your area code and click Close. 3333 Wait until the red triangular icon on your computer’s system tray turns green. This color indicates
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About the DSL Monitor Your modem includes a DSL monitor application. This application lets you check the status of your Internet connection. Double-click the triangular icon on your computer’s system tray at the bottom of your desktop to open the application. You can: • Check if your DSL connection is active or idle. • View data transmit and receive rates. • Disconnect and reconnect your DSL line by clicking the Reset button. 14 ADSL USB Modem Quick Start
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Macintosh Quick Start • Mac OS X users, follow the steps below. • Mac OS 9 users, go to page 18. Mac OS X 11 Launch the CD and drag the Zoom ADSL USB OS X Installer 11 onto the desktop. Double-click the ADI USB ADSL OSX icon. 2222 Enter your Macintosh User Name and Password when the Authenticate box opens. 33 Double-click the Install application, and then click the Install 33 button. 4444 Once the software installation is complete, you will be prompted to restart your computer and connect the
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66 Double-click the triangular icon on your computer’s 66 desktop to open the ADI Monitor application. 7777 Click the Configuration tab, then enter the VPI and VCI numbers in the corresponding ATM Channel VPI and ATM Channel VPI boxes, select the Encapsulation Type from the drop-down list, and click Save Changes. Do not change any other fields. Restart your computer if you are prompted to do so. Note: If you do not know your ADSL service provider’s settings, refer to the tables beginning on pa
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99 What happens next depends on the type of encapsulation you 99 selected above. ! Bridged or Routed: No additional configuration is usually required. Go to Step 10. ! PPP: —You must change the highlighted entry in the Show pulldown list from Internal Modem to Ethernet Adaptor. If you see two Ethernet Adaptor entries, select the first one. The screen will change so that the Configure pulldown entry says Using PPP. If it says Using DHCP, select the second Ethernet Adaptor entry to force the chan
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Mac OS 9 1111 Launch the CD and double-click the ADI USB ADSL OS9 Installer. 22 Double-click the ADI USB ADSL Classic application, and 22 then click the Install button. 3333 Once the software installation is complete, you will be prompted to restart your computer. Do not connect the modem hardware until the restart is complete. Then plug one end of the USB cable into the modem’s USB port and the other end into your computer’s USB port. 4444 Plug one end of the supplied phone cord into the modem’
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66 Click the Configuration tab, then enter the VPI and VCI 66 numbers in the corresponding ATM Channel VPI and ATM Channel VPI boxes, select the Encapsulation Type from the drop-down list, and click Save Changes. Do not change any other fields. Restart your computer if you are prompted to do so. Note: If you do not know your ADSL service provider’s settings, refer to the tables beginning on page 27 or contact your service provider. 77 What happens next depends on the type of Encapsulation you 7
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Connection Troubleshooting Tips The following are some problems you may experience and some possible solutions to remedy the situation. Problem My modem’s LINK light continually blinks and does not stay solidly lit. Solution There are several issues that could cause this problem. Check these items: • Ensure that the phone cord is firmly plugged into the wall jack and the LINE jack on the back of the modem. • Verify that the jack the phone cord is connected to is enabled for ADSL service. Unless
