Summary of the content on the page No. 1
b
Maintenance and Service Guide
Compaq Evo Notebook N1020v Series
Compaq Evo Notebook N1000v Series
Compaq Presario 1500 Series Mobile PC
Document Part Number: 279372-002
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
Summary of the content on the page No. 2
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
Summary of the content on the page No. 3
Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–30 1.5 Computer External Components . . . . . . . . . . . . . . . 1–31 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 4
3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components. . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–20 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24 4 Removal and Replacement
Summary of the content on the page No. 5
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–46 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.22 System Board . .
Summary of the content on the page No. 6
1 Product Description The Compaq Evo Notebook N1020v Series, Evo Notebook N1000v Series, and Presario 1500 Series Mobile PCs offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N1020v Series, N1000v Series, and Presario 1500 Series Mobile PC Maintenance and Service Guide 1–1
Summary of the content on the page No. 7
Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N1020v, N1000v, and Presario 1500 Model Naming Conventions Key N1020v P 220 P5 40 V C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series N = Evo Notebook 1020 = 1020 Series designator P = Presario 1000 = 1000 Series 1500 = 1500 Series 2 Processor type P = Intel Pentium 4 C = Intel Celeron 3 Processor speed 220 = 2.2 GHz 160 = 1.6 GHz 200 = 2.0 GHz 150 = 1.5 GH
Summary of the content on the page No. 8
Product Description Table 1-2 Compaq Evo Notebook N1020v Models The following Evo Notebook N1020v models use config. code LDMZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive N1020v P 240 X5 40 W C 25 E Germany 470045-522 N1020v P 240 X5 40 W C 25 O Germany 470050-123 N1020v P 200 X4 30 V C 25 E Germany 470045-521 N1020v P 200 X4 30 V C 25 O Germany 470050-122 N1020v P 180 X5 30 W C 25 O Germany 470048-008 N1020v P 18
Summary of the content on the page No. 9
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) The following Evo Notebook N1020v models use config. code LDLZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 1-year warranty ■ diskette drive N1020v P 240 P5 40 W C 25 E Japan 470047-926 Japan (English) 470047-929 N1020v P 240 P5 40 W C 25 O Japan 470045-698 Japan (English) 470045-699 N1020v P 240 X5 40 W C 25 E Belgium 470045-654 Norway 470045-675 Czech Republic 470045-657
Summary of the content on the page No. 10
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 240 X5 40 W C 25 O Asia/Pacific 470051-325 Latin America 470050-101 Australia 470051-312 Latin America 470050-115 Belgium 470050-058 (NAFTA) Brazil 470050-116 The Netherlands 470050-079 Czech Republic 470050-061 Norway 470050-080 Denmark 470050-062 Portugal 470050-085 European 470050-066 Russia 470050-086 International Saudi Arabia 470050-057 France 470050-067 Slovenia 470050-089 French Canada 470045-649 Spain 4
Summary of the content on the page No. 11
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 X5 30 W C 25 O Brazil 470050-118 Latin America 470050-113 Latin America 470050-104 (NAFTA) United States 470051-360 N1020v P 200 X4 30 W C 25 O Brazil 470050-119 Latin America 470050-111 Latin America 470050-105 (NAFTA) United States 470051-361 N1020v P 200 X4 30 V C 25 E Belgium 470045-655 Norway 470045-676 Czech Republic 470045-656 Portugal 470045-677 Denmark 470045-659 Russia 470045-680 European 470045-66
Summary of the content on the page No. 12
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 X4 20 V C 25 O Asia/Pacific 470051-324 People’s 470051-343 Australia 470051-311 Republic of Hong Kong 470051-335 China India 470051-328 Taiwan 470051-331 Korea 470051-338 Thailand 470051-316 N1020v P 200 X4 20 D C 25 O Asia/Pacific 470051-323 Japan (English) 470045-701 Australia 470051-296 Korea 470051-337 Hong Kong 470051-334 Taiwan 470051-330 India 470051-327 Thailand 470051-314 Japan 470045-696 N1020v P
Summary of the content on the page No. 13
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 180 X4 30 W C 25 O Brazil 470050-120 People’s 470051-344 Latin America 470050-106 Republic of Latin America 470050-110 China (NAFTA) United States 470051-362 N1020v P 180 X4 30 V C 25 O Belgium 470047-944 Norway 470047-987 Czech Republic 470047-945 Portugal 470047-988 Denmark 470047-948 Russia 470047-991 European 470047-949 Saudi Arabia 470047-934 International Slovenia 470047-992 France 470047-955 Spain 470047
Summary of the content on the page No. 14
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v C 160 X4 20 D C 25 E French Canada 470045-651 Japan English 470047-930 Japan 470047-933 United States 470045-646 N1020v C 160 X4 20 D C 25 O Japan 470047-932 United States 470047-364 Japan (English) 470047-931 N1020v C 160 X4 20 D C 12 2 Japan 470045-695 Japan (English) 470045-702 N1020v C 150 X4 20 V C 25 E Belgium 470049-668 Norway 470049-782 Czech Republic 470049-669 Portugal 470049-783 Denmark 470049-672 Russi
Summary of the content on the page No. 15
Product Description Table 1-3 Compaq Evo Notebook N1000v Models The following Evo Notebook N1000v models use config. code KQDZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 3-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 180 P5 40 W C 25 O Australia 470038-699 N1000v P 180 P5 40 W C 25 2 Australia 470038-700 N1000v P 180 X4 40 W C 25 O Australia 470038-697 N1000v P 180 X4 40 W C 25 2 Austra
Summary of the content on the page No. 16
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KT2Z and feature: ■ TouchPad pointing device ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 220 P5 30 W C 25 O Germany 470036-634 N1000v P 220 P5 30 W C 25 2 Germany 470036-635 N1000v P 200 X4 20 V C 25 O Germany 470036-632 N1000v P 200 X5 20 V C 25 2 Germany 470036-633 Maintenance and Service Gui
Summary of the content on the page No. 17
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 220 P5 40 W C 25 O Japan 470036-636 Japan (English) 470036-639 N1000v P 220 P5 30 W C 25 O Belgium 470036-696 Portugal 470036-739 Czech Republic 470036-700 Russia 470036-743 Denmark 470036-704 Saudi Arabia 470036-692 Franc
Summary of the content on the page No. 18
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 220 P5 30 V C 25 2 Taiwan 470038-801 N1000v P 220 X5 30 W C 25 O Latin America 470037-832 Latin America 470037-833 (NAFTA) N1000v P 200 P5 30 V C 25 O Hong Kong 470038-807 N1000v P 200 X5 30 W C 25 O Asia Pacific 470037-828 Latin America 470036-617 Australia 470037-824 (NAFTA) French Canada 470036-619 Thailand 470037-825 Korea 470037-829 United States 470036-618 Latin America 470036-616 N1000v P 200 X5 30 W C 25
Summary of the content on the page No. 19
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 X4 30 W C 25 O Brazil 470038-304 Latin America 470038-305 Latin America 470038-299 (NAFTA) United States 470038-310 N1000v P 200 X4 30 V C 25 O People’s Republic of 470038-791 China N1000v P 200 X4 20 V C 25 O Asia Pacific 470037-837 The Netherlands 470036-727 Australia 470037-835 Norway 470036-735 Belgium 470036-694 Portugal 470036-736 Czech Republic 470036-698 Russia 470036-745 Denmark 470036-702 Saudi Ara
Summary of the content on the page No. 20
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 X4 20 V C 25 2 Belgium 470036-695 Norway 470036-734 Czech Republic 470036-699 Portugal 470036-737 Denmark 470036-703 Russia 470036-744 France 470036-708 Saudi Arabia 470036-690 French Canada 470036-630 Slovenia 470036-747 Greece/Poland 470036-711 Spain 470036-752 Hungary 470036-716 Sweden/Finland 470036-755 Israel 470036-719 Switzerland 470036-760 Italy 470036-724 Taiwan 470038-802 Latin America 470036-626 T
