Summary of the content on the page No. 1
Dell™ XPS™ 410 Service Manual
Before You Begin
About Your Computer
Technical Overview
Specifications
Advanced Troubleshooting
System Setup
Removing and Installing Parts
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, persona
Summary of the content on the page No. 2
Back to Contents Page About Your Computer Dell™ XPS™ 410 Service Manual Front View of the Computer Back View of the Computer Back Panel Connectors Front View of the Computer 1 cover release Use this latch to remove the cover (see Removing the Computer Cover). latch 2 CD or DVD The CD or DVD drive light is on when the computer reads data from or activity light writes data to the CD or DVD drive. 3 CD or DVD Press the CD or DVD eject button to eject a disc from the C
Summary of the content on the page No. 3
a CD player is operating. 9 diagnostic Use the sequence of the diagnostic lights to help you troubleshoot a lights (4) problem with your computer (see Diagnostic Lights). 10 headphone Use the headphone connector to attach headphones and most kinds of connector speakers. 11 microphone Use the microphone connector to attach a personal computer connector microphone for voice or musical input into a sound or telephony program. 12 Service Tag Use the Service Tag to identify your computer when
Summary of the content on the page No. 4
adapter connector on your computer. A click indicates that the network cable has been securely attached. On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra- and extranet). NOTE: It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable o
Summary of the content on the page No. 5
Back to Contents Page Advanced Troubleshooting Dell™ XPS™ 410 Service Manual Power Lights Diagnostic Lights Beep Codes Dell Diagnostics Drivers Resolving Software and Hardware Incompatibilities Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different s
Summary of the content on the page No. 6
Memory modules are detected, but a l If two or more memory modules are installed, remove the modules (see Removing memory failure has occurred. Memory), then reinstall one module (see Installing Memory) and restart the computer. If the computer starts normally, continue to install additional modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. l If available, install properly working memory of the same type into your computer (see I
Summary of the content on the page No. 7
3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller Test failure 3-3-1 NVRAM power loss 3-3-2 NVRAM configuration 3-3-4 Video Memory Test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No time tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected
Summary of the content on the page No. 8
POST. be replaced. INTR2 Error Invalid Boot The operating system Enter the system setup program (see cannot be located on drive Entering System Setup)and confirm that A or drive C. drive A or drive C is properly identified. Keyboard Error The BIOS has detected a Ensure that nothing is resting on the stuck key. keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard. KB/Interface An error occurred with the Ensure that no
Summary of the content on the page No. 9
Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP 1. Click the Start button and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Click System. 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager. 6. Scroll down the list to see if any device has
Summary of the content on the page No. 10
4. Double-click the type of device for which you are installing the driver. 5. Double-click the name of the device for which you are installing the driver. 6. Click the Driver tab and click Update Driver. 7. Click Install from a list or specific location (Advanced) and click Next. 8. Click Browse and browse to the location to which you previously extracted the driver files. 9. When the name of the appropriate driver appears, click Next. 10. Click F
Summary of the content on the page No. 11
Back to Contents Page Before You Begin Dell™ XPS™ 410 Service Manual Getting Started Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Getting Started This manual provides procedures for removing and replacing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer in this sect
Summary of the content on the page No. 12
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network port or device. 2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal a
Summary of the content on the page No. 13
Back to Contents Page Removing and Installing Parts Dell™ XPS™ 410 Service Manual Removing the Computer Cover Inside View of Your Computer System Board Components Memory Cards Drive Panels Drives Hard Drive Floppy Drive Media Card Reader CD/DVD Drive Battery Power Supply Processor I/O Panel Processor Fan Card Fan System Board Replacing the Computer Cover This chapter provides procedures for removing and installi
Summary of the content on the page No. 14
1 cover release latch 2 computer cover 3 hinge tabs (3) 5. Locate the three hinge tabs on the bottom edge of the computer. 6. Grip the sides of the computer cover and pivot the cover up. 7. Lift the cover away and set it aside in a secure location. Inside View of Your Computer CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 power supply 2 system board 3 hard drive 4 card fa
Summary of the content on the page No. 15
1 memory module 2 battery socket 3 SATA Connectors SATA0, connectors (1, 2, 3, 4) (BATTERY) SATA1 4 front panel I/O 5 main power 6 SATA connectors (4) (SATA2, connector connector SATA3, SATA4, SATA5 7 FlexBay USB connector 8 clear CMOS jumper 9 password jumper (CLRPSWD) (CLRCMOS) 10 PCI Express x1 card 11 PCI Express x16 card 12 PCI Express x4 card connector connector connector 13 PCI card connectors 14 floppy drive 15 PS/2 and Serial connector connector (FLOPPY) 16 card fan connec
Summary of the content on the page No. 16
¡ A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 or ¡ A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 and another matched pair installed in connectors DIMM_3 and DIMM_4 l If you install mixed pairs of DDR2 533-MHz (PC2-4300), DDR2 667-MHz (PC2-5300), and DDR2 800-MHz (PC2-6400) memory, the modules function at the slowest speed installed. l Be sure to install a single memory module in the DIMM_1 connector, the connector closes
Summary of the content on the page No. 17
1 memory module connectors (4) 2 securing clip (2) 5. Align the notch on the bottom of the module with the crossbar in the connector. 1 cutouts (2) 2 memory module 3 notch 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 6. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing cli
Summary of the content on the page No. 18
10. Click the General tab. 11. To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing Memory CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an
Summary of the content on the page No. 19
1 release tab 2 card retention mechanism 3 card retention door 4. Push the two release tabs on the card retention door from the inside to pivot the door open; the hinged door will remain in the open position. 1 release tabs (2) 2 filler bracket 3 alignment guide 4 alignment bar 5 card retention door 5. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7. 6. If you are replacing a card that is already
Summary of the content on the page No. 20
1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught outside of slot 5 alignment bar 6 alignment guide 9. Before you close the card retention door, ensure that: l The tops of all cards and filler brackets are flush with the alignment bar. l The notch in the top of the card or filler bracket fits around the alignment guide. 1 card retention door 2 release tabs (2) 10. Close the card retention door by snapping it into place to secure the car
