Summary of the content on the page No. 1
*8505593* *8505593* *8505593*
MAN US E4400 SYS GDE /MVCASR1 1/00
E-4400 Desktop
System Manual
8505593
Summary of the content on the page No. 2
Contents Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi 1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Standard
Summary of the content on the page No. 3
5 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Removing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Adding an expansion card . . . . . . . . .
Summary of the content on the page No. 4
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Troubleshooting guidelines
Summary of the content on the page No. 5
iv
Summary of the content on the page No. 6
Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description ENTER Keyboard key names are printed in small capitals. CTRL+ALT+DEL A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold. User’s Guide Names of publications are printed in italic. Important A note labeled important informs you of special circumstances. Cautio
Summary of the content on the page No. 7
Getting additional information Log on to the Gateway Support Center at www.gateway.com/support to find information about your system or other Gateway products. Some types of information you can access are: ■ Hardware driver and software application updates ■ Technical tips ■ Service agreement information ■ Technical documents and component information ■ Frequently asked questions (FAQ) ■ Documentation for peripherals or optional components ■ Online access to technical support vi
Summary of the content on the page No. 8
System 1 Features Standard features ® ■ Intel Pentium III processor with 133 MHz Front Side Bus (FSB) ■ Desktop to tower conversion ■ Two Rambus™ in-line memory module (RIMM™) sockets that support up to 1 Gigabyte (GB) of Rambus Dynamic Random Access Memory (RDRAM) ■ Intel 820 Camino chipset ■ 4X AGP graphics video add-on card ■ Three PCI slots ■ One 3.5 inch 1.44 MB diskette drive, one CD drive, and one hard drive ■ Keyboard port, mouse port, serial port, parallel port, two Universal Serial
Summary of the content on the page No. 9
Front panel The desktop case front panel includes the following features: CD drive Hard drive LED Power button CD volume CD eject Power LED control button Reset Audio-out Diskette Diskette button jack drive eject button Audio-out jack connects headphones or powered speakers that let you listen to an audio CD (directly from the CD drive.) CD drive plays data or audio CDs. CD eject button ejects a CD from the CD drive. CD volume control controls the volume of an audio CD. Diskette drive writes
Summary of the content on the page No. 10
Rear panel The desktop case rear panel includes the following Input/Output (I/O) ports, connectors, and switches: USB ports Parallel (printer) port Kensington lock slot Power connector Thumbscrew Video port Serial port 1 Line-out Voltage selector Mouse Microphone-in port Serial port 2 RJ-45 LAN connector and indicator LEDs Line-in Keyboard port Kensington lock slot permits the use of a cable lock to secure the system. ® Keyboard port connects a Personal System/2 (PS/2) compatible keyboard. M
Summary of the content on the page No. 11
Vertical desktop feature You can set up your desktop to sit vertically by using a stand included with your accessory kit. This setup saves space and transforms your desktop into a minitower computer. See the illustrated instructions included with your accessory kit or the illustration below for more information. Groove for stand Important If you set your system up vertically, make sure to use a CD drive with retaining clips. You can use these clips to hold the CD in place when using the ver
Summary of the content on the page No. 12
System board The following figure and list identify system board components. A B N C D M E F G H I L K J A AGP slot B Parallel port C Serial port 2 D Serial port 1 E Mouse port F Keyboard port G USB ports (2) H Audio line-out System board 5
Summary of the content on the page No. 13
I Microphone-in J Audio line-in K Configuration jumper (J5K1) L Battery M Slot 1 connector N RIMM sockets (2) 6 System Features
Summary of the content on the page No. 14
Riser card The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. The riser card contains most of the connectors and slots used by the internal system components. Front A B H L C J K I G D F E A SW1: Chassis intrusion switch B ATX power connector C JP11: SCSI LED connector D Front panel control and chassis fan connector E NLX system board edge connector F 10 Mb/sec LED (Am
Summary of the content on the page No. 15
Back Pin 1 position on each connector A B D C E A Primary IDE connector B Secondary IDE connector C Floppy Drive connector D RJ-45 LAN connector E Ethernet LAN Indicator LEDs (Green = 100 Mb/sec. Yellow = LAN activity) 8 System Features
Summary of the content on the page No. 16
2 System Setup Setting up your system Follow the instructions on the poster that came with your system for assembly instructions. You can prepare a safer working environment before assembling your system by following the guidelines listed below. ■ Provide a clean, flat, and stable surface for your system. Allow at least 12 inches at the rear of the computer for cabling and air circulation. ■ Obtain a grounded (three-prong) AC surge-protected power strip. A surge-protected power strip helps p
Summary of the content on the page No. 17
Starting your system Before you start your system for the first time: ■ Make sure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Rear panel” on page 3 for voltage selector switch location.) ■ Make sure all cables are firmly connected to the proper ports on the rear panel of the computer. Caution Make sure your computer and peripherals are turned off and unplugged f
Summary of the content on the page No. 18
If nothing happens when you turn on the system: ■ Recheck the power cables to make sure that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on. ■ Make sure the monitor is connected to the computer, plugged into the power strip or AC outlet, and turned on. You may also need to adjust the brightness and contrast controls on the monitor. Wait until the startup procedure is finished before loading a diskette in the diskette drive, or the c
Summary of the content on the page No. 19
Turning off your system Every time you turn off your system, shut down the operating system first. You may lose data if you do not follow the proper procedure. To turn off your system in Windows NT or Windows 98: 1 Click Start, then select Shut Down (Windows 98) or Shut down the computer? (Windows 98 or Windows NT.) 2 Click OK. The computer turns off. If you see a message saying It is now safe to turn off your computer Windows NT only), turn off the computer by pressing the power button. 3
Summary of the content on the page No. 20
Resetting your system If your computer does not respond to keyboard or mouse input, you may have to close a program or programs that may not be responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the system. To reset your system in Windows 98: 1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding. 2 Highlight a program that displays a “not responding” message, then click End Task. Close t
